Ribbon Supercharges Diabolocom's AI-Powered Cloud Contact Center Software With High Density, Low Power Data Center Interconnect
Ribbon Communications (Nasdaq: RBBN) has announced that Diabolocom has chosen its high-density Data Center Interconnect (DCI) solution to enhance its Cloud Contact Center Software and Voice AI offerings. This solution, leveraging Ribbon's Apollo 9408 platform, enables high-speed, scalable, and cost-effective data transfer, with up to 25.6T capacity in a 2RU platform and low power consumption of less than 0.07W/G. Diabolocom's CEO, Frederic Durand, praised Ribbon's customer-first approach and the solution's efficiency in handling major datasets, supporting business growth and customer loyalty. The Apollo 9408 platform also offers investment protection, allowing upgrades from 400G to 800G on a single sled, and supports advanced operations through gNMI streaming telemetry and OpenConfig data models. Christian Erbe, Ribbon's Head of EMEA Sales, highlighted the collaboration as a testament to Ribbon's commitment to innovation and reliability in the industry.
Ribbon Communications (Nasdaq: RBBN) ha annunciato che Diabolocom ha scelto la sua soluzione di interconnessione ad alta densità Data Center Interconnect (DCI) per potenziare il suo software di Cloud Contact Center e le offerte di Voice AI. Questa soluzione, che sfrutta la piattaforma Apollo 9408 di Ribbon, consente trasferimenti di dati rapidi, scalabili ed economici, con una capacità fino a 25,6T su una piattaforma 2RU e un basso consumo energetico inferiore a 0,07W/G. Frederic Durand, CEO di Diabolocom, ha lodato l'approccio centrato sul cliente di Ribbon e l'efficienza della soluzione nella gestione di grandi set di dati, supportando la crescita aziendale e la fedeltà dei clienti. La piattaforma Apollo 9408 offre anche protezione degli investimenti, consentendo aggiornamenti da 400G a 800G su un singolo sled e supporta operazioni avanzate attraverso la telemetria in streaming gNMI e i modelli di dati OpenConfig. Christian Erbe, responsabile delle vendite EMEA di Ribbon, ha evidenziato la collaborazione come una testimonianza dell'impegno di Ribbon verso l'innovazione e l'affidabilità nel settore.
Ribbon Communications (Nasdaq: RBBN) ha anunciado que Diabolocom ha elegido su solución de interconexión de centros de datos de alta densidad (DCI) para mejorar su software de centro de contacto en la nube y sus ofertas de inteligencia artificial de voz. Esta solución, que aprovecha la plataforma Apollo 9408 de Ribbon, permite la transferencia de datos rápida, escalable y rentable, con una capacidad de hasta 25,6T en una plataforma de 2RU y un bajo consumo de energía de menos de 0,07W/G. Frederic Durand, CEO de Diabolocom, elogió el enfoque centrado en el cliente de Ribbon y la eficiencia de la solución en el manejo de grandes conjuntos de datos, apoyando el crecimiento empresarial y la lealtad del cliente. La plataforma Apollo 9408 también ofrece protección de la inversión, permitiendo actualizaciones de 400G a 800G en un solo sled, y apoya operaciones avanzadas a través de la telemetría de streaming gNMI y los modelos de datos OpenConfig. Christian Erbe, jefe de ventas de EMEA de Ribbon, destacó la colaboración como un testimonio del compromiso de Ribbon con la innovación y la fiabilidad en la industria.
리본 커뮤니케이션즈(Nasdaq: RBBN)는 디아볼로콤이 클라우드 컨택 센터 소프트웨어 및 음성 AI 제품을 향상시키기 위해 고밀도 데이터 센터 상호 연결(DCI) 솔루션을 선택했다고 발표했습니다. 이 솔루션은 리본의 아폴로 9408 플랫폼을 활용하여 최대 25.6T의 용량을 가진 2RU 플랫폼에서 빠르고 확장 가능하며 비용 효율적인 데이터 전송을 가능하게 하고, 소비 전력은 0.07W/G 미만입니다. 디아볼로콤의 CEO인 프레데릭 듀랑은 리본의 고객 우선 접근 방식과 대용량 데이터 세트를 처리하는 솔루션의 효율성을 칭찬하며 비즈니스 성장과 고객 충성도를 지원한다고 언급했습니다. 아폴로 9408 플랫폼은 또한 투자 보호 기능을 제공하여 단일 슬레드에서 400G에서 800G로의 업그레이드를 허용하고, gNMI 스트리밍 텔레메트리와 OpenConfig 데이터 모델을 통해 고급 운영을 지원합니다. 리본의 EMEA 영업 책임자인 크리스찬 에르베는 이 협업이 리본의 혁신성과 신뢰성에 대한 헌신을 증명한다고 강조했습니다.
Ribbon Communications (Nasdaq: RBBN) a annoncé que Diabolocom a choisi sa solution d'interconnexion de centres de données à haute densité (DCI) pour améliorer son logiciel de centre de contact dans le cloud et ses offres d'IA vocale. Cette solution, tirant parti de la plateforme Apollo 9408 de Ribbon, permet un transfert de données rapide, évolutif et économique, avec une capacité allant jusqu'à 25,6 T sur une plateforme de 2RU et une faible consommation d'énergie de moins de 0,07 W/G. Frederic Durand, PDG de Diabolocom, a salué l'approche centrée sur le client de Ribbon et l'efficacité de la solution pour gérer des ensembles de données importants, soutenant ainsi la croissance de l'entreprise et la fidélité des clients. La plateforme Apollo 9408 offre également une protection des investissements, permettant des mises à niveau de 400G à 800G sur un seul sled, et prend en charge des opérations avancées via la télémétrie en streaming gNMI et les modèles de données OpenConfig. Christian Erbe, responsable des ventes EMEA chez Ribbon, a souligné cette collaboration comme un témoignage de l'engagement de Ribbon envers l'innovation et la fiabilité dans l'industrie.
Ribbon Communications (Nasdaq: RBBN) hat angekündigt, dass Diabolocom seine hochdichte Data Center Interconnect (DCI) Lösung ausgewählt hat, um seine Cloud-Contact-Center-Software und Voice-AI-Angebote zu verbessern. Diese Lösung, die auf der Apollo 9408-Plattform von Ribbon basiert, ermöglicht einen schnellen, skalierbaren und kosteneffizienten Datentransfer mit einer Kapazität von bis zu 25,6T auf einer 2RU-Plattform und einem niedrigen Stromverbrauch von weniger als 0,07W/G. Frederic Durand, CEO von Diabolocom, lobte den kundenorientierten Ansatz von Ribbon und die Effizienz der Lösung bei der Verarbeitung großer Datensätze, die das Unternehmenswachstum und die Kundenbindung unterstützen. Die Apollo 9408-Plattform bietet außerdem Investitionsschutz, indem sie Upgrades von 400G auf 800G auf einem einzigen Sled ermöglicht, und unterstützt erweiterte Operationen durch gNMI-Streaming-Telemetrie und OpenConfig-Datenmodelle. Christian Erbe, Leiter des EMEA-Vertriebs bei Ribbon, hob die Zusammenarbeit als Beweis für Ribbons Engagement für Innovation und Zuverlässigkeit in der Branche hervor.
- Diabolocom selected Ribbon's high-density DCI solution, enhancing its Cloud Contact Center Software and Voice AI.
- Ribbon's Apollo 9408 platform offers up to 25.6T capacity in a 2RU platform with low power consumption of less than 0.07W/G.
- The solution supports upgrades from 400G to 800G on a single sled, providing investment protection.
- The collaboration underscores Ribbon's commitment to innovation and reliability.
- None.
Insights
The selection of Ribbon's Data Center Interconnect solution by Diabolocom represents an incremental business win, but its impact on Ribbon's overall financial performance is likely to be modest. While the Apollo 9408 platform offers impressive technical specifications with 25.6T capacity and energy efficiency at 0.07W/G, the deal's financial terms remain undisclosed, limiting its immediate significance to investors.
The technology's key differentiator lies in its upgrade path from 400G to 800G using standard pluggables, potentially reducing future infrastructure costs for customers. However, in the competitive DCI market, this single customer win, though positive, isn't substantial enough to significantly move the needle for a company of Ribbon's size with a market cap of
Facilitates high-speed, scalable, and cost-effective data transfer
"Ribbon provides us with a cutting edge solution, coupled with a flexible, customer-first approach," said Frederic Durand, CEO & Founder, Diabolocom. "Their highly scalable solution enables the efficient transfer of major datasets seamlessly and economically, supporting our mission to help businesses foster customer loyalty and drive growth."
Ribbon's DCI solution utilizes its Apollo 9408 compact modular platform to deliver the industry's highest density and lowest power consumption optical transport DCI. With up to 25.6T capacity in a 2RU platform consuming less than 0.07W/G, it ensures the smooth, reliable transfer of critical data with low latency and high throughput. Ribbon's solution also provides unique investment protection, allowing customers to upgrade from 400G to 800G on a single sled using industry-standard pluggables. Additionally, the Apollo 9408 supports advanced operations with gNMI streaming telemetry and OpenConfig data models.
"We're proud to partner with Diabolocom in revolutionizing cloud contact center and voice AI solutions, said Christian Erbe, Ribbon's Head of EMEA Sales. "This collaboration highlights our commitment to innovation and to delivering unparalleled performance and reliability as they push the industry forward."
About Diabolocom
For over 20 years, Diabolocom has been helping businesses build customer loyalty and driving revenue. Diabolocom's cloud-based Contact Center as a Service (CCaaS) solution, driven by cutting edge proprietary generative AI, provides exactly what today's customer service and sales teams need—smart automation, empowered agents, and seamless customer experiences. With 8 offices across
About Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. We maintain a keen focus on our commitments to Environmental, Social and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon, please visit rbbn.com.
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding the expected benefits from use of Ribbon Communication's products, are forward-looking statements. The actual results of Ribbon Communications may differ materially from those contemplated by the forward-looking statements. For further information regarding risks and uncertainties associated with Ribbon Communications' business, please refer to the "Risk Factors" section of Ribbon Communications' most recent annual or quarterly report filed with the SEC. Any forward-looking statements represent Ribbon Communications' views only as of the date on which such statement is made and should not be relied upon as representing Ribbon Communications' views as of any subsequent date. While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.
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