PRA Group Names Industry Veteran Steve Macke as its Global Operations Officer

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PRA Group, Inc. appoints Steve Macke as its Global Operations Officer to drive operational execution and efficiency. Macke, a seasoned leader in consumer finance, will oversee call centers, legal recovery, digital, and insolvency operations. With over 30 years of industry experience at Citigroup, Macke aims to enhance customer satisfaction and employee engagement at PRA Group.

NORFOLK, Va., April 17, 2024 /PRNewswire/ -- PRA Group, Inc. (Nasdaq: PRAA), a global leader in acquiring and collecting nonperforming loans, has named Steve Macke as its global operations officer, effective April 29, following an external search.

Macke, who will report to PRA Group President and CEO Vik Atal, will play an instrumental role in driving operational execution and improving efficiency across the business. He will oversee PRA Group's call centers, legal recovery, digital and insolvency operations.

"Steve is a highly experienced leader in the consumer finance industry, with a proven record in managing complex operations and driving productivity while enhancing both customer satisfaction and employee engagement. I am proud to welcome an accomplished partner to PRA Group as we execute on business priorities and focus on delivering improved results," said Atal.

Macke brings more than three decades of industry experience, having spent his career leading all aspects of operations, including collections, default management and recovery strategy, and business planning and analysis for Citigroup. He joined Citi in 1991 as a collector and rose through the leadership ranks, having most recently served as managing director and global head of contact centers. Previously, he was managing director and global head of collections and default management, as well as managing director and global head of workforce management. Macke holds a Bachelor of Business Administration degree in Management and Finance from the University of Cincinnati.

"I look forward to further strengthening the critically important aspects of PRA Group's operations, bringing increased value to shareholders and serving our customers, employees and communities," said Macke.

About PRA Group, Inc.
As a global leader in acquiring and collecting nonperforming loans, PRA Group, Inc. returns capital to banks and other creditors to help expand financial services for consumers in the Americas, Europe and Australia. With thousands of employees worldwide, PRA Group, Inc. companies collaborate with customers to help them resolve their debt. For more information, please visit www.pragroup.com.

Investor Contact:
Najim Mostamand, CFA
Vice President, Investor Relations
(757) 431-7913
IR@PRAGroup.com

News Media Contact:
Elizabeth Kersey
Senior Vice President, Communications and Public Policy
(757) 641-0558
Elizabeth.Kersey@PRAGroup.com

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SOURCE PRA Group, Inc.

FAQ

Who has been named as the Global Operations Officer of PRA Group, Inc.?

Steve Macke has been named as the Global Operations Officer of PRA Group, Inc.

When will Steve Macke assume his role as the Global Operations Officer?

Steve Macke will assume his role as the Global Operations Officer on April 29.

What will be Steve Macke's responsibilities at PRA Group, Inc.?

Steve Macke will oversee call centers, legal recovery, digital, and insolvency operations at PRA Group, Inc.

What is Steve Macke's background in the industry?

Steve Macke brings over three decades of industry experience, having led operations, collections, default management, and recovery strategy at Citigroup.

What is Steve Macke's educational background?

Steve Macke holds a Bachelor of Business Administration degree in Management and Finance from the University of Cincinnati.