Ping An Tops Global Patentee Top 10 List, Leading in Fintech and Healthcare
Ping An Insurance Group has achieved a significant milestone by ranking first in global patents for both healthcare and fintech sectors, according to recent reports from the Intellectual Property Publishing House. The company holds 8,582 fintech patents, representing over 2% of the industry's total, and 4,176 healthcare patents, leading among global patentees.
The company demonstrates particular strength in core business areas, including risk prevention (1,078 patents), smart customer service, and insurance claims. In healthcare, Ping An leads in medical image processing, healthcare and senior care, and smart consultation technologies.
Notable operational achievements include:
- Over 21,000 technology developers and 3,000 scientists
- 53,521 total patent applications
- 1.34 billion AI customer service interactions in Q1-Q3 2024
- 93% of insurance policies underwritten within seconds
- Average claim processing time of 7.4 minutes
- 99% accuracy in medical triage
Ping An Insurance Group ha raggiunto un traguardo significativo classificandosi al primo posto a livello globale per il numero di brevetti nei settori della salute e della tecnologia finanziaria, secondo recenti rapporti della Intellectual Property Publishing House. L'azienda detiene 8.582 brevetti fintech, che rappresentano oltre il 2% del totale dell'industria, e 4.176 brevetti nel settore sanitario, risultando leader tra i titolari di brevetti a livello globale.
L'azienda dimostra una particolare forza nelle aree di business principali, inclusi la prevenzione del rischio (1.078 brevetti), il servizio clienti intelligente e le richieste di risarcimento assicurativo. Nel settore sanitario, Ping An è leader nel processamento delle immagini mediche, nella salute e nella cura degli anziani, e nelle tecnologie di consulenza intelligente.
Risultati operativi notevoli includono:
- Oltre 21.000 sviluppatori di tecnologia e 3.000 scienziati
- 53.521 domande di brevetto totali
- 1,34 miliardi di interazioni di servizio clienti AI nel Q1-Q3 2024
- Il 93% delle polizze assicurative sottoscritte in pochi secondi
- Tempo medio di elaborazione delle richieste di risarcimento di 7,4 minuti
- 99% di precisione nel triage medico
Ping An Insurance Group ha logrado un hito significativo al clasificarse primero en patentes globales tanto en los sectores de salud como de fintech, según informes recientes de la Intellectual Property Publishing House. La empresa posee 8,582 patentes fintech, que representan más del 2% del total de la industria, y 4,176 patentes en el sector salud, liderando entre los titulares de patentes a nivel mundial.
La compañía demuestra una fuerza particular en áreas clave del negocio, incluyendo la prevención de riesgos (1,078 patentes), el servicio al cliente inteligente y las reclamaciones de seguros. En el ámbito de la salud, Ping An lidera en procesamiento de imágenes médicas, atención sanitaria y cuidado de ancianos, y tecnologías de consulta inteligente.
Logros operativos notables incluyen:
- Más de 21,000 desarrolladores de tecnología y 3,000 científicos
- 53,521 solicitudes de patentes en total
- 1.34 mil millones de interacciones de servicio al cliente de IA en el Q1-Q3 2024
- El 93% de las pólizas de seguros suscritas en segundos
- Tiempo medio de procesamiento de reclamaciones de 7.4 minutos
- 99% de precisión en el triaje médico
핑안 보험 그룹은 최근 지식재산 출판사의 보고서에 따르면, 헬스케어 및 핀테크 부문에서 글로벌 특허 순위 1위를 기록하며 중요한 이정표를 세웠습니다. 이 회사는 8,582개의 핀테크 특허를 보유하고 있으며, 이는 업계 총 특허의 2% 이상을 차지하고, 4,176개의 헬스케어 특허를 보유하여 글로벌 특허 보유자 중에서 선두에 있습니다.
회사는 위험 예방(1,078 특허), 스마트 고객 서비스 및 보험 청구를 포함한 핵심 비즈니스 분야에서 특히 강점을 보이고 있습니다. 헬스케어 부문에서 핑안은 의료 영상 처리, 헬스케어 및 노인 돌봄, 스마트 상담 기술에서 선두를 차지하고 있습니다.
주목할 만한 운영 성과에는:
- 21,000명 이상의 기술 개발자 및 3,000명의 과학자
- 총 53,521개의 특허 출원
- 2024년 1분기~3분기 동안 13억 4천만 건의 AI 고객 서비스 상호작용
- 93%의 보험 정책이 몇 초 안에 인수됨
- 청구 처리 평균 시간 7.4분
- 의료 분류 정확도 99%
Ping An Insurance Group a atteint une étape importante en se classant au premier rang mondial en matière de brevets dans les secteurs de la santé et de la fintech, selon des rapports récents de l'Intellectual Property Publishing House. L'entreprise détient 8 582 brevets fintech, représentant plus de 2 % du total de l'industrie, et 4 176 brevets dans le secteur de la santé, se plaçant en tête des titulaires de brevets mondiaux.
L'entreprise montre une force particulière dans ses domaines d'activité clés, y compris la prévention des risques (1 078 brevets), le service client intelligent et les demandes d'indemnisation d'assurance. Dans le domaine de la santé, Ping An est leader dans le traitement d'images médicales, les soins de santé et les soins aux personnes âgées, ainsi que les technologies de consultation intelligente.
Les réalisations opérationnelles notables comprennent:
- Plus de 21 000 développeurs de technologie et 3 000 scientifiques
- 53 521 demandes de brevets au total
- 1,34 milliard d'interactions de service client IA au T1-T3 2024
- 93 % des polices d'assurance souscrites en quelques secondes
- Temps moyen de traitement des demandes d'indemnisation de 7,4 minutes
- 99 % de précision dans le triage médical
Ping An Insurance Group hat einen bedeutenden Meilenstein erreicht, indem es laut aktuellen Berichten des Intellectual Property Publishing House den ersten Platz bei globalen Patenten in den Bereichen Gesundheitswesen und Fintech einnimmt. Das Unternehmen hält 8.582 Fintech-Patente, die über 2% des Gesamtmarktes ausmachen, sowie 4.176 Patente im Gesundheitswesen, womit es weltweit führend unter den Patentinhabern ist.
Das Unternehmen zeigt besondere Stärke in seinen Kernbereichen, einschließlich Risikoprävention (1.078 Patente), intelligentem Kundenservice und Schadensfällen. Im Gesundheitswesen führt Ping An bei der Verarbeitung medizinischer Bilder, in der Gesundheitsversorgung und Seniorenpflege sowie bei intelligenten Beratungstechnologien.
Bemerkenswerte operationale Erfolge umfassen:
- Über 21.000 Technologieentwickler und 3.000 Wissenschaftler
- 53.521 insgesamt eingereichte Patentanmeldungen
- 1,34 Milliarden KI-Kundenservice-Interaktionen im Q1-Q3 2024
- 93% der Versicherungsverträge innerhalb von Sekunden unterzeichnet
- Durchschnittliche Bearbeitungszeit für Schadensfälle von 7,4 Minuten
- 99% Genauigkeit bei der medizinischen Triage
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- Ping An ranks first in global patents in healthcare and fintech, according to two new reports from the Intellectual Property Publishing House.
- In the fintech sector, Ping An has 8,582 patents, accounting for more than
2% of patents of the entire industry. - In the healthcare sector, Ping An holds 4,176 patents, leading among domestic and international patentees.
Demonstrating outstanding competitiveness
The Intellectual Property Publishing House operates under the China National Intellectual Property Administration. Its white papers show that Ping An has 8,582 patents in fintech, accounting for more than
In healthcare, Ping An surpasses other domestic and international patentees with 4,176 patents. It also ranks first in the number of patent applications in niche technology areas such as medical image processing, healthcare and senior care, and smart consultation. The healthcare industry white paper points out that artificial intelligence (AI) technology has become a key driver in promoting innovation and progress in the healthcare industry, and Ping An's patent portfolio in healthcare is particularly strong, with leading numbers of patents in AI, blockchain and big data, significantly outstripping its closest competitors.
Expanding scenario and application innovation for service quality and efficiency
According to the two white papers, the global fintech and healthtech industries have entered a new stage, showing a trend of deep integration of core technologies and business scenarios. Ping An is fully expanding scenario innovation, with a large proportion of innovations in application areas that involve AI, blockchain, big data analysis and cloud computing.
Ping An has been deeply involved in integrated finance and healthcare for many years, with a comprehensive digital transformation strategy. It continues to focus on developing AI-driven new quality productive forces in finance, promoting the integration of cutting-edge technology to achieve digital operations, digital management, digital governance, and create competitive advantages. With five industry-leading laboratories and nine major databases, covering finance, healthcare, senior care and other fields, Ping An is building technology capabilities for financial advisory, family doctor and senior care concierge services. As of the end of September 2024, Ping An employed over 21,000 technology developers and over 3,000 scientists, and had filed 53,521 patent applications.
Ping An maintains a customer-centric approach, continuously upgrading to smarter, more personalized and efficient financial, healthcare and senior care services, for a "worry-free, time-saving, and money-saving" customer experience. Ping An's AI service representatives interacted with customers approximately 1.34 billion times in the first three quarters of 2024, covering more than
Ping An said that in the face of the era of AI transformation, the Company will continue to promote the deep integration of finance and technology and provide services to its 240 million retail customers with the brand promise of "Expertise Makes Life Easier".
About Ping An Group
Ping An Insurance (Group) Company of China, Ltd. (HKEx:2318 / 82318; SSE:601318) is one of the largest financial services companies in the world. It strives to become a world-leading provider of integrated finance, health and senior care services. Under the technology-driven "integrated finance + health and senior care" strategy, the Group provides professional "financial advisory, family doctor, and senior care concierge" services to its 240 million retail customers. Ping An advances intelligent digital transformation and employs technologies to improve financial businesses' quality and efficiency and enhance risk management. The Group is listed on the stock exchanges in
For more information, please visit www.group.pingan.com and follow us on LinkedIn - PING AN.
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SOURCE Ping An Insurance (Group) Company of China, Ltd.
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