ePlus Expands Managed Services with Support for Juniper Mist
ePlus (NASDAQ: PLUS) has announced an expansion of its Managed Services portfolio to include proactive monitoring, management, and support for Juniper Mist wireless, wired, and SD-WAN infrastructure devices. The enhanced service integrates Juniper Marvis AI virtual network assistant capabilities for 24x7x365 performance monitoring and incident management.
As a Juniper Elite Partner, ePlus leverages Juniper Mist Premium Analytics to provide comprehensive network observability, improving end-user experiences and IT operations efficiency. The service utilizes technical knowledge gained from hundreds of customer implementations to analyze and act on data collected by Juniper Marvis AI, helping reduce mean time to resolution and prevent outages.
ePlus (NASDAQ: PLUS) ha annunciato un'espansione del suo portafoglio di Servizi Gestiti per includere il monitoraggio proattivo, la gestione e il supporto per i dispositivi di infrastruttura wireless, cablata e SD-WAN di Juniper Mist. Il servizio migliorato integra le capacità dell'assistente virtuale per reti di Juniper Marvis AI per il monitoraggio delle prestazioni 24x7x365 e la gestione degli incidenti.
In qualità di Partner Elite di Juniper, ePlus sfrutta le Analisi Premium di Juniper Mist per fornire una visibilità completa della rete, migliorando l'esperienza degli utenti finali e l'efficienza delle operazioni IT. Il servizio utilizza la conoscenza tecnica acquisita da centinaia di implementazioni presso i clienti per analizzare e agire sui dati raccolti da Juniper Marvis AI, aiutando a ridurre il tempo medio di risoluzione e a prevenire interruzioni.
ePlus (NASDAQ: PLUS) ha anunciado una expansión de su cartera de Servicios Gestionados para incluir monitoreo proactivo, gestión y soporte para los dispositivos de infraestructura inalámbrica, cableada y SD-WAN de Juniper Mist. El servicio mejorado integra las capacidades del asistente virtual para redes de Juniper Marvis AI para el monitoreo del rendimiento 24x7x365 y la gestión de incidentes.
Como Socio Elite de Juniper, ePlus aprovecha las Analíticas Premium de Juniper Mist para proporcionar una visibilidad integral de la red, mejorando la experiencia del usuario final y la eficiencia de las operaciones de TI. El servicio utiliza el conocimiento técnico adquirido de cientos de implementaciones de clientes para analizar y actuar sobre los datos recopilados por Juniper Marvis AI, ayudando a reducir el tiempo medio de resolución y a prevenir interrupciones.
ePlus (NASDAQ: PLUS)는 Juniper Mist 무선, 유선 및 SD-WAN 인프라 장치에 대한 사전 모니터링, 관리 및 지원을 포함하는 관리 서비스 포트폴리오의 확장을 발표했습니다. 향상된 서비스는 24x7x365 성능 모니터링 및 사고 관리를 위한 Juniper Marvis AI 가상 네트워크 도우미 기능을 통합합니다.
Juniper Elite 파트너로서 ePlus는 Juniper Mist 프리미엄 분석을 활용하여 포괄적인 네트워크 가시성을 제공하고 최종 사용자 경험과 IT 운영 효율성을 개선합니다. 이 서비스는 수백 개의 고객 구현에서 얻은 기술적 지식을 활용하여 Juniper Marvis AI가 수집한 데이터를 분석하고 조치를 취하여 평균 해결 시간을 줄이고 중단을 예방합니다.
ePlus (NASDAQ: PLUS) a annoncé une expansion de son portefeuille de Services Gérés pour inclure le monitoring proactif, la gestion et le support des dispositifs d'infrastructure sans fil, câblée et SD-WAN de Juniper Mist. Le service amélioré intègre les capacités de l'assistant virtuel de réseau Juniper Marvis AI pour le suivi des performances 24x7x365 et la gestion des incidents.
En tant que Partenaire Elite de Juniper, ePlus tire parti des Analyses Premium de Juniper Mist pour offrir une visibilité réseau complète, améliorant ainsi l'expérience des utilisateurs finaux et l'efficacité des opérations informatiques. Le service utilise le savoir technique acquis grâce à des centaines d'implémentations chez les clients pour analyser et agir sur les données collectées par Juniper Marvis AI, aidant ainsi à réduire le temps moyen de résolution et à prévenir les pannes.
ePlus (NASDAQ: PLUS) hat eine Erweiterung seines Managed Services-Portfolios angekündigt, um proaktive Überwachung, Verwaltung und Unterstützung für die Juniper Mist Wireless-, Wired- und SD-WAN-Infrastrukturgeräte einzuschließen. Der verbesserte Service integriert die Fähigkeiten des virtuellen Netzwerkassistenten Juniper Marvis AI für die Leistungsmessung und das Incident-Management 24x7x365.
Als Juniper Elite-Partner nutzt ePlus die Juniper Mist Premium Analytics, um umfassende Netzwerktransparenz zu bieten, die Benutzererfahrungen und die Effizienz der IT-Beträge verbessert. Der Service verwendet technisches Wissen, das aus Hunderten von Kundenimplementierungen gewonnen wurde, um Daten, die von Juniper Marvis AI gesammelt wurden, zu analysieren und darauf zu reagieren, sodass die durchschnittliche Zeit bis zur Lösung verkürzt und Ausfälle verhindert werden.
- Expansion of managed services portfolio with new Juniper Mist support capabilities
- Strategic partnership enhancement as Juniper Elite Partner
- Implementation of 24x7x365 monitoring and support system
- None.
Insights
The expansion of ePlus's Managed Services portfolio to include Juniper Mist support marks a significant strategic advancement in their business model. This move aligns perfectly with two major enterprise IT trends: the shift toward AI-driven network management and the growing demand for managed services that reduce operational complexity.
The integration of Juniper Mist's AI capabilities represents a substantial competitive advantage in the managed services market. By leveraging Juniper's Marvis AI and Premium Analytics, ePlus can now offer:
- Predictive network management that prevents outages before they occur
- Reduced mean time to resolution (MTTR) for network issues
- Enhanced visibility across wireless, wired and SD-WAN infrastructure
From a business perspective, this expansion could materially impact ePlus's financial performance through:
- Higher-margin recurring revenue streams from managed services
- Increased customer retention due to deeper integration with client infrastructure
- Expanded market opportunities in the growing AI-driven networking segment
The timing is particularly strategic as enterprises increasingly seek to modernize their network infrastructure while facing IT talent shortages. This service expansion positions ePlus to capture a larger share of the managed network services market, which is experiencing accelerated growth due to digital transformation initiatives and the complexity of modern network environments.
Cloud-native solution leverages AI and machine learning to deliver exceptional user experiences and simplified IT operations
"We're excited to further expand our mature Managed Services practice with added support for the Juniper Mist portfolio. Through this service we apply the technical knowledge we have gained from working with hundreds of customers to analyze, validate, and act on the data collected by Juniper Marvis AI, significantly reducing mean time to resolution," said Wayne St. Jacques, vice president of Managed Services at ePlus. "By relying on our team to evaluate recommendations and potential implications, customers can more accurately focus on prioritized actionable events and proactive conditions to prevent outages and restore services as quickly as possible."
ePlus is a Juniper Elite Partner. For over a decade, ePlus and Juniper have worked together to engineer solutions that remove traditional constraints to deliver automated, secure, and scalable networks, enabling customers to modernize their IT infrastructure and achieve better business outcomes. More information about the partnership and joint offerings can be found at www.eplus.com/juniper.
About ePlus Managed Services
ePlus Managed Services help enterprises proactively control their IT infrastructure and off-load a significant burden of day-to-day IT tasks to optimize operations and manage risk. ePlus has delivered 24x7x365 Managed Services for more than 25 years to a wide range of customers across multiple industry verticals. The company holds multiple differentiating compliance attestations, including SSAE 18 (SOC 1 Type 2) as well as HIPAA attestation and SSAE 18 SOC 2 Type 2 for its cloud-based managed services, and engineers receive Criminal Justice Information Services Level 4 awareness training. For more information about ePlus Managed Services, visit www.eplus.com/services/managed-services.
About ePlus inc.
ePlus is a customer-first, services-led, and results-driven industry leader offering transformative technology solutions and services to provide the best customer outcomes. Offering a full portfolio of solutions, including artificial intelligence, security, cloud and data center, networking and collaboration, as well as managed, consultative and professional services, ePlus works closely with organizations across many industries to successfully navigate business challenges. With a long list of industry-leading partners and more than 2,300 employees, our expertise has been honed over more than three decades, giving us specialized yet broad levels of experience and knowledge. ePlus is headquartered in
ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in
Forward-Looking Statements
This press release contains information about management's view of ePlus' future expectations, plans and prospects that are not historical facts and may be deemed to be "forward-looking statements." Actual and anticipated future results may vary materially due to certain risks and uncertainties. Certain risks and uncertainties that may affect such "forward-looking statements" are detailed in our reports filed with the Securities and Exchange Commission, especially under the heading "Risk Factors". All information set forth in this press release is current as of the date of this release and ePlus expressly disclaims any duty or obligation to update this information, except as may be required by law.
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SOURCE EPLUS INC.
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