Phunware Mobile Hospitality Solution Deployed at JW Marriott Phoenix Desert Ridge Resort & Spa
Phunware (NASDAQ: PHUN) announced the deployment of its enhanced Smart Hospitality Solution at JW Marriott Phoenix Desert Ridge Resort & Spa. The mobile app provides real-time navigation capabilities across the resort's 950 guest rooms, meeting spaces, and various amenities including AquaRidge WaterPark, Revive Spa, restaurants, and golf club.
The app's key features include on-property navigation with step-by-step directions, dining reservations at various restaurants including Tía Carmen and Kembara, cabana and experience bookings for resort activities, and spa and golf reservations. The solution aligns with Marriott's requirements for mobile-first guest experiences, aiming to enhance guest satisfaction and engagement throughout the property.
Phunware (NASDAQ: PHUN) ha annunciato il lancio della sua avanzata Smart Hospitality Solution presso il JW Marriott Phoenix Desert Ridge Resort & Spa. L'app mobile offre funzionalità di navigazione in tempo reale attraverso le 950 camere, gli spazi per meeting e le varie strutture del resort, compresi AquaRidge WaterPark, Revive Spa, ristoranti e campo da golf.
Le principali caratteristiche dell'app includono la navigazione all'interno della struttura con indicazioni passo dopo passo, la possibilità di prenotare tavoli in vari ristoranti, tra cui Tía Carmen e Kembara, prenotazioni per cabine e attività esperienziali, oltre a riservazioni per spa e golf. La soluzione è in linea con i requisiti di Marriott per esperienze mobili rivolte agli ospiti, con l'obiettivo di migliorare la soddisfazione e l'engagement degli ospiti nel corso della loro permanenza.
Phunware (NASDAQ: PHUN) anunció el despliegue de su mejorada Smart Hospitality Solution en el JW Marriott Phoenix Desert Ridge Resort & Spa. La aplicación móvil proporciona capacidades de navegación en tiempo real a través de las 950 habitaciones del resort, espacios para reuniones y diversas comodidades, incluidos AquaRidge WaterPark, Revive Spa, restaurantes y el club de golf.
Las características clave de la aplicación incluyen navegación dentro de la propiedad con direcciones paso a paso, reservas en restaurantes como Tía Carmen y Kembara, reservas de cabañas y experiencias para actividades del resort, y reservas para el spa y el golf. La solución está alineada con los requisitos de Marriott para experiencias móviles centradas en el huésped, con el objetivo de aumentar la satisfacción y el compromiso de los huéspedes en toda la propiedad.
Phunware (NASDAQ: PHUN)은 JW Marriott Phoenix Desert Ridge Resort & Spa에 개선된 Smart Hospitality Solution을 배포했다고 발표했습니다. 이 모바일 앱은 리조트 내 950개의 객실과 회의 공간, AquaRidge WaterPark, Revive Spa, 레스토랑 및 골프 클럽 등 다양한 편의시설에 대한 실시간 네비게이션 기능을 제공합니다.
앱의 주요 기능으로는 단계별 안내가 포함된 리조트 내 네비게이션, Tía Carmen 및 Kembara를 포함한 다양한 레스토랑에서의 다이닝 예약, 리조트 활동을 위한 캐빈 및 경험 예약, 스파 및 골프 예약 등이 있습니다. 이 솔루션은 고객 경험을 중시하는 Marriott의 요구 사항과 일치하여, 손님들의 만족도와 참여도를 높이는 것을 목표로 합니다.
Phunware (NASDAQ: PHUN) a annoncé le déploiement de sa solution Smart Hospitality améliorée au JW Marriott Phoenix Desert Ridge Resort & Spa. L'application mobile offre des capacités de navigation en temps réel à travers les 950 chambres de l'hôtel, les espaces de réunion et diverses commodités, dont AquaRidge WaterPark, Revive Spa, des restaurants et un parcours de golf.
Les principales caractéristiques de l'application incluent une navigation sur place avec des étapes à suivre, des réservations de repas dans divers restaurants, dont Tía Carmen et Kembara, des réservations de cabanas et d'activités de loisirs, et des réservations pour le spa et le golf. La solution est conforme aux exigences de Marriott pour des expériences mobiles axées sur les clients, visant à améliorer la satisfaction et l'engagement des clients tout au long de leur séjour.
Phunware (NASDAQ: PHUN) hat die Einführung seiner verbesserten Smart Hospitality Solution im JW Marriott Phoenix Desert Ridge Resort & Spa bekannt gegeben. Die mobile App bietet Echtzeit-Navigationsfunktionen für die 950 Gästezimmer, Tagungsräume und verschiedene Annehmlichkeiten des Resorts, einschließlich AquaRidge WaterPark, Revive Spa, Restaurants und Golfclub.
Zu den Hauptfunktionen der App gehören die Navigation auf dem Gelände mit Schritt-für-Schritt-Anleitungen, Tischreservierungen in verschiedenen Restaurants, darunter Tía Carmen und Kembara, Buchungen für Cabanas und Erlebnisse für Resort-Aktivitäten sowie Spa- und Golfreservierungen. Die Lösung entspricht den Anforderungen von Marriott an mobile Gästeerlebnisse und zielt darauf ab, die Gästezufriedenheit und -interaktion auf dem gesamten Gelände zu erhöhen.
- Secured deployment at major Marriott property with 950 rooms
- Integration of multiple revenue-generating features (dining, spa, golf bookings)
- Expansion in hospitality sector with high-profile client
- None.
Insights
The deployment of Phunware's Smart Hospitality Solution at JW Marriott Phoenix Desert Ridge represents a strategic win that could catalyze broader adoption across Marriott's extensive portfolio of 8,500+ properties globally. The implementation scope is substantial, covering a 950-room luxury resort with complex amenities, demonstrating Phunware's capability to handle large-scale deployments.
The solution's comprehensive integration of location-based services, real-time navigation and booking capabilities addresses critical pain points in luxury hospitality:
- Enhanced guest engagement through seamless mobile experiences
- Improved operational efficiency via digital transformation
- Increased revenue potential through in-app bookings for dining, spa and activities
From a revenue perspective, this deployment could serve as a powerful reference case for Phunware. The hospitality technology market, valued at
The strategic timing aligns with the hospitality industry's accelerated digital transformation, where
Phunware Technology for Location-Based Services and Enhanced Connectivity Providing Guests Seamless, Property-Wide Navigation
Integrated Solutions for Data-Driven Insights and Location Based Services to Boost Efficiency, Revenue, and Guest Satisfaction
AUSTIN, Texas, Feb. 05, 2025 (GLOBE NEWSWIRE) -- Phunware, Inc. (“Phunware” or the “Company”) (NASDAQ: PHUN), a leader in enterprise cloud solutions for mobile applications, announced today that JW Marriott Phoenix Desert Ridge Resort & Spa is deploying its enhanced Smart Hospitality Solution. The app will provide JW Marriott Desert Ridge guests using iOS and Android operating systems with real time navigation capabilities across 950 guest rooms and meeting space as well as the amenities including: AquaRidge WaterPark, Revive Spa, multiple restaurants, golf club and other features at this Marriott resort property.
JW Marriott Desert Ridge chose Phunware to develop the resort property app based on experience and capabilities developing mobile solutions that enhance guest experiences across complex facilities.
“Working with Phunware enables us to provide guests the tools to navigate and discover everything the property has to offer,” said Christa Wood, Director of Marketing at JW Marriott Phoenix Desert Ridge Resort & Spa. “Our new mobile app showcases amenities and seasonal activities throughout the year, ensuring guest enjoyment and engagement with our resort."
Phunware’s enhanced Smart Hospitality Solution perfectly aligns with Marriott’s requirements for mobile-first guest experiences by enabling resort guests to access features such as:
- On-Property Navigation
Navigate seamlessly throughout the resort with step-by-step directions. Guests can easily locate rooms, event venues, dining options, pools, and other amenities. This feature enhances the guest experience by eliminating the stress of finding their way around large properties.
- Dining Reservations
Explore and reserve exceptional dining options at the JW Marriott Desert Ridge, from the inventive Southwestern flavors of Tía Carmen to the Asian-inspired creations at Kembara, or the refined atmosphere of Meritage, an Urban Tavern by the golf course.
- Cabana and Experience Bookings
Conveniently book poolside cabanas to relax by the water and participate in resort-hosted events and activities, such as family-friendly experiences, fitness classes, or entertainment nights.
- Spa and Golf Reservations
Effortlessly schedule spa treatments, including massages, facials, body treatments, and salon services, through the app. Guests can also reserve tee times at the resort golf course, making it simple to plan a relaxing or active day.
“Technology has become a cornerstone of modern hospitality and forward-looking companies are providing the seamless, personalized mobile-first experiences that guests expect,” said Stephen Chen, CEO of Phunware. “JW Marriott Desert Ridge Resort & Spa is a perfect example of how personalized, easy-to-use digital interfaces will help luxury hotels, resorts and other large complex facilities exceed guest and other user expectations. For example, mobile hospitality solutions allow guests to check in, unlock their rooms, order room service and book activities — all from their smartphones.”
Click here to learn more about how Phunware’s mobile experience platform unifies the guest experience in hospitality.
About JW Marriott Phoenix Desert Ridge Resort & Spa
Set on 316 acres of sweeping Sonoran Desert, JW Marriott Phoenix Desert Ridge Resort & Spa features 950 rooms with dramatic desert and mountain views among lush grounds and gardens. The elements of fire, water, earth, and sky are woven into the resort experience, amenities, and decor. Arizona’s largest luxury resort offers Marriott’s first Revive Spa, a fitness center and movement studio, seven dining outlets, 240,000 square feet of indoor and outdoor meeting space, and the exclusive Griffin Club. The AAA Four Diamond resort also boasts four acres of elaborately landscaped waterways, including five pools, a 1,600-foot Lazy River and three unique multi-story waterslides that opened in summer 2023. A destination for the active, the expansive resort offers ample opportunity to explore the outdoors and delight in 330+ days of sunshine a year, with on-site amenities such as 17 pickleball courts, three tennis courts, 36 holes of championship golf at Wildfire Golf Club, and bike rentals, along with convenient access to nearby hiking and fitness trails.
About Phunware
Phunware, Inc. (NASDAQ: PHUN) is an enterprise software company specializing in mobile app solutions with integrated intelligent capabilities. We provide businesses with the tools to create, implement, and manage custom mobile applications, analytics, digital advertising, and location-based services. Phunware is transforming mobile engagement by delivering scalable, personalized, and data-driven mobile app experiences.
Phunware’s mission is to achieve unparalleled connectivity and monetization through the widespread adoption of Phunware mobile technologies, leveraging brands, consumers, partners, digital asset holders, and market participants. Phunware is poised to expand its software products and services audience through its new Generative AI platform, utilize and monetize its patents and other intellectual property, and reintroduce its digital asset ecosystem for existing holders and new market participants.
For more information on Phunware, please visit www.phunware.com. To better understand and leverage generative AI and Phunware’s mobile app technologies, visit ai.phunware.com.
Safe Harbor / Forward-Looking Statements
This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” and similar expressions are intended to identify forward-looking statements. For example, Phunware is using forward-looking statements when it discusses the adoption and impact of emerging technologies and their use across mobile engagement platforms.
The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. These forward-looking statements involve risks, uncertainties, and other assumptions that may cause actual results to differ materially from those expressed or implied. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the SEC. We undertake no obligation to update any forward-looking statements.
By their nature, forward-looking statements involve risks and uncertainties. We caution you that forward-looking statements are not guarantees of future performance and that our actual results may differ materially from those expressed or implied by these forward-looking statements.
Investor Relations Contact:
Chris Tyson, Executive Vice President
MZ Group - MZ North America
949-491-8235
PHUN@mzgroup.us
www.mzgroup.us
Phunware Media Contact:
Joe McGurk, Managing Director
917-259-6895
PHUN@mzgroup.us
FAQ
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