LiveArea Debuts Pioneering In-Store Checkout Technology for Retailers at CES 2021
LiveArea, a business unit of PFSweb (NASDAQ: PFSW), introduced its innovative retail technology, LiveArea Scan & Go, at CES 2021. This solution allows shoppers to scan product barcodes and use mobile payments, effectively avoiding checkout lines. Retailers can benefit by increasing sales efficiency and enhancing customer experience without heavy hardware investments. The technology integrates seamlessly with prominent eCommerce platforms and aims to attract shoppers requiring contactless payment options while ensuring compliance with social distancing measures.
- Introduction of LiveArea Scan & Go technology enhances customer shopping experience.
- Technology allows retailers to sell more products with fewer employees.
- Compatible with major eCommerce platforms like Salesforce and Magento.
- Offers quick deployment of contactless payment options.
- Addresses current consumer needs for social distancing in retail.
- None.
NEW YORK, Jan. 7, 2021 /PRNewswire/ -- LiveArea, a global customer experience and commerce agency, and a business unit of PFSweb, Inc., (NASDAQ: PFSW), will debut LiveArea Scan & Go™ at CES 2021. The proprietary retail technology from LiveArea allows in-store shoppers to shop safely and avoid checkout lines without having to download any retail mobile app.
LiveArea Scan & Go helps shoppers:
- Scan the barcodes on products they want
- Use mobile payments on their own devices
- Avoid checkout lines and leave after a store associate scans a digital receipt
LiveArea's self-service technology allows retailers to:
- Sell more products with fewer associates
- Create a better experience for customers by eliminating checkout lines
- Attract new customers concerned with social distancing
- Rapidly deploy contactless payment options within weeks
- Avoid costly hardware installations and maintenance
- Seamlessly integrate into existing commerce solutions, customer profiles, and loyalty programs
"Today's shoppers need to have the option of unattended retail moments," said Jim Butler, Executive Vice President and General Manager at LiveArea. "Forcing shoppers to download apps to checkout is not a customer-first approach. Our customizable contactless solution lets consumers shop, pay, and checkout at their own pace, bringing the convenience of an online experience into physical stores."
"Making checkout safe and easy is a priority for all retailers today," explained Valerie Vacante, Director of Strategy at LiveArea. "We designed LiveArea Scan & Go to accommodate contactless payments for retailers and bring to customers the benefits of a buy-and-go experience without an app."
LiveArea Scan & Go, an innovation created in LiveArea's Product Innovation practice, is compatible with major eCommerce platforms, including Salesforce Commerce Cloud, SAP Commerce Cloud, Magento, and BigCommerce. The offering builds on LiveArea's proven expertise on these platforms and the company's partnerships with major platform providers.
Experience LiveArea Scan & Go
See LiveArea Scan & Go in action or book a demo: https://www.liveareacx.com/scan-and-go/. Access the LiveArea online press kit to learn more.
About LiveArea
LiveArea is an award-winning global customer experience and commerce agency. We bring the full potential of digital business to life, helping brands create meaningful and lasting customer connections. Fusing creativity, strategy, and technology, our services include NXT IntelligenceTM, product innovation, connected commerce, service design, performance marketing, and orchestrated services. We bring together world-class commerce technology, building and launching innovative products and services powered by data-driven insights to elevate customer relationships – online and in-store. We deliver B2B, B2C, and D2C solutions to clients in health and beauty, fashion and apparel, luxury, consumer packaged goods, retail stores, healthcare, and automotive. For more information, visit www.LiveAreaCX.com
About PFSweb, Inc.
PFSweb (NASDAQ: PFSW) is a global commerce services company that manages the online customer shopping experience on behalf of major branded manufacturers and retailers. Across two business units – LiveArea for data-driven marketing and omnichannel experience design through technology selection, platform implementation and orchestrated services, and PFS for order fulfilment, contact center, payment processing/fraud management, and order management services – they provide solutions to a broad range of Fortune 500® companies and household brand names such as Procter & Gamble, L'Oréal USA, ASICS, Pandora, Ralph Lauren, Shiseido Americas, the United States Mint, and many more. PFSweb enables these brands to provide a more convenient and brand-centric online shopping experience through both traditional and online business channels. The company is headquartered in Allen, TX with additional locations around the globe. For more information, visit www.pfsweb.com.
Contact:
Kate Mougey
Director, Content
LiveArea
kmougey@liveareacx.com
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SOURCE LiveArea
FAQ
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