Pega Launches Multi-Region Disaster Recovery Service to Safeguard Mission-Critical Operations Running on Pega Cloud
Pegasystems (NASDAQ: PEGA) has launched a new multi-region Enhanced Disaster Recovery (EDR) service for Pega Cloud, designed to protect mission-critical operations during catastrophic events. The service features two paired deployment regions separated by at least 125 miles, ensuring business continuity with minimal data loss and downtime.
The EDR service includes key features such as data replication across cloud data stores with minimal lag, reserved capacity for cluster/runtime needs, and consistent patching across active and ready regions. During catastrophic events, it offers a regional time objective (RTO) of two hours and a Recovery Point Objective (RPO) of 15 minutes.
According to a cited 2014 Gartner study, system downtime costs average $5,600 per minute. The new service is available as an additional purchase option for Pega Cloud clients in AWS Pega Cloud deployment regions.
Pegasystems (NASDAQ: PEGA) ha lanciato un nuovo servizio di Enhanced Disaster Recovery (EDR) multi-regione per Pega Cloud, progettato per proteggere le operazioni critiche durante eventi catastrofici. Il servizio prevede due regioni di distribuzione accoppiate separate da almeno 125 miglia, garantendo la continuità aziendale con una perdita di dati e un tempo di inattività minimi.
Il servizio EDR include funzionalità chiave come la replicazione dei dati tra i data store cloud con un ritardo minimo, capacità riservata per le esigenze di cluster/runtime e patching coerente tra regioni attive e pronte. Durante eventi catastrofici, offre un obiettivo di tempo regionale (RTO) di due ore e un Obiettivo di Punto di Recupero (RPO) di 15 minuti.
Secondo uno studio citato di Gartner del 2014, i costi di inattività del sistema ammontano in media a $5.600 al minuto. Il nuovo servizio è disponibile come opzione di acquisto aggiuntiva per i clienti di Pega Cloud nelle regioni di distribuzione AWS Pega Cloud.
Pegasystems (NASDAQ: PEGA) ha lanzado un nuevo servicio de Recuperación ante Desastres Mejorada (EDR) multi-región para Pega Cloud, diseñado para proteger las operaciones críticas durante eventos catastróficos. El servicio cuenta con dos regiones de implementación emparejadas separadas por al menos 125 millas, asegurando la continuidad del negocio con una pérdida de datos y un tiempo de inactividad mínimos.
El servicio EDR incluye características clave como la replicación de datos entre almacenes de datos en la nube con un retraso mínimo, capacidad reservada para las necesidades de clúster/ejecución y parches consistentes entre regiones activas y preparadas. Durante eventos catastróficos, ofrece un Objetivo de Tiempo Regional (RTO) de dos horas y un Objetivo de Punto de Recuperación (RPO) de 15 minutos.
Según un estudio citado de Gartner de 2014, el costo del tiempo de inactividad del sistema promedia $5,600 por minuto. El nuevo servicio está disponible como una opción de compra adicional para los clientes de Pega Cloud en las regiones de implementación de AWS Pega Cloud.
페가시스템즈 (NASDAQ: PEGA)는 재난 복구 강화(EDR) 서비스를 다중 지역으로 출시하여 Pega Cloud의 중요한 운영을 재난 발생 시 보호하도록 설계했습니다. 이 서비스는 최소 125마일 떨어진 두 개의 쌍으로 배치된 지역을 특징으로 하여 데이터 손실과 다운타임을 최소화하면서 비즈니스 연속성을 보장합니다.
EDR 서비스는 최소 지연으로 클라우드 데이터 저장소 간 데이터 복제, 클러스터/런타임 필요를 위한 예약 용량, 활성 및 준비 지역 간 일관된 패치 적용과 같은 주요 기능을 포함합니다. 재난 발생 시, 이 서비스는 두 시간의 지역 시간 목표(RTO)와 15분의 복구 지점 목표(RPO)를 제공합니다.
2014년 가트너의 연구에 따르면 시스템 다운타임의 평균 비용은 분당 $5,600입니다. 새로운 서비스는 AWS Pega Cloud 배포 지역의 Pega Cloud 고객을 위한 추가 구매 옵션으로 제공됩니다.
Pegasystems (NASDAQ: PEGA) a lancé un nouveau service de récupération après sinistre amélioré (EDR) multi-régions pour Pega Cloud, conçu pour protéger les opérations critiques lors d'événements catastrophiques. Le service comprend deux régions de déploiement appariées séparées par au moins 125 miles, garantissant la continuité des activités avec une perte de données et un temps d'arrêt minimaux.
Le service EDR inclut des fonctionnalités clés telles que la réplication des données entre les stockages de données cloud avec un retard minimal, une capacité réservée pour les besoins de cluster/exécution et un patching cohérent entre les régions actives et prêtes. Lors d'événements catastrophiques, il offre un objectif de temps régional (RTO) de deux heures et un objectif de point de récupération (RPO) de 15 minutes.
Selon une étude Gartner citée de 2014, le coût d'un temps d'arrêt système s'élève en moyenne à 5 600 $ par minute. Le nouveau service est disponible en tant qu'option d'achat supplémentaire pour les clients de Pega Cloud dans les régions de déploiement AWS Pega Cloud.
Pegasystems (NASDAQ: PEGA) hat einen neuen, mehrregionalen Enhanced Disaster Recovery (EDR) Service für Pega Cloud eingeführt, der darauf ausgelegt ist, kritische Operationen während katastrophaler Ereignisse zu schützen. Der Service umfasst zwei gepaarte Bereitstellungsregionen, die mindestens 125 Meilen voneinander entfernt sind, um die Geschäftskontinuität mit minimalem Datenverlust und Ausfallzeiten zu gewährleisten.
Der EDR-Service beinhaltet wichtige Funktionen wie die Datenreplikation über Cloud-Datenbanken mit minimalem Verzögerung, reservierte Kapazitäten für Cluster-/Laufzeitbedarfe und konsistentes Patch-Management über aktive und bereite Regionen. Während katastrophaler Ereignisse bietet er ein regionales Zeitziel (RTO) von zwei Stunden und ein Recovery Point Objective (RPO) von 15 Minuten.
Laut einer zitierten Gartner-Studie aus dem Jahr 2014 betragen die durchschnittlichen Kosten für Systemausfälle $5.600 pro Minute. Der neue Service ist als zusätzliche Kaufoption für Pega Cloud-Kunden in den AWS Pega Cloud-Bereitstellungsregionen verfügbar.
- Launch of enhanced disaster recovery service with geographic redundancy
- Data replication ensures minimal data loss across cloud stores
- Reserved capacity guarantees availability during widespread failures
- Competitive recovery metrics: 2-hour RTO and 15-minute RPO
- Additional purchase required for existing Pega Cloud clients
- availability to AWS Pega Cloud deployment regions
Insights
This strategic launch of Enhanced Disaster Recovery (EDR) service represents a significant revenue opportunity for Pega, particularly in the $200+ billion enterprise cloud services market. The offering directly addresses a critical pain point - system downtime costs averaging
The technical specifications of EDR are particularly compelling for the financial services and healthcare sectors, where regulatory compliance and operational resilience are paramount. The 2-hour Regional Recovery Time Objective (RTO) and 15-minute Recovery Point Objective (RPO) meet or exceed industry standards, potentially expanding Pega's addressable market in these high-value verticals.
From a competitive standpoint, this launch strengthens Pega's position against enterprise software rivals by:
- Reducing customer churn risk through deeper infrastructure integration
- Creating additional revenue streams from existing customers via service upgrades
- Enhancing platform stickiness through mission-critical operational dependence
The 125-mile geographical separation requirement is particularly noteworthy, as it exceeds typical industry standards and provides superior protection against regional disasters. This feature, combined with the automated failover capabilities, positions Pega to potentially increase its average revenue per customer while improving competitive differentiation in the enterprise market.
The timing of this launch is strategic, coinciding with increased focus on operational resilience amid growing cyber threats and climate-related disruptions. This could accelerate enterprise adoption and drive meaningful revenue growth in Pega's cloud services segment over the next 12-24 months.
Enhanced Disaster Recovery service improves resilience and reliability across geographically dispersed regions during catastrophic events
System downtime can result in significant financial losses and compliance violations. According to a 2014 Gartner study, the average cost of downtime is
Available now, Pega EDR builds upon Pega Cloud’s existing disaster recovery capabilities with additional features including:
- Business continuity features for optimal performance: Data replication ensures data is live with minimal replication lag across data stores, including cloud data, decision data, and cloud file storage. Pega EDR also reserves capacity for cluster/runtime needs to ensure availability during widespread failures so organizations can maintain operations for their customers during catastrophic events.
- Advanced compliance and security: Consistent patching and updates for both active and ready regions eliminate compatibility and security concerns. Additionally, configurations are orchestrated across both active and ready regions to maintain consistency if businesses need to quickly switch from one to the other.
- Competitive regional recovery and recovery point objective times: During a catastrophic event, Pega EDR offers a regional time objective (RTO) of two hours, and a Recovery Point Objective (RPO) of 15 minutes. Building on Pega Cloud’s leading enterprise high availability RTO and RPO of four minutes and one minute, respectively, organizations can feel confident that their businesses will remain operational in a crisis.
Pega Enhanced Disaster Recovery is available as an additional purchase option for Pega Cloud clients in AWS Pega Cloud deployment regions. Pega Cloud ensures the most complete Pega experience available for Pega clients, including enhanced app deployment and performance, scalability and efficiency, security, and disaster recovery. scalability, efficiency, security, and disaster recovery. For more information, visit www.pega.com/products/cloud.
Quotes & Commentary:
"For today’s leading enterprises, system downtime isn’t just an inconvenience – it’s a serious threat to business operations and customer trust," said Frank Guerrera, chief cloud officer at Pega. "Pega Enhanced Disaster Recovery ensures that even in worst-case scenarios, clients can maintain operations and meet regulatory obligations while giving them confidence that their mission-critical systems will remain resilient no matter what challenges arise."
About Pegasystems
Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit www.pega.com.
All trademarks are the property of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250219317440/en/
Press:
Ilena Ryan
Pegasystems
ilena.ryan@pega.com
Source: Pegasystems Inc.
FAQ
What are the key features of PEGA's new Enhanced Disaster Recovery service?
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