PagerDuty, Inc. - PD STOCK NEWS

PagerDuty, Inc. (NYSE: PD) reported its fourth quarter fiscal 2023 results, achieving $101.0 million in revenue, a 29% increase year-over-year. The company posted a GAAP operating loss of $26.5 million but a non-GAAP operating income of $6.1 million. Full-year revenue reached $370.8 million, up 31.8% year-over-year. PagerDuty ended the quarter with 15,244 customers, including 752 with annual recurring revenue over $100,000. The company's fiscal 2024 outlook anticipates Q1 revenue between $102.0 million and $104.0 million and full-year revenue of $446.0 million to $452.0 million.

PagerDuty, Inc. (NYSE:PD), a leader in digital operations management, will release its financial results for Q4 and full fiscal year 2023, ending January 31, 2023, on March 15, 2023, after market close. A live Zoom call for analysts and investors is scheduled for 2:00 p.m. PT (5:00 p.m. ET). Results will be shared through a news release available on PagerDuty’s investor relations page. PagerDuty's software helps organizations enhance their digital customer experiences, with customers including Cisco and Shopify.

PagerDuty (NYSE: PD) has launched a new application for Customer Service in ServiceNow CSM, enhancing cross-team communication between IT and customer service.

This integration allows for real-time updates on incidents, aiming to improve customer experience and meet service level agreements (SLAs). The application is designed to streamline workflows by connecting various teams, reducing time spent on support tickets, and improving efficiency.

With increased customer expectations and higher incident volumes, organizations can leverage this solution to foster customer loyalty and engagement, ultimately boosting operational efficiencies.

PagerDuty, Inc. (NYSE:PD) announced the promotion of Jeremy Kmet to Senior Vice President of Global Field Operations, effective February 1, 2023, following the departure of Chief Revenue Officer Dave Justice. Kmet will oversee operations globally, extending beyond the Americas. The company reaffirms its fourth quarter 2023 revenue guidance of $98 million to $100 million, reflecting a year-over-year growth of 25%-27%.

The firm is implementing global scaling initiatives, anticipating $19 million to $23 million in restructuring charges by the end of fiscal 2024.

PagerDuty has launched PagerDuty Status Pages, an integrated feature designed to enhance communication during incidents. This tool enables customers to share real-time updates, improving transparency and trust. According to the 2022 State of Service Report, nearly half of customers might switch brands if transparency in service issues is lacking. The new feature allows teams to streamline operations on one platform, reducing overhead and improving customer satisfaction.

PagerDuty reported strong Q3 FY2023 results, with revenue reaching $94.2 million, up 31.3% year-over-year. The company achieved non-GAAP profitability a quarter early, with non-GAAP operating income of $3.0 million and an improved operating margin of 3.2%. Despite a GAAP operating loss of $32.5 million, their customer base grew to 15,265, marking a significant expansion in high-value clients. The outlook for Q4 forecasts revenue between $98 million and $100 million, reflecting a growth rate of 25-27% year-over-year.

PagerDuty has been awarded the Rising Star Partner of the Year (ISV) for North America during the 2022 AWS Partner Awards. This accolade highlights PagerDuty's significant year-over-year growth and its role in helping clients innovate using Amazon Web Services. The company's Operations Cloud integrates with AWS to streamline cloud management. According to Julia Fare, VP of Partnerships at PagerDuty, the partnership has enhanced customer incident management, leading to improved customer experiences.

PagerDuty Inc. has launched its new automation capabilities at AWS re:Invent 2022, now available in AWS Marketplace. This offering allows users to automate critical workflows, enhancing operational efficiency by resolving incidents up to 30% faster. The company claims that organizations can save an average of $2,447,878 annually through improved incident response. These capabilities aim to reduce costs and improve resiliency for AWS customers, facilitating seamless diagnostics and resolution of AWS services.

PagerDuty, Inc. (NYSE:PD) is set to release its financial results for Q3 fiscal 2023, which ended on October 31, 2022, after market close on December 1, 2022. A live video call for analysts and investors will follow at 2:00 p.m. PT (5:00 p.m. ET) that same day. The financial results and call details will be available on the company's investor relations page.