Pitney Bowes BOXpoll Finds One Third of Consumers More Likely to Buy Products Based on Environmentally Friendly Features

Rhea-AI Summary

Pitney Bowes (NYSE: PBI) released its latest BOXpoll results on Earth Day 2021, highlighting consumer preferences for sustainability. The survey found that 38% of consumers are more likely to buy products with sustainable features, with 10% actively seeking them. Younger consumers and affluent households show the highest sustainability interest, yet 59% of consumers report sustainability does not influence their purchases. Additionally, 67% believe sustainable packaging is costlier, valuing it at an average of $5.70 more than traditional options.

Positive

• 38% of consumers prefer sustainable products.
• 10% actively seek sustainable products.
• High interest in sustainability among younger and affluent consumers.

Negative

• 59% of consumers do not consider sustainability in purchasing decisions.
• 67% believe sustainable packaging costs more.

Pitney Bowes Inc. (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing and financial services, today released results from its latest BOXpoll, revealing online shoppers' perspectives on sustainability on Earth Day, 2021. BOXpoll found that more than one-third of consumers (38 percent) are more likely to buy products with sustainable features or packaging. Ten percent of that group are actively looking for these products, while 28 percent are more inclined to buy products based on environmentally friendly features such as sustainable materials, sustainable packaging, or a portion of proceeds going to environmental causes.

Pitney Bowes BOXpoll data

Various demographics, including younger consumers (Gen Z and Millennials), affluent consumers with a household income of $100k+, as well as parents and those living in urban environments claim to be the most sustainable shoppers. Nearly half (47-48 percent) of each of these groups are deemed sustainability-minded shoppers.

“A growing number of consumers are demanding more environmentally friendly choices from retailers. This is clear not only in our latest BOXpoll survey results, but with brands also moving quickly to show progress on sustainable manufacturing and distribution,” said Gregg Zegras, EVP and President of Global Ecommerce at Pitney Bowes. “Ecommerce represents greater choice for consumers. As more shopping takes place online, consumers are wielding this power to support brands that care about sustainability.”

Still, despite the sustainable habits of the young, the affluent, parents and urbanites, sustainability isn’t yet a factor in purchasing decisions for the majority of consumers (59 percent on average), either because they don’t notice sustainability features, or because sustainability has no impact on their shopping behaviors.

One potential detractor might be cost. According to BOXpoll, 67percent of consumers believe a box shipped with sustainable packaging costs more than one of traditional packaging, despite having the same contents. Consumers believe that sustainable packaging is worth an average of $5.70 more than ‘traditional’ packaging.

Please visit www.pitneybowes.com/boxpoll for all of the latest BOXpoll findings.

Methodology
BOXpoll™ by Pitney Bowes is a weekly consumer survey on current events, culture and ecommerce logistics. Morning Consult conducts weekly polls on behalf of Pitney Bowes among a national sample of more than 2,000 online shoppers. The results included in this press release are extracted from surveys conducted over the past month. The interviews were conducted online, and the data were weighted to approximate a target sample of adults based on age, educational attainment, gender, race, and region. Results from the full survey have a margin of error of +/- 2 percentage points.

About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and Returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at www.pitneybowes.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210422005248/en/

FAQ

What were the findings of Pitney Bowes BOXpoll regarding sustainability?

The BOXpoll revealed that 38% of consumers are more likely to buy sustainable products, while 59% do not consider sustainability in their purchasing decisions.

What demographic groups are most interested in sustainable shopping according to Pitney Bowes?

Younger consumers, affluent households earning over $100k, and urban shoppers show the highest interest in sustainability.

How do consumers perceive the cost of sustainable packaging?

67% of consumers believe that sustainable packaging is more expensive than traditional packaging, valuing it at an average of $5.70 more.

What percentage of consumers actively seek sustainable products?

10% of consumers are actively looking for products with sustainable features.

When was the latest BOXpoll released by Pitney Bowes?

The latest BOXpoll results were released on Earth Day, April 22, 2021.