Oracle Named a Market Leader in AI Agents and Conversational AI

Rhea-AI Summary

Oracle (NYSE:ORCL) has achieved top recognition in the 2025 ISG Research Buyers Guides for both AI Agents and Conversational AI for Workforce. The company secured the highest overall performance rating among 20 and 18 vendors respectively, demonstrating leadership across multiple categories.

The evaluation highlighted Oracle's key AI solutions including Oracle AI Agent Studio for Fusion Applications, Oracle Fusion Data Intelligence, OCI Data Science, and OCI AI Agent Platform. These solutions enable organizations to create, deploy, and manage AI agents while leveraging advanced generative and agentic AI capabilities embedded in Oracle's cloud applications and AI infrastructure.

Insights

Enterprise Technology Analyst

Oracle's leadership recognition in AI Agents showcases competitive positioning in enterprise AI, potentially strengthening its cloud applications value proposition.

Oracle's dual recognition as an "Exemplary" leader in ISG Research Buyers Guides for both AI Agents and Conversational AI represents significant industry validation of their enterprise AI capabilities. The company received the highest overall performance rating among 20 vendors in one category and 18 in the other, positioning them at the forefront of the enterprise AI transformation.

The recognition specifically highlights Oracle's AI Agent Studio for Fusion Applications, which enables customers to create customized AI agents addressing complex business processes, and Fusion Data Intelligence, their next-generation analytics platform that unifies AI across business applications. This reinforces Oracle's strategy of embedding AI capabilities directly into their cloud applications suite rather than offering them as standalone products.

What's particularly noteworthy is Oracle's dual approach: they're not only enhancing their SaaS applications with AI but also offering underlying infrastructure through OCI Data Science and the OCI AI Agent Platform. This integrated strategy differentiates Oracle from competitors who may excel in either applications or infrastructure but not both.

The timing is strategic as enterprises increasingly seek ways to operationalize AI beyond experimentation. Oracle's emphasis on practical AI agents that address specific business needs suggests they're focused on delivering tangible business value rather than merely technological innovation. This recognition strengthens Oracle's competitive positioning against both traditional enterprise software vendors and cloud hyperscalers in the rapidly evolving enterprise AI market.

Oracle received top ratings across product experience, innovation, and customer value in 2025 ISG Research Buyers Guides for AI Agents and Conversational AI for Workforce

AUSTIN, Texas, Sept. 18, 2025 /PRNewswire/ -- Oracle has been recognized as Exemplary for product and consumer experiences in both the 2025 ISG Research Buyers Guide™ for AI Agents and the 2025 ISG Research Buyers Guide™ for Conversational AI for Workforce. In an evaluation of 20 and 18 vendors respectively, Oracle received the highest overall performance rating in both Buyers Guides and was named a Leader across the most categories. Complimentary copies of the reports are available here and here.

"The rate of AI innovation is faster than any other technology I've seen, and organizations need to rapidly integrate AI into their key business processes to remain competitive," said Chris Leone, executive vice president, Applications Development, Oracle. "We are enabling our customers and partners to leverage advanced generative and agentic AI capabilities, embedded in our market-leading cloud applications and best-in-class AI infrastructure, to drive meaningful change across their organizations. Oracle's position in these Buyers Guides reflects our commitment to continuous innovation and spotlights the value that our AI solutions offer to customers."

The ISG Research Buyers Guides are designed to provide a balanced perspective of software providers and products, rooted in an understanding of the business requirements for any enterprise. The Buyers Guides for AI Agents and Conversational AI for Workforce evaluated the following Oracle AI solutions:

• Oracle AI Agent Studio for Fusion Applications: A comprehensive platform that enables Oracle Fusion Cloud Applications customers and partners to create, extend, deploy, and manage AI agents and agent teams across the enterprise. Easy-to-use tools enable customers and partners to create customized AI agents that address complex business needs and can help drive new levels of productivity.
• Oracle Fusion Data Intelligence: The next generation of Oracle Fusion Analytics, purpose-built for Oracle Fusion Cloud Applications. Oracle Fusion Data Intelligence empowers organizations to gain strategic insights and maximize business value by unifying AI and analytics across all business applications, turning enterprise data into actionable intelligence.
• Oracle Cloud Infrastructure (OCI) Data Science: A fully managed platform for teams of data scientists to build, train, deploy, and manage machine learning models using Python and open-source tools.
• Oracle Cloud Infrastructure (OCI) AI Agent Platform and Development Kit: A fully managed, cloud native solution that enables businesses to quickly and easily build, deploy, and manage AI agents. Users can leverage state-of-the-art large language models (LLMs) to create AI agents that can revolutionize the way they interact with customers, automate workflows, and approach business problems.

The ISG Research Buyers Guide™ for AI Agents and The ISG Research Buyers Guide™ for Conversational AI for Workforce are the distillations of over a year of market and product research efforts. The guides are assessments of how well software providers' offerings address enterprises' requirements for AI agent software and conversational AI software.

For additional information, please visit:

• Oracle AI Agent Studio: oracle.com/applications/fusion-ai/ai-agents
• Oracle Fusion Data Intelligence: oracle.com/business-analytics/fusion-data-intelligence-platform/
• OCI Data Science: oracle.com/artificial-intelligence/data-science/
• OCI AI Agent Platform: oracle.com/artificial-intelligence/generative-ai/agents/

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

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SOURCE Oracle

FAQ

What recognition did Oracle (ORCL) receive in the 2025 ISG Research Buyers Guides?

Oracle received the highest overall performance rating and was named a Leader in both the AI Agents and Conversational AI for Workforce categories, being evaluated among 20 and 18 vendors respectively.

What are the main AI solutions offered by Oracle in 2025?

Oracle offers four main AI solutions: Oracle AI Agent Studio for Fusion Applications, Oracle Fusion Data Intelligence, OCI Data Science, and OCI AI Agent Platform and Development Kit.

How does Oracle's AI Agent Studio benefit enterprises?

Oracle AI Agent Studio enables customers and partners to create, extend, deploy, and manage AI agents across the enterprise, with easy-to-use tools for creating customized AI agents that address complex business needs.

What is Oracle Fusion Data Intelligence?

It is the next generation of Oracle Fusion Analytics, purpose-built for Oracle Fusion Cloud Applications, which unifies AI and analytics across business applications to turn enterprise data into actionable intelligence.