Oracle Named a Leader in IDC MarketScape Worldwide Point-of-Sale Software for Quick Service/Fast-Casual and Full-Service Restaurants 2024 Vendor Assessments
Oracle has been recognized as a 'Leader' in the IDC MarketScape Worldwide 2024 Vendor Assessment for both Quick Service/Fast-Casual and Full-Service Restaurant point-of-sale (POS) software sectors. The assessment highlighted Oracle's enterprise-level global perspective, robust security protocols, and advanced integration capabilities.
The IDC MarketScape evaluation specifically praised Oracle's Simphony POS system for its MACH architecture, which effectively bridges online and physical operations. The system's key features include enhanced loyalty member acquisition capabilities, industry-specific back-office tools for inventory and workforce management, and simplified payment processing.
Oracle's restaurant solutions benefit from the company's broader technological expertise, significant R&D investments, and comprehensive security infrastructure. The recognition emphasizes Oracle's focus on providing configurable POS options that enable enterprise brands to scale and increase revenue.
Oracle è stata riconosciuta come 'Leader' nell'IDC MarketScape Worldwide 2024 Vendor Assessment per i settori del software point-of-sale (POS) per Ristoranti Quick Service/Fast-Casual e Full-Service. La valutazione ha evidenziato la prospettiva globale a livello enterprise di Oracle, i robusti protocolli di sicurezza e le avanzate capacità di integrazione.
L'analisi dell'IDC MarketScape ha elogiato in particolare il sistema Simphony POS di Oracle per la sua architettura MACH, che collega efficacemente le operazioni online e fisiche. Le caratteristiche principali del sistema includono capacità migliorate di acquisizione membri delle fedeltà, strumenti back-office specifici per il settore per la gestione dell'inventario e della forza lavoro, e un'elaborazione dei pagamenti semplificata.
Le soluzioni per ristoranti di Oracle beneficiano dell'ampia esperienza tecnologica dell'azienda, delle significative investimenti in R&D e di un'infrastruttura di sicurezza completa. Il riconoscimento sottolinea l'impegno di Oracle nel fornire opzioni POS configurabili che consentono ai marchi aziendali di espandersi e aumentare i ricavi.
Oracle ha sido reconocida como 'Líder' en el IDC MarketScape Worldwide 2024 Vendor Assessment en los sectores de software de punto de venta (POS) para restaurantes de servicio rápido/casual y de servicio completo. La evaluación destacó la perspectiva global a nivel empresarial de Oracle, sus robustos protocolos de seguridad y sus avanzadas capacidades de integración.
La evaluación de IDC MarketScape elogió específicamente el sistema Simphony POS de Oracle por su arquitectura MACH, que conecta eficazmente las operaciones en línea y físicas. Las características clave del sistema incluyen capacidades mejoradas de adquisición de miembros de lealtad, herramientas de back-office específicas para la industria para la gestión de inventarios y mano de obra, y un procesamiento de pagos simplificado.
Las soluciones de Oracle para restaurantes se benefician de la amplia experiencia tecnológica de la empresa, de significativas inversiones en I+D y de una infraestructura de seguridad integral. El reconocimiento enfatiza el enfoque de Oracle en proporcionar opciones de POS configurables que permiten a las marcas empresariales escalar y aumentar sus ingresos.
오라클은 IDC MarketScape Worldwide 2024 Vendor Assessment에서 패스트푸드/패스트캐주얼과 풀서비스 레스토랑 POS(판매 시점) 소프트웨어 부문 모두에서 '리더'로 인정받았습니다. 이 평가에서는 오라클의 기업 수준의 글로벌 관점, 강력한 보안 프로토콜, 고급 통합 기능이 강조되었습니다.
IDC MarketScape 평가는 특히 오라클의 Simphony POS 시스템의 MACH 아키텍처를 높이 평가하였으며, 이는 온라인과 물리적 운영을 효과적으로 연결합니다. 이 시스템의 주요 기능에는 강화된 충성도 회원 획득 기능, 재고 및 인력 관리를 위한 산업 특화 백오피스 도구, 간소화된 결제 처리 등이 포함됩니다.
오라클의 레스토랑 솔루션은 회사의 폭넓은 기술 전문 지식, 상당한 R&D 투자 및 포괄적인 보안 인프라로 혜택을 보고 있습니다. 이 인정은 기업 브랜드가 확장하고 수익을 증가시킬 수 있도록 하는 구성 가능한 POS 옵션 제공에 대한 오라클의 초점을 강조합니다.
Oracle a été reconnu comme 'Leader' dans l'IDC MarketScape Worldwide 2024 Vendor Assessment pour les secteurs du logiciel de point de vente (POS) pour restaurants Quick Service/Fast-Casual et Full-Service. L'évaluation a mis en avant la perspective mondiale de niveau entreprise d'Oracle, ses protocoles de sécurité robustes et ses capacités d'intégration avancées.
L'évaluation de l'IDC MarketScape a spécifiquement loué le système Simphony POS d'Oracle pour son architecture MACH, qui relie efficacement les opérations en ligne et physiques. Les caractéristiques clés du système comprennent des capacités améliorées d'acquisition de membres de fidélité, des outils de back-office spécifiques à l'industrie pour la gestion des stocks et du personnel, ainsi qu'un traitement des paiements simplifié.
Les solutions de restaurant d'Oracle bénéficient de l'expertise technologique plus large de l'entreprise, d'importants investissements en R&D et d'une infrastructure de sécurité complète. La reconnaissance souligne l'engagement d'Oracle à fournir des options de POS configurables permettant aux marques d'entreprise de se développer et d'augmenter leurs revenus.
Oracle wurde im IDC MarketScape Worldwide 2024 Vendor Assessment als 'Leader' in den Bereichen Software für Kassensysteme (POS) für Quick Service/Fast-Casual und Full-Service Restaurants anerkannt. Die Bewertung hob die globale Unternehmensperspektive von Oracle, robuste Sicherheitsprotokolle und fortschrittliche Integrationsfähigkeiten hervor.
Die IDC MarketScape-Bewertung lobte insbesondere das Simphony POS-System von Oracle für seine MACH-Architektur, die Online- und physische Abläufe effektiv miteinander verbindet. Zu den wichtigsten Funktionen des Systems gehören verbesserte Möglichkeiten zur Akquisition von Treuemitgliedern, branchenspezifische Back-Office-Tools für die Bestands- und Personalverwaltung sowie vereinfachte Zahlungsabwicklung.
Die Restaurantlösungen von Oracle profitieren von der breiteren technologischen Expertise des Unternehmens, erheblichen F&E-Investitionen und einer umfassenden Sicherheitsinfrastruktur. Die Anerkennung betont Oracles Fokus auf die Bereitstellung konfigurierbarer POS-Optionen, die Unternehmensmarken ermöglichen, zu wachsen und den Umsatz zu steigern.
- Named Leader in IDC MarketScape's 2024 assessment for both restaurant POS software categories
- Recognition for robust security protocols and enterprise-level capabilities
- Strong integration capabilities enabling composable architecture for brands
- Benefits from significant R&D investments and broader Oracle ecosystem
- None.
The IDC MarketScape for POS in the Full-Service Restaurant highlighted that, "Oracle has an unrivaled security posture. With the heft of the broader Oracle ecosystem, Simphony benefits from the same robust security protocols and rigorous testing, offering great value and comfort to restaurant operators."
The IDC MarketScapes evaluated the capabilities of different point-of-sale software vendors, how they are addressing their restaurant clients' omnichannel sales needs, and their strategies and commitment to resolving those requirements over the next three to five years.
"We believe being recognized as a Leader in the IDC MarketScape reports for both quick-service/fast casual and full-service restaurants highlights our focus on offering highly configurable point-of-service options that empower enterprise brands to grow at scale and drive revenue," said Alex Alt, executive vice president and general manager, Oracle Consumer Industries. "We are focused on ensuring our clients have both the technology strategy and tools needed to optimize daily operations and continuously innovate."
IDC MarketScape for POS in Quick Service/Fast-Casual added that, "In addition to its robust features and offerings for the QSR space as a restaurant ecosystem, Oracle's super-power may be credited to its continued focus on integrations to allow a composable architecture for brands."
The IDC MarketScape for POS in the Full-Service Restaurant also added the strength that "As full-service restaurants continue to mature as digital businesses, Oracle Simphony's MACH architecture is well-positioned to bridge the gap between full-service online and physical personas to help drive revenue and efficient workflows."
Oracle Restaurant benefits from the broader organizations extensive technology and architecture expertise and innovations. This includes significant R&D investments, offerings and services, as well as security.
"Oracle continues to adapt Simphony to address the pressing issues full-service restaurants face to drive business and efficiencies," said Dorothy Creamer, senior research analyst for IDC. "The Simphony POS product's key elements include enhancing loyalty member acquisition at the point of service (e.g., tableside) to drive customer lifetime value and increase repeat visits and enabling industry-specific back-office tooling from Oracle for inventory and workforce management. Simphony can also simplify payment processing and data visibility across systems. Oracle's hardware and mobile form factor solutions address full-service restaurants' need for consumer-grade mobility products to enhance guest and staff experiences."
Download an excerpt copy of the IDC MarketScape Point-of-Sale Quick Service/Fast-Casual and Full-Service Restaurant reports for more information. Learn how Oracle Restaurants customers such as Torchy's Tacos, Nordic Service Partners, Oak View Group, and Waffle House, are redefining the dining experience by using Simphony to improve customer satisfaction and safety.
1. IDC, WW Point-of-Sale Software in the Quick Service/Fast-Casual Restaurant Sector 2024 Vendor Assessment, Doc #US49096423, December 2024 |
2. IDC, WW Point-Of-Sale Software in the Full-Service Restaurant Sector 2024-2025 Vendor Assessment, Doc #US50608323, December 2024 |
About IDC MarketScape:
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market.
The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors
About Oracle Restaurants
Oracle helps ambitious food and beverage providers transact in new ways, place their guests at the center of every business decision and deliver great guest experiences. With Oracle Simphony Cloud, an open and extensible digital transaction platform for unified restaurant commerce, thousands of operators around the world inform and automate their operations and deliver personalized staff and guest experiences. Learn more at Oracle Restaurants.
About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.
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