Kaiser Permanente Transforms HR with Oracle Cloud

Rhea-AI Summary

Kaiser Permanente has partnered with Oracle to enhance its HR operations by implementing Oracle Fusion Cloud Human Capital Management (HCM). This initiative aims to streamline complex HR processes and improve employee experiences amid ongoing workforce challenges. With over 12.4 million members and 39 hospitals, Kaiser Permanente is modernizing its business processes, replacing outdated systems with a scalable cloud platform. This transition is part of a broader strategy to improve operational efficiency and manage talent effectively during the pandemic.

Positive

• Implementation of Oracle Cloud HCM to streamline HR processes and enhance employee experiences.
• Modernization of business processes to replace multiple aging applications with a single scalable platform.
• Partnership with Oracle to improve analytics and member insights through additional cloud services.

Negative

• None.

AUSTIN, Texas, April 29, 2021 /PRNewswire/ -- Kaiser Permanente partnered with Oracle to modernize its business processes with Oracle Fusion Cloud Human Capital Management (HCM) to deliver intuitive employee experiences, simplify complex HR processes, and meet the health and safety needs of its workforce.

Kaiser Permanente is one of the largest not-for-profit healthcare providers in the US with 39 hospitals, more than 700 medical offices, and 12.4 million members. Committed to providing excellent experiences to both patients and employees, Kaiser Permanente wanted to improve its ability to deliver personalized, digital experiences for its workforce.  Kaiser Permanente rolled out Oracle Cloud HCM across its organization and was able to streamline crucial HCM systems while facing the significant business and talent management challenges that come with managing teams of essential workers during a global pandemic.   

"The healthcare industry has been subjected to significant disruption requiring a flexible approach to both business operations and workforce management," said Chris Leone, senior vice president of development, Oracle Cloud HCM. "With Oracle Cloud HCM, Kaiser Permanente can enhance the employee experience by providing quick and easy access to helpful HR resources and information, managing complex work schedules, providing payroll, helping to increase productivity in recruiting, establishing new ways of learning, and improving decision-making with end-to-end talent management.  Having a cloud-based HCM system improves access to key resources for these essential workers and will help Kaiser Permanente quickly address future workforce challenges as they arise."

"The use of Oracle Cloud HCM is a key step in our strategy to simplify and modernize our technology. It enables us to replace multiple aging applications with a single, scalable enterprise-wide platform; a significant step in our journey toward innovative, cloud-based solutions. We look forward to realizing many benefits from this step in the months and years to come," said Diane Comer, Kaiser Permanente's chief information and technology officer.  

Kaiser Permanente is working with Oracle to modernize multiple business processes across its organization. Kaiser Permanente has also selected additional Oracle Cloud Services to modernize its electronic medical records data warehouse and disaster recovery preparation and to improve analytics and member insights.

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SOURCE Oracle

FAQ

What new technology has Kaiser Permanente implemented with Oracle?

Kaiser Permanente has implemented Oracle Fusion Cloud Human Capital Management (HCM) to modernize its HR operations.

How many members does Kaiser Permanente serve?

Kaiser Permanente serves over 12.4 million members across the United States.

What are the goals of Kaiser Permanente's partnership with Oracle?

The partnership aims to streamline HR processes, enhance employee experiences, and modernize multiple business operations.

What challenges is Kaiser Permanente addressing with Oracle Cloud HCM?

Kaiser Permanente is addressing complex HR challenges and workforce management needs arising from the global pandemic.

What additional services is Kaiser Permanente using from Oracle?

Kaiser Permanente is using additional Oracle Cloud Services to modernize its electronic medical records data warehouse and improve disaster recovery preparation.