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ON24 and Outreach Partner to Help Sales Teams Increase Customer Conversion

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ON24 (NYSE: ONTF) announced the upcoming integration of ON24 Intelligence with Outreach, enhancing the sales engagement experience for joint customers. This integration will provide real-time access to ON24 prospect engagement data within the Outreach platform, enabling revenue teams to create connected workflows that track engagement during marketing and sales activities. With AI-powered analytics and seamless data flow, sales teams can personalize interactions and optimize customer engagements effectively.

Positive
  • Integration with Outreach enhances sales engagement capabilities.
  • Real-time access to prospect engagement data improves workflow efficiency.
  • AI-powered analytics provide valuable insights for personalized customer interactions.
Negative
  • None.

ON24 (NYSE: ONTF) today announced it will integrate ON24 Intelligence with Outreach, a leading sales engagement platform. The planned integration will allow joint customers to access ON24 prospect engagement data directly within the Outreach platform. Now customers will be able to create connected workflows that allow revenue teams to track prospect engagement across marketing and sales activities to drive personalized interactions and accelerate their customer pipeline.

ON24 Intelligence tracks, measures, and understands audience engagement and buying signals during ON24 digital experiences, using advanced AI to give companies a complete, 360-degree view of their prospects and prioritize sales leads. The Outreach sales engagement platform helps companies increase productivity and drive smarter, more insightful engagement with their customers.

Together, first-person customer and prospect profiles, content consumption, and engagement data – from CTA clicks and survey responses to questions asked – from ON24 webinars, virtual conferences, and multimedia content hubs will seamlessly flow into Outreach. Information will be updated and available in near real-time in Outreach as live and on-demand ON24 digital experiences occur.

With AI-powered analytics from ON24 Intelligence combined with sales insights and AI-driven sales engagement enabled by Outreach, joint customers will have a detailed history of engagement to drive the next best action with prospects and customers, from sending an email with personalized content to scheduling a sales call or demo. Once the integration is live, marketing and sales will be able to deliver the right sequence of interactions at the right time in the right channel.

“ON24 digital experiences create rich engagement data and intelligence that sales teams can use to maximize business outcomes,” said Manny Medina, co-founder and CEO of Outreach. “Across our ecosystem of partners, we’re focused on delivering deep audience insights to a rep’s daily workflow and keeping sales informed at every step of the customer journey. Integration with ON24 is a great fit, allowing us to bring context from a buyer’s digital experiences into the seller’s engagement.”

“Outreach is a powerful sales engagement platform that guides salespeople to take the right actions with customers and prospects,” said Sharat Sharan, founder and CEO of ON24. “With a seamless and detailed data handoff between marketing and sales, organizations can personalize customer engagement and deliver the most impactful experiences to convert prospects into buyers.”

Integration of ON24 Intelligence with the Outreach sales engagement platform is planned for public availability later this year through Outreach Galaxy, an app marketplace for the modern sales team, and ON24 Connect, a portfolio of flexible APIs and third-party integrations with leading marketing and sales applications. ON24 customers who would like to be early adopters can contact their ON24 account team.

In other news, ON24 recently announced it will integrate ON24 Webcast Elite content and audience engagement data with { "@context": "https://schema.org", "@type": "FAQPage", "name": "ON24 and Outreach Partner to Help Sales Teams Increase Customer Conversion FAQs", "mainEntity": [ { "@type": "Question", "name": "What is the significance of ON24's integration with Outreach?", "acceptedAnswer": { "@type": "Answer", "text": "The integration will enable sales teams to access ON24 prospect engagement data in real-time, facilitating improved sales workflows and personalized interactions." } }, { "@type": "Question", "name": "When will the ON24 and Outreach integration be available?", "acceptedAnswer": { "@type": "Answer", "text": "The integration is planned for public availability later this year." } }, { "@type": "Question", "name": "What benefits does ON24 Intelligence offer to sales teams?", "acceptedAnswer": { "@type": "Answer", "text": "ON24 Intelligence tracks audience engagement and provides a 360-degree view of prospects, which helps prioritize leads and optimize sales strategies." } }, { "@type": "Question", "name": "How does AI enhance the integration between ON24 and Outreach?", "acceptedAnswer": { "@type": "Answer", "text": "AI analytics from ON24 enhance sales insights and engagement, allowing sales teams to take data-driven actions based on real-time engagement history." } }, { "@type": "Question", "name": "What features will joint customers gain from the ON24 and Outreach integration?", "acceptedAnswer": { "@type": "Answer", "text": "Joint customers will gain access to detailed engagement histories, enabling them to personalize interactions and optimize the customer pipeline." } } ] }

FAQ

What is the significance of ON24's integration with Outreach?

The integration will enable sales teams to access ON24 prospect engagement data in real-time, facilitating improved sales workflows and personalized interactions.

When will the ON24 and Outreach integration be available?

The integration is planned for public availability later this year.

What benefits does ON24 Intelligence offer to sales teams?

ON24 Intelligence tracks audience engagement and provides a 360-degree view of prospects, which helps prioritize leads and optimize sales strategies.

How does AI enhance the integration between ON24 and Outreach?

AI analytics from ON24 enhance sales insights and engagement, allowing sales teams to take data-driven actions based on real-time engagement history.

What features will joint customers gain from the ON24 and Outreach integration?

Joint customers will gain access to detailed engagement histories, enabling them to personalize interactions and optimize the customer pipeline.

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