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Office Depot and OfficeMax Stores Launch ‘20 Minute Pickup Promise’ in Time for the Holiday Season

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Office Depot has announced the launch of its '20 Minute Pickup Promise,' allowing customers nationwide to receive online and mobile orders in-store or curbside within 20 minutes. The service is designed to enhance convenience, particularly during the holiday season, with a guarantee that customers will receive $20 off their next purchase if their order isn't ready in time. This initiative aims to support small businesses and individuals by providing swift access to office supplies and technology through its extensive network of approximately 1,100 locations.

Positive
  • Launch of '20 Minute Pickup Promise' service enhances customer convenience.
  • Customers receive $20 off next purchase if order isn't ready in 20 minutes.
  • Service coincides with the holiday season, potentially increasing foot traffic and sales.
Negative
  • None.

Stores Nationwide Now Providing An Industry-Leading In-Store and Curbside Pickup Service for Online and Mobile Orders in 20 Minutes or Get $20 off Your Next Qualifying Purchase

BOCA RATON, Fla.--(BUSINESS WIRE)-- Office Depot, a wholly owned subsidiary of The ODP Corporation (NASDAQ:ODP), a leading provider of business services, products and digital workplace technology solutions through an integrated B2B distribution platform with an online presence and approximately 1,100 stores, today announced the launch of its “20 Minute Pickup Promise,” an industry leading in-store and curbside pickup service and guarantee available now at Office Depot and OfficeMax stores nationwide.

Just in time for the holiday season, customers can now take advantage of this free and convenient service by simply placing a qualifying order online at officedepot.com or via the Office Depot mobile app and selecting “In-Store or Curbside Pickup” at checkout at least one hour before the store’s closing time. For in-store and curbside pickup orders not ready in 20 minutes, customers will receive an email, within 48 hours of placing their order, with a coupon for $20 off their next qualifying purchase1. Visit officedepot.com/pickup for complete details.

“We know our customers value convenience and friendly, helpful service, especially during the holiday season, which is a stressful time of the year for many,” said Kevin Moffitt, executive vice president and chief retail officer for Office Depot. “Whether purchasing items to prepare your small business for the holiday rush, upgrading a home office, or thanking a favorite teacher with a holiday gift, our store pickup program is an industry-leading promise to customers to get them what they need in 20 minutes or less.”

Office Depot offers small business owners, home office professionals, and teachers and students a one-stop solution for all of their business and learning needs. From office supplies, technology, cleaning and breakroom products to furniture, printing solutions and more, Office Depot is committed to help keep business and school going. In addition to the in-store and curbside pickup, Office Depot offers a variety of additional fast and convenient shopping and fulfillment services, including:

  • Same-Day Delivery: Qualifying orders are available for same-day delivery! Simply place an order, choose a delivery window that’s convenient for you, and the products will be delivered to your door in as little as one hour.
  • Free Next-Business Day Delivery: Spend $45 or more on qualifying orders and get free next business-day delivery.
  • Same-Day Printing Services: Select print & copy services are available for same-day pickup if same-day is requested and the order is placed before 2:00 PM.

For added convenience and opportunities to save at Office Depot and OfficeMax stores and online at officedepot.com, sign up to become an Office Depot® OfficeMax® Rewards member today. Visit officedepot.com/storelocator for current store hours and curbside availability.

About Office Depot

Office Depot, LLC is a wholly owned subsidiary of The ODP Corporation (NASDAQ:ODP), a leading provider of business services and supplies, products and digital workplace technology solutions to small, medium and enterprise businesses, through an integrated business-to-business (B2B) distribution platform, which includes world-class supply chain and distribution operations, dedicated sales professionals and technicians, online presence, and approximately 1,100 stores. Through its banner brands Office Depot® and OfficeMax®, as well as others, the company offers its customers the tools and resources they need to focus on their passion of starting, growing and running their business. For more information, visit news.theodpcorp.com and follow @officedepot on Facebook, Twitter and Instagram.

ODP and Office Depot are trademarks of The Office Club, Inc. OfficeMax is a trademark of OMX, Inc. CompuCom is a trademark of CompuCom Systems, Inc. Grand&Toy is a trademark of Grand & Toy, LLC in Canada. ©2021 Office Depot, LLC. All rights reserved. Any other product or company names mentioned herein are the trademarks of their respective owners.

Danny Jovic

Office Depot

Danny.Jovic@officedepot.com

Shera Bishop

Office Depot

Shera.Bishop@officedepot.com

Source: Office Depot, LLC

FAQ

What is the '20 Minute Pickup Promise' by ODP?

The '20 Minute Pickup Promise' is a new service from Office Depot, allowing customers to receive their online and mobile orders in-store or curbside within 20 minutes.

How can I benefit from the '20 Minute Pickup Promise' at ODP?

Customers can benefit by placing a qualifying order online or through the Office Depot mobile app, and if their order is not ready in 20 minutes, they will receive $20 off their next purchase.

When is the '20 Minute Pickup Promise' available?

The '20 Minute Pickup Promise' is available now at Office Depot and OfficeMax stores nationwide, particularly useful during the holiday season.

Is the pickup service free at ODP?

Yes, the in-store and curbside pickup service is free for qualifying orders placed online at Office Depot.

What other services does ODP offer alongside the '20 Minute Pickup Promise'?

Along with the '20 Minute Pickup Promise,' ODP offers services like same-day delivery, free next-business-day delivery on orders over $45, and same-day printing services.

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