ServiceNow Named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools
ServiceNow (NYSE: NOW) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools, marking its third consecutive year of this achievement. This recognition highlights ServiceNow's strength in providing a unified platform for both traditional project portfolio management and agile portfolios. The IT Business Management (ITBM) suite, built on the Now Platform, enables organizations to enhance agility, manage investments effectively, and deliver better business outcomes.
- Achieved recognition as a Leader in the Gartner Magic Quadrant for the third consecutive year.
- Provides a single platform for traditional and agile project management, enhancing operational efficiency.
- Key features include real-time visibility into investments and adaptable planning for uncertainty.
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ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning (EAP) Tools. This is the third consecutive year that ServiceNow was recognized for its IT Business Management (ITBM) product suite and first time positioned as a Leader.
Built on the Now Platform, ServiceNow ITBM delivers enterprise agility for better business outcomes, allowing customers to generate greater value from initiatives and enabling faster change across the enterprise. ServiceNow is the leading vendor to support both traditional project portfolio management and agile portfolio on a single platform, with a single data model. Enabling ServiceNow’s planning functionality across agile teams and tasks, including DevOps, allows organizations to monitor the impact of proposed investment decisions, while also clearly visualizing and communicating cross-functional plans.
“Gartner’s recognition of ServiceNow as a Magic Quadrant Leader in the enterprise agile planning tools domain is a great achievement for us,” said Yoav Boaz, senior director, product management, ITBM at ServiceNow. “ServiceNow is the only vendor to support both traditional project portfolio management and agile portfolios on a single platform. We believe we are ideally positioned to accelerate customers’ digital and agile transformation initiatives, and we are excited to continue this momentum and expand our industry leadership in IT business management.”
According to Gartner, “Enterprise agile is a steadily growing mainstream practice. Organizations adopting enterprise agile development are challenged to coordinate the work of multiple agile teams and adapt their governance and leadership processes to support agile methodologies. EAP tools help with this by providing increased visibility into the delivery of work.” 1
With Gartner’s recognition of ServiceNow’s ITBM portfolio, ServiceNow believes this validates its go-to-market approach for agile solutions in IT business management and confirms its strategy is on target.
Key features of ServiceNow ITBM include:
- Manage outcomes to create value: Gaining visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.
- Adapt planning for uncertainty: Connecting investment plans to work plans of action for greater agility. Gaining visibility into product and project outcomes, assessing related top-level investments, and adapting to adjust on an ongoing basis.
- Scale work to deliver value faster: Managing strategic and operational work in one place and reducing bottlenecks to get to market faster. Increasing agility by optimizing and reallocating resources as priorities shift.
For more information on ServiceNow’s ITBM portfolio, visit: https://www.servicenow.com/products/business-management.html.
Additional Information
- The 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools is available here: https://www.servicenow.com/lpayr/itbm-mq-enterprise-agile-planning-tools.html
1 Gartner, Inc., “Magic Quadrant for Enterprise Agile Planning Tools,” Bill Blosen, Mike West, Deacon D.K Wan, Akis Sklavounakis, Keith Mann, Wan Fui Chan, Hassan Ennaciri, April 20, 2021.
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About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.
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