ServiceNow Named a Leader in Low Code Development Platforms for Professional Developers by Independent Research Firm

Rhea-AI Summary

ServiceNow (NYSE: NOW) has been recognized as a Leader in the Forrester Wave™ for Low Code Development Platforms for Professional Developers, Q2 2021, attributed to its investment in low-code innovation. The platform aids in reducing integration complexity and enhances app delivery capabilities. Notably, its App Engine Studio promotes rapid app development without requiring extensive coding skills. The recent acquisition of Intellibot further strengthens its AI and automation offerings. ServiceNow's commitment to low-code technology positions it favorably for future growth.

Positive

• ServiceNow recognized as a Leader in Forrester Wave for Low Code Development Platforms.
• Investment in low-code innovations has strengthened the company's product offerings.
• App Engine Studio allows faster app development, enhancing productivity across skill levels.
• Acquisition of Intellibot expands capabilities in AI, machine learning, and automation.

Negative

• None.

ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the Forrester Wave™: Low Code Development Platforms for Professional Developers, Q2 2021. ServiceNow attributes this recognition to its latest low-code innovations and capabilities.

According to this evaluation, “ServiceNow has grown to a low-code platform of the first rank. Known for its IT service management solutions, ServiceNow has invested heavily in its low-code tooling and 'workflow platform' messaging. It brings a strong route-to-market through its installed base and popularity among IT developers.”

Forrester Research predicts that by the end of 2021, 75 percent of development shops will use low code platforms.¹ ServiceNow Creator Workflows solutions allow users to create intuitive experiences and enables cross-enterprise, low-code app delivery to quickly and safely scale with connected digital workflows. Solutions include:

• App Engine: empowering developers and builders of all skill levels to create low-code workflow apps fast
• IntegrationHub: reducing integration costs and complexities for faster connectivity across any system

“ServiceNow recognizes that low-code capabilities are an increasingly vital part of digital transformation initiatives, as it democratizes the app building experience. Developers of all skill levels, from low to pro coders, can now roll out new digital initiatives fast, with scale, and with greater value delivered,” said Marcus Torres, GM of IntegrationHub and VP of Platform Product, ServiceNow. “With low-code going mainstream, organizations have matured in their thinking and approach, and ServiceNow is committed to advancing our low-code capabilities as part of our core platform innovation.”

Furthering its investment in low-code technology, ServiceNow brought to market a new tool, App Engine Studio, in its recently launched Now Platform Quebec release. With App Engine Studio, software development complexity is reduced so citizen developers can build new apps fast without professional software development training or knowledge. The solution offers a guided development environment with convenient pre-built templates where pro developers can collaborate with citizen developers in a shared environment.

And for existing ServiceNow developers, App Engine Studio further improves their development productivity with a powerful intuitive low-code studio that seamlessly augments their current app development tooling and lifecycle, end-to-end.

Additionally, earlier this year, ServiceNow acquired Intellibot, a robotic process automation (RPA) company, which extends ServiceNow’s existing AI and ML, integrations, low‑code development, process mining, process automation, NLX, chatbot, and virtual agent capabilities.

Looking forward, ServiceNow believes it is uniquely positioned to help customers deliver on the use cases that will shape the future of work, using low-code innovation that meets the standards of speed, experiences users love, and scalability without sprawl.

For more information on ServiceNow’s Creator Workflows solutions, visit: https://www.servicenow.com/workflows/creator-workflows.html

A complimentary copy of the report is available here.

¹ Forrester, Predictions 2021: Software Development, October 30, 2020

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.

© 2021 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

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FAQ

What did ServiceNow announce in May 2021 regarding low-code platforms?

ServiceNow was named a Leader in the Forrester Wave™ for Low Code Development Platforms for Professional Developers, Q2 2021, highlighting its advancements in low-code technology.

How does ServiceNow's App Engine Studio improve app development?

App Engine Studio reduces complexity, enabling users to create apps quickly without extensive coding knowledge, enhancing productivity for developers of all skill levels.

What is the significance of ServiceNow's acquisition of Intellibot?

The acquisition of Intellibot enhances ServiceNow's capabilities in AI, machine learning, and robotic process automation, further supporting its low-code development initiatives.

What market trends are influencing ServiceNow's low-code strategy?

Forrester predicts that by the end of 2021, 75% of development shops will utilize low-code platforms, validating ServiceNow's strategic focus on low-code solutions.