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ServiceNow, Inc. (symbol: NOW) is an American software company headquartered in Santa Clara, California. It specializes in developing a cloud computing platform designed to help companies manage digital workflows across enterprise operations. By offering a comprehensive suite of software solutions, ServiceNow enables organizations to streamline and automate various business processes through a Software as a Service (SaaS) delivery model.
Originally focusing on IT Service Management (ITSM), ServiceNow has significantly expanded its capabilities. The company's platform now addresses various functions beyond IT, including customer service, HR service delivery, and security operations. This diversification allows enterprises to optimize multiple aspects of their operations through a single, integrated platform.
ServiceNow's recent achievements include partnerships with global enterprises to enhance their digital transformation journeys. The company's application development platform further enables businesses to create custom applications tailored to their specific needs. Financially, ServiceNow has shown robust performance, consistently delivering strong revenue growth and expanding its customer base worldwide.
Overall, ServiceNow continues to be a pivotal player in the enterprise software market, driving innovation and efficiency through its cutting-edge digital workflow solutions.
ServiceNow (NYSE: NOW) announced that President and CEO Bill McDermott will present at the Morgan Stanley Technology, Media and Telecom Conference on March 2 at 3:45 p.m. PT. The presentation will be available via live webcast, accessible here. Archived webcasts will be available for 30 days on the investor relations section of the ServiceNow website.
ServiceNow (NYSE: NOW) announced participation in two investor conferences. Bill McDermott, President and CEO, will present at the Goldman Sachs Technology and Internet Conference on February 10 at 2:20 p.m. PT. Lisa Banks, Senior Vice President of Strategic Finance, will also present at the JMP Securities Technology Conference on March 1 at 11:30 a.m. PT. Both presentations will be available via live webcasts, accessible on ServiceNow's investor relations page and archived for 30 days.
ServiceNow (NYSE: NOW) reported strong financial results for Q4 2020, with subscription revenues reaching $1,184 million, up 32% year-over-year. The quarter saw 89 transactions exceeding $1 million in net new annual contract value. Total customers with contracts over $1 million rose by 23%, totaling 1,093.
For the full year, subscription revenues reached $4,286 million, a 32% increase. The company ended the year with nearly $9 billion in remaining performance obligations, aiming to become a $10 billion revenue company.
ServiceNow (NYSE: NOW) announced that NHS Scotland is utilizing its Now Platform to streamline COVID-19 vaccine distribution. The new vaccine management system was launched on January 20, achieving 220,000 appointment bookings within the first 12 hours. Aiming to vaccinate 5.5 million citizens in three months, the system was developed in just six weeks, allowing citizens to schedule their vaccinations through a Citizen Portal. This partnership marks a critical phase in responding to the pandemic, with ServiceNow providing essential tools for various COVID-19 response efforts.
ServiceNow (NYSE: NOW) announced new workflow solutions aimed at accelerating vaccination efforts for organizations worldwide. These solutions tackle the logistical challenges of vaccine management, enabling faster immunization processes. Notable collaborations include the North Carolina Department of Health and NHS Scotland, both leveraging ServiceNow's Vaccine Administration Management. This platform facilitates appointment scheduling, inventory management, and communication between patients and providers. ServiceNow's innovations support government vaccination goals, with further solutions expected to roll out shortly.
ServiceNow (NYSE: NOW) is set to announce its financial results for Q4 and the full year 2020 on January 27, 2021, after market close. A conference call will occur at 2 p.m. PT, providing insights into the company's performance. Interested parties can join via phone or webcast. An audio replay will be available two hours post-call for 30 days. ServiceNow's cloud-based platform enhances workplace productivity and employee experience. For more information, visit www.servicenow.com.
ServiceNow (NYSE: NOW) announced participation in two investor conferences. Chief Customer and Partner Officer, Lara Caimi, will present at the UBS Global TMT Virtual Conference on December 7 at 12:45 p.m. PT. Chief Financial Officer, Gina Mastantuono, will speak at the Barclays Global Technology, Media and Telecommunications Conference on December 9 at 11:30 a.m. PT. Both webcasts can be accessed live and will be available for 30 days on the ServiceNow investor relations website.
ServiceNow (NYSE: NOW) has appointed John Ball, an enterprise software expert, to lead its Customer Workflow business unit. With over 25 years of experience, including his role at Salesforce's Einstein AI platform, Ball will oversee the strategic direction of customer and field service management solutions. ServiceNow aims to enhance customer experiences and drive loyalty, with over 1,000 customers using its CSM solution, including Vodafone, which reported a 25-point customer satisfaction increase. Ball's leadership is expected to position ServiceNow to capitalize on opportunities in the customer service market.
ServiceNow (NYSE: NOW) has signed an agreement to acquire Element AI, a prominent AI company, to bolster its intelligent workflow platform. This acquisition will enhance ServiceNow's capabilities in AI, harnessing Element AI's expertise in text, chat, images, and search. ServiceNow plans to establish an AI Innovation Hub in Canada to further accelerate AI innovation. This move underscores ServiceNow's commitment to leveraging AI technology to transform business operations, enabling smarter workflows and improved productivity.
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