SERVICENOW, INC. - NOW STOCK NEWS

ServiceNow (NYSE: NOW) announced key updates to its Field Service Management solution at Knowledge 2021. These innovations aim to enhance customer experiences and manage the complexities of field service, particularly in a post-COVID-19 environment. The global market for field service management software, currently valued at $3 billion, is expected to double by 2027. Key advancements include Dispatcher Workspace, Dynamic Scheduling, and augmented reality integrations with Xerox. These improvements will help organizations improve efficiency, safety, and service delivery.

ServiceNow (NYSE: NOW) launches Knowledge 2021, a digital experience for over 40,000 participants, from May 11-20, with 260+ sessions led by customers like PepsiCo and Under Armour. CEO Bill McDermott emphasized ServiceNow's role in digital transformation and workflow efficiency. New innovations announced include solutions for manufacturing, healthcare, and enhancing vaccination distribution. The company also reported a 45% increase in Safe Workplace usage. Knowledge 21 features keynotes and Q&A sessions addressing digital transformation and future workflows.

ServiceNow (NYSE: NOW) has agreed to acquire Lightstep, a leader in observability solutions, enhancing its position in digital workflows. This acquisition aims to improve application performance monitoring across enterprises, helping DevOps teams optimize software delivery. By integrating Lightstep's capabilities, ServiceNow anticipates transforming how software solutions are provided, facilitating faster innovation and operational insights. The deal, expected to close in Q2 2021, will leverage Lightstep's technology to strengthen the Now Platform, although financial details remain undisclosed.

ServiceNow (NYSE: NOW) reported strong Q1 2021 results with subscription revenues of $1,293 million, reflecting a 30% year-over-year increase. The current remaining performance obligations (cRPO) reached $4.4 billion, up 33% year-over-year. Total customers with contracts exceeding $1 million annually grew by 23%.

ServiceNow launched new features, including the Creator Workflow and Vaccine Administration Management. The company aims to achieve $10 billion in revenue, driven by innovation and strong customer demand.

ServiceNow (NYSE: NOW) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools, marking its third consecutive year of this achievement. This recognition highlights ServiceNow's strength in providing a unified platform for both traditional project portfolio management and agile portfolios. The IT Business Management (ITBM) suite, built on the Now Platform, enables organizations to enhance agility, manage investments effectively, and deliver better business outcomes.

ServiceNow (NYSE: NOW) will announce its financial results for Q1 2021 on April 28, 2021, post-market close. A conference call to discuss these results will begin at 2 p.m. Pacific Time (21:00 GMT) on the same day. Interested participants can join via telephone or through a live webcast available on the company's website. An audio replay will be accessible for 30 days after the call. ServiceNow provides cloud-based solutions aimed at enhancing productivity and employee experiences in the workplace.

ServiceNow (NYSE: NOW) and Qualtrics (NASDAQ: XM) have entered into a strategic partnership to enhance employee experiences and customer service. This collaboration integrates ServiceNow's digital workflows with Qualtrics' experience management technology, enabling businesses to utilize sentiment data for actionable insights. The new solutions, including Experience Management for IT and Experience-led Customer Service, aim to improve service effectiveness and customer satisfaction. Availability begins in the second half of 2021, offering joint customers enhanced tools to drive productivity and loyalty.

ServiceNow (NYSE: NOW) announced its agreement to acquire Intellibot, a robot process automation company based in India. This acquisition aims to enhance ServiceNow's workflow capabilities by automating repetitive tasks, thus driving productivity and streamlining business processes. Intellibot's technology is expected to be integrated into the Now Platform, which will support both modern and legacy systems. Additionally, ServiceNow's commitment to the Indian market includes plans for two new data centers and doubling its workforce in the region over the next three years.

ServiceNow (NYSE: NOW) announced enhancements to its Vaccine Administration Management solution, aimed at addressing the "last-mile" challenges of COVID-19 vaccination for over 20 million people. The updates streamline appointment scheduling and inventory management, enabling organizations to efficiently utilize available vaccines. Notable implementations include Children's Minnesota, which reduced wait times significantly, and the NHS National Services Scotland, booking 220,000 appointments in 12 hours. ServiceNow also supports various public and private organizations to improve vaccination efficiencies.