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ServiceNow, Inc. (symbol: NOW) is an American software company headquartered in Santa Clara, California. It specializes in developing a cloud computing platform designed to help companies manage digital workflows across enterprise operations. By offering a comprehensive suite of software solutions, ServiceNow enables organizations to streamline and automate various business processes through a Software as a Service (SaaS) delivery model.
Originally focusing on IT Service Management (ITSM), ServiceNow has significantly expanded its capabilities. The company's platform now addresses various functions beyond IT, including customer service, HR service delivery, and security operations. This diversification allows enterprises to optimize multiple aspects of their operations through a single, integrated platform.
ServiceNow's recent achievements include partnerships with global enterprises to enhance their digital transformation journeys. The company's application development platform further enables businesses to create custom applications tailored to their specific needs. Financially, ServiceNow has shown robust performance, consistently delivering strong revenue growth and expanding its customer base worldwide.
Overall, ServiceNow continues to be a pivotal player in the enterprise software market, driving innovation and efficiency through its cutting-edge digital workflow solutions.
ServiceNow (NYSE: NOW) has launched Lightstep Incident Response, a platform designed to enhance app development by combining observability and incident resolution. This solution aims to reduce downtime for developers and site reliability engineers (SREs) by streamlining incident management and automating responses. With integrated features that eliminate context switching, Lightstep Incident Response supports collaboration across various tools, enhancing overall digital service reliability. It is available in free and paid versions with a usage-based pricing model.
ServiceNow (NYSE: NOW) is set to participate in two major investor conferences, showcasing its leadership in the tech sector. The Chief Operating Officer, Chirantan “CJ” Desai, will engage in a fireside chat at the JMP Securities 2022 Technology Conference on March 7 at 3:30 pm PT in San Francisco. Additionally, the Chief Financial Officer, Gina Mastantuono, will speak at the Morgan Stanley 2022 Technology, Media & Telecom Conference on March 9 at 3:00 pm PT. Live webcasts will be accessible on their investor relations website.
DISH Network has partnered with ServiceNow to enhance its 5G network operations through improved workflow solutions. This collaboration allows DISH Wireless to standardize its network and service operations, ensuring better deployment and maintenance of its 5G cloud-based network. ServiceNow's platform is expected to provide end-to-end visibility, reduce costs, and streamline communication with customers and field operators. This integration aims to deliver exceptional customer experiences and operational efficiencies in managing DISH’s ambitious network.
ServiceNow (NYSE: NOW) announced significant leadership promotions within its executive team to meet growing global demand. Chirantan Desai has been elevated to Chief Operating Officer, expanding his responsibilities to include industries and solution sales. Kevin Haverty is now Senior Advisor to the CEO, focusing on the public sector. Paul Smith, previously President of EMEA, is promoted to Chief Commercial Officer. These changes aim to enhance ServiceNow's position amidst a digital transformation surge, targeting over $15 billion in revenue and increased customer adoption of its solutions.
ServiceNow reported Q4 2021 subscription revenues of $1,523 million, achieving 29% year-over-year growth and exceeding guidance. Current remaining performance obligations (cRPO) reached $5.7 billion, also up 29% year-over-year. The company closed 135 transactions over $1 million in net new annual contract value, marking a 52% growth rate. Looking ahead, ServiceNow projects subscription revenues of $7,020 - $7,040 million for 2022 with a growth rate of 26%. The U.S. dollar's strength is expected to create a currency headwind of $110 million for 2022 subscription revenues.
Translations.com, a division of TransPerfect, announces the certification of GlobalLink Connect for ServiceNow, enhancing the translation process within the ServiceNow interface. This Now Certified App automates, tracks, and manages translation tasks while reducing costs and time-to-market. Key features include agent chat translation, portal content support, and simplified submissions. This integration supports multiple ServiceNow versions and streamlines the management of multilingual content, aiming to boost global branding efforts for users.
Translations.com, a division of TransPerfect, has launched the certified GlobalLink Connect for ServiceNow, enhancing translation management within ServiceNow's interface. This solution automates the translation process, reducing costs and time-to-market while ensuring high-quality outcomes. Key features include agent chat translation, support for portal content, and simplified submission. Notably, it streamlines operations for users like Koch Industries, improving efficiency significantly. TransPerfect’s President emphasized that this integration aids clients in expanding their global brand presence.
ServiceNow (NYSE: NOW) has appointed Eamon McErlean as vice president and global head of accessibility to advance product accessibility design. This strategic move includes the establishment of the Center of Excellence for Accessibility, aimed at creating inclusive experiences for employees and customers. With over 61 million Americans living with disabilities, the initiative focuses on ensuring that all products are accessible. McErlean previously led digital accessibility at Nike and will report to Jon Sigler, senior vice president of the Platform business unit.
ServiceNow (NYSE: NOW) has launched ServiceNow Impact, a solution aimed at enhancing digital transformation returns for enterprises. The offering combines AI-driven recommendations, expert support, and personalized tools to address the value gap in digital initiatives. Despite over
ServiceNow (NYSE: NOW) will announce its Q4 2021 and full-year financial results on January 26, 2022, after market close. A conference call and live webcast will follow at 2 p.m. PT. Investors can dial in or access the webcast for detailed insights into the company’s performance. Audio replays will be available for 30 days. ServiceNow aims to enhance workplace productivity with its digital workflows, driving better experiences for employees.
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