Lightstep from ServiceNow Delivers Fully Observable Kubernetes Applications With New Unified Query Language

Rhea-AI Summary

ServiceNow (NYSE: NOW) has announced the availability of Lightstep UQL, enhancing observability for Kubernetes applications. This unified query language simplifies data management and improves consistency and maintainability by integrating observability into code. With the observability market projected to reach $9.08 billion by 2025, the tool aims to reduce data fragmentation across platforms. This is part of ServiceNow's strategy following its acquisition of Lightstep and Era Software, furthering unified telemetry across its services.

Positive

• Launch of Lightstep UQL enhances observability in Kubernetes applications.
• Projected growth of the observability market to $9.08 billion by 2025, indicating strong demand.
• Facilitates easier migration of observability tools to a unified platform, improving operational efficiency.
• Acquisition of Era Software complements existing features in Lightstep.

Negative

• None.

Businesses will be able to use observability-as-code to manage Kubernetes applications at scale, allowing for deeper consistency, maintainability, and reproducibility across cloud-native architectures

DETROIT--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced the general availability of Lightstep UQL (Unified Query Language) which will help companies extend visibility across Kubernetes applications. Using shift-left observability directly in code, DevOps teams help ensure Kubernetes applications are ‘born’ fully observable and proactively enforce consistency, maintainability, and reproducibility best practices – as opposed to having SREs build dashboards on the fly.

With IDC forecasting the growth of the observability market to reach $9.08 billion by 2025,¹ finding and extracting the right data becomes even more complex at scale, as existing multi-cloud observability solutions tend to produce fragmented experiences that create more work in the long run for DevOps and SRE teams. With Lightstep UQL, teams can have an easier time migrating their observability from other scattered tools onto a unified Lightstep platform through a single query language, making it possible to query and correlate metrics, logs, and traces on demand across thousands of Kubernetes nodes, servers, or serverless functions.

“Engineers today can leverage observability-as-code for more powerful and flexible insights into the health and performance of their cloud-native applications,” said Ben Sigelman, general manager and co-founder of Lightstep from ServiceNow. “This is especially important when thinking about modern architectures like Kubernetes, which are highly complex and dynamic. Lightstep UQL works to ensure that every Kubernetes application deployed is fully instrumented and observable by default.”

“Because of current limitations within observability tools, many enterprises still observe applications at the application level instead of the infrastructure/microservice level. By instrumenting Kubernetes clusters, distributed applications can have observability baked in from inception instead of being an afterthought,” said Andy Thurai, vice president and principal analyst at Constellation Research. He also said, “Offering observability-as-code can help developers adhere to fully observable standards from the design level, which reduces friction between DevOps and SRE/Ops teams.”

ServiceNow acquired Lightstep, a next generation application monitoring and observability platform, in 2021 to extend the benefits of observability across the enterprise through digital workflows. Earlier this month, ServiceNow announced an agreement to acquire Era Software, an observability and log management innovator, which will complement and augment existing features within Lightstep. Today’s announcement is another step to accelerate ServiceNow’s path toward unified telemetry (logs, metrics, traces).

For more information on Lightstep UQL, visit the Lightstep blog.

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.

© 2022 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

¹ IDC TechBrief: IT Observability for Digital Infrastructure Operations, July 2022, Doc #US49358522

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Media Contact

Courtney Johnson

925.405.2446

press@servicenow.com

Source: ServiceNow

FAQ

What is Lightstep UQL and how does it benefit ServiceNow?

Lightstep UQL is a unified query language that enhances observability in Kubernetes applications, allowing for improved data management, consistency, and maintainability.

How does ServiceNow's new offering impact the observability market?

With the observability market expected to reach $9.08 billion by 2025, ServiceNow's Lightstep UQL aims to address complexities and enhance operational efficiency.

What recent acquisitions has ServiceNow made to strengthen its observability features?

ServiceNow has acquired Lightstep and Era Software to expand its capabilities in application monitoring and observability.

How does Lightstep UQL improve Kubernetes application management?

Lightstep UQL allows DevOps teams to integrate observability into code from the beginning, ensuring applications are fully observable and reducing post-deployment issues.

What challenges does ServiceNow aim to address with its new observability features?

ServiceNow seeks to reduce data fragmentation and improve the overall efficiency of observability tools for DevOps and SRE teams.