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ServiceNow, Inc. (symbol: NOW) is an American software company headquartered in Santa Clara, California. It specializes in developing a cloud computing platform designed to help companies manage digital workflows across enterprise operations. By offering a comprehensive suite of software solutions, ServiceNow enables organizations to streamline and automate various business processes through a Software as a Service (SaaS) delivery model.
Originally focusing on IT Service Management (ITSM), ServiceNow has significantly expanded its capabilities. The company's platform now addresses various functions beyond IT, including customer service, HR service delivery, and security operations. This diversification allows enterprises to optimize multiple aspects of their operations through a single, integrated platform.
ServiceNow's recent achievements include partnerships with global enterprises to enhance their digital transformation journeys. The company's application development platform further enables businesses to create custom applications tailored to their specific needs. Financially, ServiceNow has shown robust performance, consistently delivering strong revenue growth and expanding its customer base worldwide.
Overall, ServiceNow continues to be a pivotal player in the enterprise software market, driving innovation and efficiency through its cutting-edge digital workflow solutions.
Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have announced a strategic partnership to accelerate AI-driven automation adoption across industries. This expanded alliance aims to build a $1 billion combined business. Cognizant's newly formed ServiceNow Business Group will integrate Cognizant's industry expertise and AI solutions, including the Cognizant Neuro®️ suite, with ServiceNow's intelligent platform for end-to-end digital transformation.
The partnership focuses on three key areas: enriched operational effectiveness, enhanced experience, and expedited innovation. It aims to address challenges such as rising costs, growing tech debt, manual processes, and sub-optimal customer experiences. The collaboration will leverage AI to improve IT effectiveness, transform siloed experiences, and accelerate innovation and time to market.
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