ServiceNow Named a Leader in Governance, Risk, and Compliance by Independent Research Firm

Rhea-AI Summary

ServiceNow (NYSE: NOW) has been recognized as a Leader in the Forrester Wave™: Governance, Risk, and Compliance, Q4 2023, for its Integrated Risk Management platform. The report highlights the company's broad AI innovation plans, strong risk monitoring, and communication tools. ServiceNow's GRC, built on the Now Platform, empowers customers to manage risk, compliance, and build resilience enterprise-wide.

ServiceNow’s Governance, Risk, and Compliance solution recognized as delivering “broad AI innovation plans” and featuring “strong risk monitoring and communication tools”

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the Forrester Wave™: Governance, Risk, and Compliance, Q4 2023. This rating recognizes the ServiceNow Integrated Risk Management platform for Governance, Risk, and Compliance (GRC).

According to the report, “ServiceNow delivers automated GRC backed by broad AI innovation plans...Its superior roadmap and innovation strategies are forward-looking, targeting enhancements to digital experience across all lines of business, risk process automation at scale, and AI-led operations and insights throughout the risk management lifecycle.” … “The product features strong risk monitoring and communication tools, including automated metrics, intuitive dashboards, and extensive use of AI to enhance user experience and productivity.”

“An integrated, enterprise-wide approach to risk and compliance is paramount as organizations adapt and evolve in response to new business models, deploy emerging technologies such as generative AI, and confront a rising tide of regulations, threats, and cyber risks,” said Vasant Balasubramanian, vice president and GM, Risk and ESG, at ServiceNow. “ServiceNow GRC provides the essential framework for enterprises to embed risk and compliance management across workflows and experiences so organizations can swiftly assess the impacts on compliance obligations and overall risk posture associated with these transformative changes.”

ServiceNow GRC, built on the Now Platform, empowers customers to break down silos across the business to more effectively manage risk, strengthen compliance, and build resilience enterprise-wide. ServiceNow’s intelligent platform combines workflows, automation, and integration with a single data model, unified architecture, and extensive configuration options so enterprises can mature and scale their GRC programs to:

• Identify and evaluate risk event likelihood and potential business impact based on aggregated data across the value chain, responding promptly to critical changes in risk posture.
• Streamline policy lifecycles following best practices, integrate compliance processes, continuously monitor embedded controls, and help ensure effectiveness to keep pace with regulations.
• Improve reliability of data for audits and disclosures and clearly define and prioritize audit engagements using risk data and profile information to reduce recurring findings, strengthen audit assurance, and optimize resources for internal audits.
• Use AI/ML to assign, group, and suggest risk remediation for smart issue management, reducing time spent from days to just minutes.
• Engage stakeholders at all levels in an organization, including the board of directors, with familiar user experiences to improve collaboration, increase transparency, and speed decision-making and response to risks across domains like tech and cyber, operations, privacy, third-party, internal audit, corporate compliance, and business continuity.

Additional Information:

• Visit ServiceNow’s Governance, Risk, and Compliance page for more information on the solutions.
• Read a complimentary copy of the Forrester GRC Wave report.

About ServiceNow:

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit: www.servicenow.com.

© 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231207625487/en/

Courtney Johnson

(925) 405-2446

press@servicenow.com

Source: ServiceNow

FAQ

What is ServiceNow's ticker symbol?

ServiceNow's ticker symbol is NOW on the NYSE.

What is Forrester Wave™: Governance, Risk, and Compliance?

The Forrester Wave™: Governance, Risk, and Compliance is a report that recognizes leaders in the GRC field based on their innovation, strategy, and current offering.

What are the key features of ServiceNow's GRC platform?

ServiceNow's GRC platform offers automated GRC, broad AI innovation plans, strong risk monitoring, communication tools, intuitive dashboards, extensive use of AI, and integration with the Now Platform.

How does ServiceNow's GRC platform help enterprises?

The platform helps enterprises manage risk, strengthen compliance, and build resilience enterprise-wide by breaking down silos, streamlining policy lifecycles, improving reliability of data for audits and disclosures, using AI/ML for smart issue management, and engaging stakeholders at all levels.

Where can I find more information about ServiceNow's Governance, Risk, and Compliance solutions?

You can visit ServiceNow's Governance, Risk, and Compliance page for more information on the solutions.