NICE Ltd - NICE STOCK NEWS

NICE has been awarded the 2022 Cloud Computing Product of the Year for its CXone cloud platform by TMC, recognizing its innovative and beneficial cloud solutions. This award underscores NICE's commitment to providing seamless, digital-first customer experiences with advanced security and scalability. The platform offers features like AI-powered chatbots, omnichannel routing, and comprehensive customer analytics, appealing to contact centers globally. With over 25,000 clients, including many Fortune 100 companies, NICE continues to lead in transforming customer interactions.

NICE has launched the RPA version 7.7, enhancing the NEVA platform for better user engagement. Key features include real-time agent guidance, an AI-driven business insights dashboard, and an advanced Connectivity Watcher. These improvements aim to streamline employee experiences and optimize automation efficiency, ultimately enhancing customer interactions. The upgrades support organizations in navigating complex customer demands while providing actionable data for informed decision-making. President Barry Cooper emphasized the importance of these advancements in meeting evolving customer expectations.

NICE (Nasdaq: NICE) has been awarded the title of “Customer Experience Technology of the Year” at the 2022 National Technology Awards, marking its second consecutive win. This recognition highlights the effectiveness of NICE Enlighten AI, which enhances customer interactions through AI and machine learning. Designed to provide personalized service at scale, Enlighten AI leverages over 30 years of industry expertise. Barry Cooper, President of NICE Workforce and Customer Experience Group, expressed pride in this achievement, showcasing NICE's commitment to innovative customer solutions.

NICE has been recognized as a Technology Leader in the RPA market by Quadrant Knowledge Solutions in its 2022 SPARK Matrix report. The report highlights NICE’s AI-driven tools such as the Automation Finder and Desktop Analytics, which enhance process optimization and customer experience. The report emphasizes NICE’s strong market position and advanced technology, stating that it is well-positioned for further market share expansion. With over 25,000 partners globally, including Fortune 100 companies, NICE continues to innovate in automation solutions.

NICE (Nasdaq: NICE) has announced the deployment of its NICE Investigate Digital Evidence Management solution by Nottinghamshire Police in the UK. This initiative aims to enhance officer efficiency and community safety by streamlining the management of digital evidence for over 3,200 officers in the Nottingham area. The solution will allow faster access to CCTV footage and a unified platform for evidence collection, significantly speeding up the investigative process. As law enforcement faces a growing volume of digital evidence, NICE Investigate helps improve service delivery.

NICE Actimize has been awarded the 2022 Suitability Winner in the Pan Asia category by WealthTechAsia for the second consecutive year. This recognition underscores its significant strides in wealth management, particularly through its SURVEIL-X Suitability solution, which aids financial advisors in aligning investment recommendations with client objectives while ensuring compliance with regulatory requirements. The company continues to invest in cloud and AI technologies to address market demands in Asia, following recent accolades from WealthTech Americas and WealthBriefing Europe.

NICE Actimize (NASDAQ: NICE) announced that American State Bank has chosen its Xceed platform to enhance its financial crime strategy. This all-in-one AI solution offers advanced fraud detection and anti-money laundering capabilities. With features like real-time onboarding, transaction monitoring, and best-in-class case management, Xceed aims to streamline compliance for mid-sized financial institutions. The collaboration is expected to support American State Bank's growth and improve their financial crime risk management.

NICE Actimize, recognized as the leading provider of financial crime solutions, won the award for Best Solution for Managing Financial Crime at A-Team Group's 2022 RegTech Insight Awards, marking its fifth consecutive victory. The award highlights the effectiveness of NICE Actimize's offerings, including the X-Sight Entity Risk solution, which leverages AI and machine learning to enhance customer understanding and fraud prevention. CEO Craig Costigan emphasized the company's commitment to innovative cloud solutions in financial crime management.