NICE Investigate Surpasses Milestone of Supporting 4 Million Police Investigations in England and Wales with Cloud-Based Evidencentral Platform
NICE has reported that police forces across England and Wales are utilizing its digital evidence management solution, NICE Investigate, to enhance crime-solving capabilities. The platform has managed over 4 million investigations and significantly improved efficiency by automating evidence collection. Key benefits noted include time savings from reduced trips to collect evidence and quicker sharing of digital evidence with the Crown Prosecution Service. These advancements aim to enhance public safety and streamline the criminal justice process.
- Managed over 4 million investigations involving millions of digital evidence items.
- Significant efficiency gains through automated case building.
- Eliminated 4,500 weekly trips for evidence collection in one police force.
- Reduced time to share evidence from 3-5 days to hours.
- Increased community engagement with over 5,500 UK businesses registering CCTV.
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A substantial number of
NICE Investigate is helping police forces around the world work toward reducing crime and achieving cost-savings and efficiency gains through digital transformation of the end-to-end criminal justice process. As a one-stop solution for digital evidence management, NICE Investigate improves operational efficiency by enabling investigators to collect evidence through a single login. NICE Investigate automatically pulls digital evidence from integrated systems into electronic case folders to jump-start case building. Investigators can also share digital case files with the Crown Prosecution Service and other justice partners electronically as well.
Benefits reported by police forces include:
- Significant efficiency gains through automated case building, and the ability to automatically pull digital evidence into digital case folders. NICE Investigate also eliminates a myriad of other manual tasks involved in managing digital evidence (such as copying evidence onto CDs, DVDs and USB drives).
- Time savings from reductions in trips to collect evidence (one police force eliminated 4,500 weekly trips). Evidence can be collected in a fraction of the time, and without tying up officers in travel.
- Digital evidence can also be shared faster with the Crown Prosecution Service through fully digital means. One police force reported that the time it takes to share evidence has been reduced from 3-5 days to hours.
- Reduced risk to victims due to earlier charging decisions and higher remand rates, resulting from the ability to obtain, review and share digital evidence quickly and effectively.
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Better community engagement in crime-fighting by digitally transforming how citizens and businesses share digital evidence. Over 5,500
UK businesses have registered their CCTV cameras with NICE Investigate, with 9,000 more invited and pending registration.
To learn more about NICE’s digital transformation solutions for Public Safety and Justice, visit the NICE website by clicking here or email PSInfo@NICE.com for more information.
NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com/evidencentral
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
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