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NCR Brings Ease of ATM as a Service to United Heritage Credit Union

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NCR Corporation (NYSE: NCR) has partnered with United Heritage Credit Union (UHCU) to implement its ATM as a Service (ATMaaS) solution. This collaboration will enable UHCU to streamline ATM operations, enhance member services, and improve overall efficiency. Samantha Hess, COO of UHCU, highlights that the partnership frees their team to focus more on member experience rather than ATM management. Don Layden, EVP at NCR, emphasizes that NCR's comprehensive ATMaaS offerings will elevate the member experience through effective cash management and software support. The ATMaaS model continues to gain traction among financial institutions aiming for greater operational efficiency.

Positive
  • Partnership with United Heritage Credit Union enhances NCR's ATM as a Service offering.
  • NCR's solution will streamline UHCU's ATM operations, improving operational efficiency.
  • The collaboration allows UHCU to focus more on member experience and services.
Negative
  • None.

ATLANTA--(BUSINESS WIRE)-- NCR Corporation (NYSE: NCR), a leading enterprise technology provider, today announced that it has entered an agreement with United Heritage Credit Union (UHCU) to run the credit union’s ATM fleet through NCR’s ATM as a Service solution (ATMaaS).

“With ATM as a Service from NCR, our team will no longer have to focus as much time on managing ATM operations. Instead, they will be able to focus on our member experience and providing excellent solutions and service in branches and online,” said Samantha Hess, COO, UHCU. “Having NCR act as our ATM provider and expert will help streamline our operations, upgrade our ATM infrastructure and position us to offer interactive teller capabilities.”

“We look forward to leveraging NCR’s ATM as a Service solution to bring a full suite of ATM capabilities from one trusted provider to UHCU,” said Don Layden, EVP, president, NCR Banking. “UHCU and its members will enjoy an enhanced experience built upon the full range of ATMaaS support, including cash management, maintenance and servicing, software and transaction processing.”

Financial institutions continue to adopt the ATM as a Service model, valuing the simplification, efficiency and enhanced customer experience it can facilitate. Learn more about NCR ATM as a Service.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Georgia, with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

About United Heritage Credit Union

United Heritage Credit Union is a full-service financial institution whose vision is “To be your primary financial institution.” United Heritage has over $1 billion in assets, more than 76,000 members and 11 branch locations. Through innovative technology, exemplary service standards and competitive products, United Heritage is a strong force in the credit union industry. United Heritage Credit Union was established in 1957 and 65 years later serves communities within the Bastrop, Bell, Blanco, Burnet, Caldwell, Hays, Lee, Milam, Travis, Williamson, Cherokee, Gregg, Henderson, Rusk, Smith, Upshur, Van Zandt or Wood counties as well as those that live in the rest of Texas through TXCC membership. For more information about United Heritage, visit uhcu.org. Federally Insured by NCUA.

NCR Media Contact

Scott Sykes

NCR Corporation

scott.sykes@ncr.com

Source: NCR Corporation

FAQ

What is the agreement between NCR and United Heritage Credit Union?

NCR has entered an agreement with United Heritage Credit Union to provide ATM as a Service (ATMaaS), which will enhance UHCU's ATM operations.

How will NCR's ATMaaS benefit United Heritage Credit Union?

The ATMaaS will streamline UHCU's ATM management, allowing them to focus on improving member services and experience.

When was the NCR and United Heritage Credit Union partnership announced?

The partnership was announced on January 23, 2023.

What are the main features of NCR's ATM as a Service?

NCR's ATMaaS includes cash management, maintenance, servicing, software support, and transaction processing.

What is the stock symbol for NCR Corporation?

NCR Corporation trades under the stock symbol NCR on the NYSE.

NCR CORPORATION

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