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First Horizon Bank Moves Digital Banking Platform to NCR

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NCR (NYSE: NCR) announced the successful launch of its D3 platform by First Horizon Bank, aiming to enhance digital banking services for consumers and businesses. Hosted on Amazon Web Services, the platform reportedly matches or exceeds industry benchmarks in engagement and speed. The cloud-based solution enables First Horizon to innovate rapidly and provide tailored services to small businesses, vital for managing financial wellness during challenging times.

Overall, NCR's technology is positioned as essential for financial institutions navigating ongoing digital transformation demands.

Positive
  • NCR's D3 platform enhances digital banking for First Horizon Bank, improving user engagement and speed.
  • First Horizon Bank reports performance metrics on par with top national banks.
  • Cloud hosting via AWS allows for frequent updates and faster innovation.
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  • None.

ATLANTA--()--NCR (NYSE: NCR), a global enterprise technology provider for the financial industry, today announced that First Horizon Bank, parent company First Horizon National Corporation (NYSE: FHN) has launched the NCR D3 platform to provide consumers and businesses with a seamless digital banking experience.

Memphis, Tenn.-based First Horizon Bank recently migrated clients to the digital platform, hosted by Amazon Web Services (AWS) and managed by NCR.

“It’s more important than ever to provide our clients a fast, easy and intuitive digital banking experience, and NCR delivers,” said Pat Kelly, chief digital officer of First Horizon Bank. “Early performance metrics indicate that we are on par with or ahead of the top national banks in terms of engagement and speed. Plus, leveraging the cloud to deploy digital banking has allowed us to introduce updates more often and innovate faster. That’s a critical advantage in the new normal.”

The bank is also leveraging the NCR D3 platform for businesses, delivering the personalized service and robust capabilities small businesses need to better manage their financial activity and wellness, which has proven especially relevant over the past several months.

“Digital can no longer be placed on the back burner or viewed as a one-time project; digital transformation must be an ongoing priority in order for financial institutions to compete and remain relevant in the pandemic’s wake,” said Douglas Brown, senior vice president and general manager, Digital Banking, NCR Corporation. “Market leaders like First Horizon Bank are leveraging NCR’s scalable technology to expand self-service capabilities and provide a better, more consistent digital experience. This allows them to be agile and efficient, more swiftly and easily responding to future demands.”

NCR’s Digital Banking solution consists of the NCR DI platform for community financial institutions and NCR D3 platform for large financial institutions. NCR acquired D3 Technology, Inc. in July 2019.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

About First Horizon

First Horizon National Corp. (NYSE: FHN) has $84 billion in assets, which includes First Horizon and IBERIABANK assets and assets acquired in the Truist branch acquisition, all pro-forma as of June 30, 2020.

A leading regional financial services company, First Horizon is dedicated to strengthening the lives of its associates, clients, shareholders, and communities. The banking subsidiary First Horizon Bank, headquartered in Memphis, Tenn., operates nearly 500 bank locations in 12 states across the Southeast. With more than 288 years of combined First Horizon Bank and IBERIABANK financial experience, the Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon is recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. bank. More information is available at www.FirstHorizon.com.

Contacts

Media Contact
Scott Sykes
(212) 589-8428
scott.sykes@ncr.com

FAQ

What is the NCR D3 platform launched by First Horizon Bank?

The NCR D3 platform is a digital banking solution that provides enhanced services for consumers and businesses, hosted on AWS.

How does NCR's D3 platform compare to competitors?

Early metrics indicate that the NCR D3 platform is performing on par with or better than leading national banks in engagement and speed.

What impact does the NCR D3 platform have on small businesses?

The platform offers personalized services and robust capabilities to help small businesses manage their financial activities effectively.

When was the D3 technology acquired by NCR?

NCR acquired D3 Technology, Inc. in July 2019.

What role does AWS play in the NCR D3 platform?

AWS hosts the NCR D3 platform, enabling scalability and rapid innovation for digital banking services.

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