3M Health Information Systems collaborates with AWS to accelerate AI innovation in clinical documentation

Rhea-AI Summary

3M Health Information Systems announced a collaboration with Amazon Web Services on April 18, 2023, to enhance its M*Modal ambient intelligence technology. This partnership aims to utilize AWS's Machine Learning and generative AI services, including Amazon Bedrock and Comprehend Medical, to improve clinical documentation and virtual assistant solutions. The collaboration targets reducing administrative burdens for physicians while enhancing the patient-physician experience. Currently, over 300,000 clinicians use 3M's conversational AI platform. The goal is to automate accurate documentation in electronic health records, aligning with 3M's mission to streamline patient care and engagement.

Positive

• Collaboration with AWS to enhance clinical documentation technology.
• Utilization of AWS's advanced AI services to improve operational efficiency.
• Focus on reducing administrative burden for over 300,000 clinicians using the platform.
• Potential to transform patient care delivery and enhance experiences.

Negative

• None.

ST. PAUL. Minn., April 18, 2023 /PRNewswire/ -- 3M Health Information Systems (HIS) announces a collaboration with Amazon Web Services (AWS) to accelerate the innovation and advancement of 3M M*Modal ambient intelligence. As part of the collaboration, 3M will use AWS Machine Learning (ML) and generative AI services, including Amazon Bedrock, Amazon Comprehend Medical and Amazon Transcribe Medical, to help expedite, refine and scale the delivery of 3M's ambient clinical documentation and virtual assistant solutions. Joining forces with AWS will help 3M to further transform the patient-physician experience, placing the focus back on the patient and reducing administrative burden for physicians.

Working with AWS, 3M HIS will advance its conversational AI platform, which is currently preferred by more than 300,000 clinicians. The platform supports cloud-based solutions like 3M^TM M*Modal Fluency Direct for real time speech recognition compatible with more than 250 electronic health records (EHRs) and 3M^TM M*Modal Fluency Align for ambient clinical documentation. Working with AWS, 3M will help deliver responsible, supportive ML-based clinical documentation and virtual assistant solutions that integrate directly into workflows and help ensure that the physician is in control of the information being entered into a patient's health record.

Pairing 3M cloud-based clinical intelligence with AWS ML services will further help enable 3M ambient clinical documentation solutions to unobtrusively support the complex task of documenting the patient interaction, in compliance with applicable laws and guidelines. This joint approach enables 3M to responsibly deliver credible, usable and valuable technology-powered solutions at scale to bring tangible value to both patients and physicians.

This collaboration expands on 3M HIS' early success in bringing conversational AI and ambient intelligence directly into clinical documentation workflows through 3M Fluency Align. Working with AWS will make it easier for clinicians to automate accurate, complete and structured notes in the EHR a scalable reality. Using contextual understanding, 3M Fluency Align takes the patient-physician conversation and available EHR data to create a quality-reviewed note directly in the patient record, ready for physician review and sign off. 3M's goal is nothing short of transforming patient care delivery and the overall experience of health care. Using Amazon Bedrock's generative AI service, 3M will further scale and accelerate its innovation in conversational AI to deliver even greater flexibility, choice and usability to physician end users.

"We are committed to our mission of creating time to care," said 3M HIS President, Garri Garrison. "The innovation, security and reliability of AWS helps us accelerate the delivery of high-quality clinical documentation. Our overarching goal is to create a better, more sustainable solution and to continue to be a trusted partner that our clients can rely on to reduce administrative tasks and prioritize patient engagement. We look forward to working with AWS and using machine learning and generative AI services to scale our 3M M*Modal conversational and ambient AI solutions."

"We believe that 'language is the highest form of intelligence' and that the smart use of AI in health care can super-charge our clinical ability. 3M M*Modal is a partner we rely on. 3M's ambient capability allows our doctors to focus on what they do best --- 'the Medicine.' When built into clinical workflows, this allows us to focus on direct patient care and makes health care a richer experience," said Dr Shankar Sridharan, consultant paediatric cardiologist and CCIO, Great Ormond Street Hospital, U.K.

"Conversations between health care providers and patients provide the foundation of a patient's diagnosis and treatment plan and drive the clinical documentation workflow," said Tehsin Syed, general manager, Health AI at AWS. "Using AWS ML services, 3M will enable the integration of approved information from physician and patient conversations directly into this workflow, placing the focus on the patient. AWS looks forward to further supporting 3M as they scale access to affordable, consistent, secure, and accurate note-taking and documentation for clinical staff though ML and generative AI."

To learn more about this collaboration, visit the 3M M*Modal booth (#1212) at the 2023 HIMSS Conference.

About 3M
3M (NYSE: MMM) believes science helps create a brighter world for everyone. By unlocking the power of people, ideas and science to reimagine what's possible, our global team uniquely addresses the opportunities and challenges of our customers, communities, and planet. Learn how we're working to improve lives and make what's next at 3M.com/news or on Twitter at @3M or @3MNews.

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SOURCE 3M

FAQ

What is the significance of 3M's collaboration with AWS?

The collaboration aims to enhance 3M's clinical documentation solutions using AWS's advanced AI services, improving efficiency and reducing administrative burdens for healthcare providers.

How will the partnership with AWS impact clinicians?

The partnership will help clinicians automate documentation processes, allowing them to focus more on patient care rather than administrative tasks.

What technologies will 3M use in its partnership with AWS?

3M will utilize AWS's Machine Learning and generative AI services, including Amazon Bedrock and Comprehend Medical.

How many clinicians currently use 3M's conversational AI platform?

More than 300,000 clinicians are currently using 3M's conversational AI platform.

What is 3M's goal with its AI initiatives?

3M aims to transform healthcare delivery and improve patient care experiences through advanced AI solutions.