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MetLife Teams up with SKYGEN to Transform Dental Provider Digital Experience and Credentialing

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MetLife (NYSE: MET) has announced a strategic partnership with SKYGEN to revolutionize dental provider experience and credentialing processes. The collaboration will integrate SKYGEN's Dental Hub into MetLife's dental provider network, creating a unified platform for providers to interact with all payer partners.

The Dental Hub streamlines the credentialing process by allowing providers to share information with multiple payer partners in one place, eliminating the need for multiple recredentialing packets every three years. This transformation aligns recredentialing dates across payers, significantly reducing administrative burden for providers.

As a leading carrier with one of the largest dental networks, MetLife's integration of the Dental Hub demonstrates its commitment to value-based dentistry and improving healthcare delivery efficiency. SKYGEN currently serves nearly 50 million members across all 50 states and processes 3 million claims monthly.

MetLife (NYSE: MET) ha annunciato una partnership strategica con SKYGEN per rivoluzionare l'esperienza dei fornitori dentali e i processi di abilitazione. La collaborazione integrerà il Dental Hub di SKYGEN nella rete di fornitori dentali di MetLife, creando una piattaforma unificata per i fornitori per interagire con tutti i partner pagatori.

Il Dental Hub semplifica il processo di abilitazione consentendo ai fornitori di condividere informazioni con più partner pagatori in un unico luogo, eliminando la necessità di pacchetti di riabilitazione multipli ogni tre anni. Questa trasformazione allinea le date di riabilitazione tra i pagatori, riducendo significativamente il carico amministrativo per i fornitori.

Essendo un operatore leader con una delle più grandi reti dentali, l'integrazione del Dental Hub da parte di MetLife dimostra il suo impegno verso l'odontoiatria basata sul valore e il miglioramento dell'efficienza nella fornitura di assistenza sanitaria. SKYGEN attualmente serve quasi 50 milioni di membri in tutti i 50 stati e gestisce 3 milioni di richieste al mese.

MetLife (NYSE: MET) ha anunciado una asociación estratégica con SKYGEN para revolucionar la experiencia de los proveedores dentales y los procesos de acreditación. La colaboración integrará el Dental Hub de SKYGEN en la red de proveedores dentales de MetLife, creando una plataforma unificada para que los proveedores interactúen con todos los socios pagadores.

El Dental Hub simplifica el proceso de acreditación al permitir que los proveedores compartan información con múltiples socios pagadores en un solo lugar, eliminando la necesidad de múltiples paquetes de reacreditación cada tres años. Esta transformación alinea las fechas de reacreditación entre los pagadores, reduciendo significativamente la carga administrativa para los proveedores.

Como un proveedor líder con una de las redes dentales más grandes, la integración del Dental Hub por parte de MetLife demuestra su compromiso con la odontología basada en el valor y la mejora de la eficiencia en la entrega de atención médica. SKYGEN actualmente atiende a casi 50 millones de miembros en los 50 estados y procesa 3 millones de reclamaciones al mes.

메트라이프 (NYSE: MET)SKYGEN과 전략적 파트너십을 체결하여 치과 제공자 경험 및 자격 인증 프로세스를 혁신한다고 발표했습니다. 이번 협력은 SKYGEN의 Dental Hub를 메트라이프의 치과 제공자 네트워크에 통합하여 모든 지불 파트너와 상호작용할 수 있는 통합 플랫폼을 만듭니다.

Dental Hub는 제공자가 한 곳에서 여러 지불 파트너와 정보를 공유할 수 있도록 하여 자격 인증 프로세스를 간소화하고, 3년마다 여러 번의 재자격 인증 패킷을 제출할 필요를 없애줍니다. 이러한 변화는 지불자 간의 재자격 인증 날짜를 일치시켜 제공자의 행정 부담을 크게 줄입니다.

업계 선두주자로서 가장 큰 치과 네트워크 중 하나를 보유한 메트라이프의 Dental Hub 통합은 가치 기반 치과 진료와 의료 서비스 효율성 향상에 대한 헌신을 보여줍니다. SKYGEN은 현재 50개 주 전역에서 거의 5천만 명의 회원에게 서비스를 제공하며 매달 300만 건의 청구를 처리합니다.

MetLife (NYSE: MET) a annoncé un partenariat stratégique avec SKYGEN pour révolutionner l'expérience des fournisseurs dentaires et les processus de certification. La collaboration intégrera le Dental Hub de SKYGEN dans le réseau de fournisseurs dentaires de MetLife, créant une plateforme unifiée pour que les fournisseurs interagissent avec tous les partenaires payeurs.

Le Dental Hub simplifie le processus de certification en permettant aux fournisseurs de partager des informations avec plusieurs partenaires payeurs en un seul endroit, éliminant ainsi la nécessité de plusieurs paquets de recertification tous les trois ans. Cette transformation aligne les dates de recertification entre les payeurs, réduisant considérablement la charge administrative pour les fournisseurs.

En tant que leader du secteur avec l'un des plus grands réseaux dentaires, l'intégration du Dental Hub par MetLife démontre son engagement envers la dentisterie basée sur la valeur et l'amélioration de l'efficacité de la prestation des soins de santé. SKYGEN sert actuellement près de 50 millions de membres dans les 50 États et traite 3 millions de demandes par mois.

MetLife (NYSE: MET) hat eine strategische Partnerschaft mit SKYGEN angekündigt, um die Erfahrung der Zahnärzte und die Zertifizierungsprozesse zu revolutionieren. Die Zusammenarbeit wird den Dental Hub von SKYGEN in das Zahnarztnetzwerk von MetLife integrieren und eine einheitliche Plattform schaffen, auf der Anbieter mit allen Zahlungsdienstleistern interagieren können.

Der Dental Hub vereinfacht den Zertifizierungsprozess, indem er es den Anbietern ermöglicht, Informationen an mehreren Zahlungsdienstleister an einem Ort zu teilen, wodurch die Notwendigkeit für mehrere Re-Zertifizierungspakete alle drei Jahre entfällt. Diese Transformation stimmt die Re-Zertifizierungsdaten zwischen den Zahlungsdienstleistern ab und verringert erheblich die administrative Belastung der Anbieter.

Als führender Anbieter mit einem der größten zahnärztlichen Netzwerke zeigt die Integration des Dental Hub durch MetLife das Engagement für wertbasierte Zahnmedizin und die Verbesserung der Effizienz der Gesundheitsversorgung. SKYGEN bedient derzeit fast 50 Millionen Mitglieder in allen 50 Bundesstaaten und bearbeitet monatlich 3 Millionen Ansprüche.

Positive
  • Strategic partnership streamlines operations and reduces administrative costs
  • Enhanced efficiency in provider credentialing process
  • Potential for improved service delivery and network management
  • Technology upgrade positions MetLife competitively in dental insurance market
Negative
  • Implementation costs and technology integration expenses
  • Potential temporary disruption during system transition

NEW YORK--(BUSINESS WIRE)-- MetLife, a leading dental insurance provider focused on advancing quality oral health with innovative solutions, has teamed up with SKYGEN, an industry leader in technology-driven services for dental and vision benefits administration, to transform the way dental providers interact with insurance carriers (payers) and streamline the credentialing process.

Through this strategic collaboration, MetLife will incorporate SKYGEN’s Dental Hub into its dental provider experience. As a single platform, the Dental Hub will allow MetLife's network of providers to interact with all payer partners, complete credentialing and manage provider directory information efficiently in one place.

“We recognize the common pain points that providers experience when it comes to credentialing and varying processes across payers,” said Dr. Peter Fuentes, Chief Dental Officer at MetLife. “Teaming up with SKYGEN enables MetLife to offer its network a transparent and digital hub that not only streamlines the process for providers but expands patient access to quality oral care.”

The Dental Hub allows providers to share credentialing information with all of their participating payer partners in one place and centralizes the primary source verification process. This means providers can get recredentialed with all their participating payer partners by simply keeping their information up to date on the platform, eliminating the need to complete multiple “recredentialing packets” every three years.

The Dental Hub is transforming MetLife’s credentialing process by aligning recredentialing dates across payers. This move to a common credentialing cycle is a paradigm shift for the dental industry that will dramatically reduce the administrative burden that credentialing has historically placed on providers.

“We are thrilled to partner with MetLife, whose longstanding commitment to meeting the evolving needs of its customers and providers reinforces our mission to drive meaningful change in the industry,” said John Schaak, Chief Innovation and Growth Officer, SKYGEN. “The old way of credentialing has been challenging for providers. MetLife understands this and is eliminating this pain point for their providers by adopting the Dental Hub.”

As a leading carrier with one of the largest dental networks, MetLife is at the forefront of value-based dentistry, working to ensure providers and patients benefit from high-quality, outcome-driven care. The integration of the Dental Hub marks a significant advancement in the dental provider digital experience and underscores MetLife's commitment to efficiency, making dental care easier with clear, fast and transparent processes.

MetLife has the largest portfolio of benefits in the market, demonstrating a strong commitment to continually evolving and enhancing its offerings to meet the needs of employers and today's workforce. By providing innovative solutions and services that enable individuals to understand and effectively utilize their benefits, MetLife supports them through both anticipated and unexpected life events, helping to build a more confident future.

To learn more about MetLife’s dental offerings and how to apply for the Preferred Dentist Program, visit Welcome to MetDental.com.

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit https://www.metlife.com.

About SKYGEN

SKYGEN transforms dental and vision benefits management and administration with flexible technology and services that connect and change lives for the better. Through partnerships with payers, providers and government agencies, SKYGEN helps its customers navigate dental and vision benefits management and administration. With its portfolio of third-party administration (TPA), intelligent Software as a Service (SaaS) automation, marketplace connectivity, risk management solutions and above-and-beyond services like Enhanced Benefit Management (EBM), Provider Select Suite platforms, mobile apps and portals, SKYGEN serves nearly 50 million members across all 50 states and more than 40 government and commercial insurers and process 3 million claims monthly. For more information, please visit www.skygenusa.com.

Media:

Liz Harish

929-343-7473

elizabeth.harish@metlife.com

Source: MetLife, Inc.

FAQ

What benefits does the MetLife-SKYGEN partnership bring to dental providers?

The partnership streamlines credentialing processes through a single platform, allowing providers to manage information for all payer partners in one place and eliminating multiple recredentialing packets every three years.

How will the SKYGEN Dental Hub improve MetLife's dental network operations?

The Dental Hub creates a unified platform for provider-payer interactions, centralizes primary source verification, and aligns recredentialing dates across payers, reducing administrative burden.

What is the current reach of SKYGEN's dental benefits management system?

SKYGEN serves nearly 50 million members across all 50 states, partners with over 40 government and commercial insurers, and processes 3 million claims monthly.

How does this partnership align with MetLife's (MET) business strategy?

The partnership reinforces MetLife's commitment to value-based dentistry, digital transformation, and improving efficiency in dental care delivery through innovative solutions.
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