MetLife Launches My Leave Navigator to Support Employees Navigating Leave

Rhea-AI Summary

MetLife has introduced My Leave Navigator, a new digital tool designed to assist employees in managing their leave. This addition to the MyBenefits suite aims to simplify the leave process from planning to claim submission and return-to-work. The tool offers pre-leave guidance, intuitive intake experiences, and real-time updates to help employees manage their leave for various reasons, such as family care or illness recovery. My Leave Navigator also integrates with employer-sponsored programs like FMLA and PFML. This launch follows MetLife's research indicating that improved employee care during key life moments can boost business outcomes. The tool aims to enhance employee confidence in understanding and utilizing their benefits.

Positive

• Launch of My Leave Navigator enhances MetLife's digital offerings, possibly increasing user engagement.
• The tool simplifies leave management, potentially improving employee satisfaction and productivity.
• Integrates with employer-sponsored programs like FMLA and PFML, offering a comprehensive support system.
• Research-backed development suggests positive business outcomes from enhanced employee care.
• Supports a variety of leave reasons, catering to diverse employee needs.

Negative

• 62% of employees are not confident about their benefits, indicating a gap in employee education.
• 38% of employees felt uninformed about available benefits, suggesting potential communication issues.

New holistic digital experience to improve employee experience from pre-leave planning to claim submission and beyond

NEW YORK--(BUSINESS WIRE)-- MetLife, a leading provider of disability and absence management services, today announced My Leave Navigator, a new offering added to its suite of MyBenefits digital experiences that supports employees planning time away from work due to a disability or event. This proprietary offering brings employees a customized experience, based on their specific leave needs, in order to provide intuitive guidance and boost confidence as employees prepare for, take, and ultimately return from leave.

Whether it’s to expand one’s family, take care of a family member or recover from an illness or ongoing condition, taking leave can have a significant impact on employees. My Leave Navigator enables individuals to focus on their life moment, such as having a baby, without worrying about a myriad of claims they may need to file, ensuring that employees not only understand the options available to them but feel supported through every step of their experience. This holistic solution includes pre-leave planning and guidance, to help employees visualize and understand what their leave may look like, as well as an intuitive intake experience, access to claim activity and timely updates to track their leave and return-to-work status. Moreover, this experience provides access to resources and connects employees’ disability insurance to other employer-sponsored programs, including Family Medical Leave Act (FMLA) and Paid Family Medical Leave (PFML), to cohesively support their leave.

My Leave Navigator comes as MetLife’s latest research finds that delivering employee care during key life moments and prioritizing the role of benefits can have a positive impact on individuals and businesses alike. However, nearly two-thirds (62%) of employees report that they are not completely confident they know about all the benefits offered to them. Furthermore, of employees who report not feeling cared for at work, 38% said they could have been made aware of helpful benefits by their employer but were not.

“Taking leave from work, whether it’s for a planned or unexpected event, can be confusing and overwhelming,” says Juliane Kowalski, Senior Vice President, Life and Disability at MetLife. “We’re thrilled to offer this new digital solution to help our customers and their employees navigate leaves more easily. Our research proves that enabling a successful benefit experience is a powerful way for employers to demonstrate care to employees, and ultimately leads to better business outcomes.”

My Leave Navigator is an extension of MetLife’s commitment to partner with employers and support their workforces, especially during key life moments. MetLife’s new study finds employees who feel empowered to choose and successfully use benefits, including leave services, are holistically healthier and feel more cared for, driving key outcomes including productivity, loyalty and engagement.

To learn more about MetLife’s Disability and Absence Management Services, please visit: https://www.metlife.com/insurance/disability-insurance/

About MetLife

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe, and the Middle East. For more information, visit www.metlife.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240520575903/en/

MetLife

Liz Harish

929-343-7473

elizabeth.harish@metlife.com

Source: MetLife, Inc.

FAQ

What is MetLife's My Leave Navigator?

My Leave Navigator is a digital tool by MetLife designed to assist employees in managing their leave from planning to claim submission and return-to-work.

How does My Leave Navigator support employees?

The tool provides pre-leave guidance, intuitive intake experiences, real-time updates, and integrates with employer-sponsored programs like FMLA and PFML.

What are the benefits of using My Leave Navigator?

It simplifies the leave process, enhances employee confidence in benefits, and integrates with other support programs, potentially improving satisfaction and productivity.

How does My Leave Navigator impact business outcomes?

According to MetLife's research, improved employee care during key life moments can lead to better business outcomes such as higher productivity, loyalty, and engagement.

What does MetLife's research say about employee awareness of benefits?

62% of employees are not completely confident about their benefits, and 38% felt they were not adequately informed by their employer.