Reachdesk Chooses Medallia For Experience Management

Rhea-AI Summary

Medallia (NYSE: MDLA), a leader in experience management, has been chosen by Reachdesk as its experience management platform. This partnership highlights Medallia’s strengths in providing insights through its Experience Cloud, which captures various experience signals from customers and employees. The platform utilizes AI technology to enhance decision-making and drive significant business results, such as reducing churn and improving revenue opportunities.

Positive

• Partnership with Reachdesk highlights Medallia's market position.
• Medallia Experience Cloud offers advanced AI-driven insights.
• Potential to reduce churn and increase revenue through the platform.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Reachdesk has selected Medallia as its experience management platform of choice.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. www.medallia.com

© 2020 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210106005231/en/

FAQ

What announcement did Medallia make regarding its platform on [date]?

Medallia announced that Reachdesk selected it as the experience management platform of choice.

What is Medallia's stock symbol and where is it listed?

Medallia is listed under the stock symbol MDLA on NYSE.

How does Medallia's experience management platform help businesses?

Medallia's platform helps businesses reduce churn and drive revenue through AI-driven insights.

Who has partnered with Medallia to use its experience management platform?

Reachdesk has partnered with Medallia to utilize its experience management platform.