Office Depot Mexico Chooses Medallia For Experience Management

Rhea-AI Summary

Medallia, Inc. (NYSE: MDLA) has been chosen by Office Depot Mexico as its preferred experience management platform. This collaboration highlights Medallia's leadership in the Experience Management sector, leveraging its award-winning Medallia Experience Cloud to capture experience signals from various interactions. The platform is designed to enhance customer engagement, reduce churn, and create opportunities for cross-selling and up-selling, ultimately driving significant business results.

Positive

• Office Depot Mexico selects Medallia as its experience management platform, indicating trust in Medallia's services.
• Partnership expected to improve customer engagement and satisfaction through Medallia's advanced analytics.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Office Depot Mexico has selected Medallia as it’s experience management platform of choice.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. www.medallia.com.

© 2020 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20201214005248/en/

FAQ

What announcement did Medallia make regarding Office Depot Mexico?

Medallia announced that Office Depot Mexico selected it as their experience management platform.

What is the significance of Medallia's partnership with Office Depot Mexico?

The partnership signifies Office Depot Mexico's trust in Medallia's capabilities to enhance customer experience through advanced management solutions.

What is Medallia's stock symbol?

Medallia's stock symbol is MDLA.

How does Medallia's platform benefit businesses?

Medallia's platform helps businesses reduce churn, enhance customer engagement, and create revenue opportunities through predictive insights.