Marlette Funding Chooses Medallia for Experience Management

Rhea-AI Summary

Medallia, Inc. (NYSE: MDLA), a leader in customer and employee experience, has been selected by Marlette Funding as its experience management platform. This partnership highlights Medallia's innovative SaaS platform, the Medallia Experience Cloud, which captures experience signals across various interactions. The platform aims to drive significant business outcomes through predictive insights powered by AI and machine learning, helping clients enhance customer satisfaction and revenue growth.

Positive

• Partnership with Marlette Funding enhances Medallia's market position.
• Medallia Experience Cloud captures billions of experience signals for actionable insights.
• AI and machine learning technology provide predictive insights that help clients drive revenue.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Marlette Funding has selected Medallia as its experience management platform of choice.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210322005239/en/

FAQ

What does the partnership between Medallia and Marlette Funding mean for MDLA?

The partnership positions Medallia as a leading experience management solution, potentially increasing its market share and revenue.

How does Medallia's platform work?

Medallia's platform captures various experience signals to provide actionable insights, helping businesses improve customer and employee engagement.

What is the significance of the Medallia Experience Cloud?

It serves as an experience system of record, integrating data from multiple sources to enhance customer and employee awareness.

How does Medallia drive business outcomes?

Through its AI and machine learning capabilities, Medallia reveals predictive insights that enable businesses to make data-driven decisions.

What can investors expect from Medallia following this announcement?

Investors may see increased confidence in Medallia's growth potential due to its strategic partnership with Marlette Funding.