Inky Chooses Medallia for Experience Management

Rhea-AI Summary

Medallia, Inc. (NYSE: MDLA) has been chosen by Inky as its preferred experience management platform. This partnership highlights Medallia's leadership in customer and employee engagement, utilizing its Experience Cloud to capture numerous experience signals and generate actionable insights. Medallia's platform aims to enhance customer retention and drive revenue through AI-driven analytics.

Positive

• Selected by Inky as the experience management platform.
• Enhancement of customer retention and revenue through AI insights.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that software provider Inky has selected Medallia as its experience management platform of choice.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210325005322/en/

FAQ

What recent partnership did Medallia announce involving Inky?

Medallia announced that Inky has selected it as their experience management platform.

How does Medallia's platform benefit its clients?

Medallia's platform helps clients improve customer retention and drive revenue using AI-driven insights.

What is the stock symbol for Medallia?

The stock symbol for Medallia is MDLA.