Bloom Energy Chooses Medallia For Experience Management
Medallia, Inc. (NYSE: MDLA) has been chosen by Bloom Energy as its customer experience management platform. This selection underscores Medallia's position as a leader in customer and employee experience solutions. Medallia's SaaS platform, the Medallia Experience Cloud, captures billions of experience signals across various interactions, utilizing AI and machine learning to provide insights that can improve customer engagement and drive revenue.
- Bloom Energy selected Medallia as its customer experience management platform, indicating strong demand for Medallia's services.
- Medallia Experience Cloud's capabilities include capturing billions of experience signals, enhancing customer engagement.
- The use of AI and machine learning in Medallia's platform provides predictive insights, which can lead to improved business outcomes.
- None.
Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Bloom Energy has selected Medallia as its customer experience management platform of choice.
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About Medallia
Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.
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