Bird Dog Equity Partners Chooses Medallia For Experience Management

Rhea-AI Summary

Medallia (NYSE: MDLA) has been selected by Bird Dog Equity Partners as its experience management platform, marking a significant endorsement for Medallia's offerings. This partnership highlights Medallia's position as a leader in customer and employee engagement. The company's Medallia Experience Cloud captures vital experience signals across various platforms, facilitating predictive insights through advanced AI and machine learning technologies. The platform aims to enhance customer retention, transform detractors into promoters, and support data-driven business decisions.

Positive

• Selected by Bird Dog Equity Partners as the experience management platform.
• Positioning as a leader in customer and employee engagement.
• Medallia Experience Cloud captures experience signals across diverse platforms.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Bird Dog Equity Partners has selected Medallia as its experience management platform of choice.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210323005456/en/

FAQ

What announcement did Medallia make regarding Bird Dog Equity Partners?

Medallia was selected by Bird Dog Equity Partners as its experience management platform.

What is the purpose of Medallia Experience Cloud?

Medallia Experience Cloud captures experience signals to drive predictive insights and enhance customer and employee engagement.

What stock symbol represents Medallia?

The stock symbol for Medallia is MDLA.

How does Medallia utilize AI in its platform?

Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights.

What benefits does Medallia claim for its customers?

Medallia claims its platform helps reduce churn, turn detractors into promoters, and drive revenue-impacting business decisions.