Mercury Insurance's New Mobile App Offers Customers Easy Access to Their Auto Insurance Accounts

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Mercury Insurance has launched a new mobile app to enhance customer experience for auto insurance policyholders. The app allows users to securely log in using biometrics, access digital I.D. cards, pay bills quickly, and contact customer service or roadside assistance with ease. Available for free on the Apple App Store and Google Play, the app aims to provide convenience for Mercury's customers, reflecting the company's commitment to quality service since 1962.

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Launch of a new mobile app enhances customer engagement and convenience.
Features include secure biometrics login, instant access to digital I.D. cards, and easy bill payments.

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02/09/2021 - 05:46 PM

LOS ANGELES, Feb. 9, 2021 /PRNewswire/ -- Connecting with Mercury Insurance just got easier – the company today announced that it has launched a mobile app, which is currently available for its auto insurance policyholders.

"Consumers are accustomed to using mobile apps for everything from shopping and entertainment to banking transactions and bill payment," said Lance Thompson, director of customer experience at Mercury Insurance. "We wanted to enhance the experience of being a Mercury auto insurance customer by offering a more convenient option for them to access their policy documents, I.D. cards and even pay their bills whenever the need arises."

All Mercury customers with a smartphone device who download the app will be able to:

Securely log into their account using biometrics, which means no fumbling with usernames and passwords
Get instant access to their digital insurance I.D. cards
Quickly and securely pay their bills
Contact their agent or Mercury's customer service team with the touch of a button
Connect to roadside assistance 24/7

The Mercury Insurance app is free to users and is available for download in the Apple App Store or Google Play.

Tweet the news: Savings and convenience unite with the launch of @MercuryIns new app. Check it out today. https://bit.ly/3jA95hn

About Mercury Insurance
Mercury Insurance (MCY) is a multiple-line insurance organization predominantly offering personal automobile, homeowners and commercial insurance through a network of independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Since 1962, Mercury has specialized in offering quality insurance at affordable prices. For more information visit www.mercuryinsurance.com or Facebook and follow the company on Twitter.