WSI Implements Manhattan Active® Warehouse Management to Address Growth in Ecommerce, DTC Fulfillment
WSI Supply Chain Solutions has implemented Manhattan Active® Warehouse Management across its ecommerce fulfillment centers. The cloud-native WMS implementation has resulted in measurable improvements in throughput volume and picking accuracy amid surging ecommerce and DTC demand. The system's AI-driven order allocation helps optimize pick density while providing visibility into performance metrics. The implementation has enabled WSI to streamline fulfillment processes, standardize operations, increase shipping reliability, and improve inventory accuracy.
WSI Supply Chain Solutions ha implementato Manhattan Active® Warehouse Management nei suoi centri di evasione degli ordini ecommerce. L'implementazione del WMS basato su cloud ha portato a miglioramenti misurabili nel volume di throughput e nella precisione di prelievo, in un contesto di crescente domanda ecommerce e DTC. L'allocazione degli ordini guidata dall'IA del sistema aiuta a ottimizzare la densità di prelievo, fornendo al contempo visibilità sui parametri di prestazione. L'implementazione ha permesso a WSI di snellire i processi di evasione, standardizzare le operazioni, aumentare l'affidabilità delle spedizioni e migliorare la precisione dell'inventario.
WSI Supply Chain Solutions ha implementado Manhattan Active® Warehouse Management en sus centros de cumplimiento de ecommerce. La implementación de este WMS nativo en la nube ha dado lugar a mejoras medibles en el volumen de procesamiento y la precisión en el picking, en medio de la creciente demanda de ecommerce y DTC. La asignación de pedidos impulsada por IA del sistema ayuda a optimizar la densidad de picking mientras proporciona visibilidad sobre los parámetros de rendimiento. La implementación ha permitido a WSI agilizar los procesos de cumplimiento, estandarizar las operaciones, aumentar la fiabilidad en los envíos y mejorar la precisión del inventario.
WSI 공급망 솔루션은 Manhattan Active® Warehouse Management를 전자상거래 이행 센터에 구현했습니다. 클라우드 기반의 WMS 구현은 증가하는 전자상거래 및 DTC 수요 속에서 처리량과 피킹 정확도에서 측정 가능한 개선을 가져왔습니다. 시스템의 AI 기반 주문 할당은 피킹 밀도를 최적화하며 성과 지표에 대한 가시성을 제공합니다. 이 구현은 WSI가 이행 프로세스를 간소화하고, 운영을 표준화하며, 배송 신뢰성을 높이고, 재고 정확성을 개선할 수 있게 했습니다.
WSI Supply Chain Solutions a mis en œuvre Manhattan Active® Warehouse Management dans ses centres de fulfillment e-commerce. L'implémentation de ce WMS natif dans le cloud a entraîné des améliorations mesurables en termes de volume de traitement et de précision de picking, dans un contexte de demande e-commerce et DTC en hausse. L'allocation des commandes pilotée par l'IA du système aide à optimiser la densité de picking tout en fournissant une visibilité sur les indicateurs de performance. Cette mise en œuvre a permis à WSI de rationaliser les processus de fulfillment, de standardiser les opérations, d'augmenter la fiabilité des expéditions et d'améliorer la précision des stocks.
WSI Supply Chain Solutions hat Manhattan Active® Warehouse Management in seinen E-Commerce-Errichtungszentren implementiert. Die cloud-native WMS-Implementierung hat messbare Verbesserungen im Durchsatzvolumen und in der Picking-Genauigkeit bei steigender E-Commerce- und DTC-Nachfrage zur Folge gehabt. Die KI-gesteuerte Auftragszuweisung des Systems hilft dabei, die Pick-Dichte zu optimieren, während sie gleichzeitig Sichtbarkeit in Bezug auf Leistungskennzahlen bietet. Die Implementierung hat es WSI ermöglicht, die Erfüllungsprozesse zu optimieren, Operationen zu standardisieren, die Versandzuverlässigkeit zu erhöhen und die Inventargenauigkeit zu verbessern.
- Improved throughput volume and picking accuracy
- Enhanced shipping reliability and inventory accuracy
- Streamlined fulfillment processes across operations
- Successful implementation across all ecommerce fulfillment centers
- None.
Insights
The implementation of Manhattan Active® Warehouse Management represents a significant technological upgrade for WSI's fulfillment operations. The cloud-native system's AI-driven order allocation and microservices architecture brings measurable improvements in critical metrics:
- Enhanced pick density optimization
- Improved throughput volume
- Better picking accuracy
- Streamlined fulfillment processes
- Real-time visibility into performance metrics
This implementation is particularly well-timed given the surge in ecommerce and direct-to-consumer (DTC) demand. The platform's cloud-native architecture ensures scalability and flexibility, which is important for handling increasing order volumes while maintaining operational efficiency.
Just from the initial phase of the rollout, Manhattan Active WM is helping WSI achieve measurable improvements in throughput volume and picking accuracy, as demand has surged in ecommerce and DTC. Manhattan Active WM’s intelligent, AI-driven order allocation helps WSI optimize pick density while gaining visibility into individual, departmental and overall performance against goals.
“As we're growing as a company, especially in ecommerce and DTC, we need to make sure we’re sustaining the same high level of performance our customers have come to expect,” said Sebastian West, vice president of IT at WSI. “To do that, we needed to take the next step in our technology. Choosing Manhattan Active Warehouse Management gave us the ability to increase the reliability of our shipping, improve inventory accuracy and gain warehouse efficiency even as demand continues to increase.”
John Servia, vice president of Operational Excellence said, Manhattan’s Professional Services and Customer Support teams have taken a strong partnership approach throughout the implementation in terms of availability and responsiveness. “Knowing that
Manhattan Active WM is the first cloud-native WMS that unifies every aspect of distribution planning and execution. Crafted entirely from API microservices, Manhattan Active WM ushers in a new level of supply chain speed, agility and ease of use.
“Maintaining a high level of service and performance while growing your business can be challenging,” said Stewart Gantt, executive vice president, professional services at Manhattan Associates. “By implementing Manhattan Active WM, WSI has been able to improve both picking accuracy and speed, critical in a higher throughput environment, while streamlining its fulfillment processes and reducing delivery times.”
About WSI
Celebrating over 58 years of excellence, WSI (Warehouse Specialists, LLC) is a nationwide provider of logistics solutions encompassing warehousing, omnichannel fulfillment, chemical logistics, and transportation services. WSI has cultivated long-term customer partnerships through a commitment to safety, operational excellence, and effective communication. Visit https://www.wsinc.com/about/ to learn more.
About Manhattan Associates
Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241119810375/en/
Devika Goel
Manhattan Associates
Tel: +1 470-435-1566
dgoel@manh.com
Source: Manhattan Associates Inc.
FAQ
What improvements has WSI seen after implementing Manhattan Active Warehouse Management (MANH)?
How is Manhattan Active WM (MANH) helping WSI manage ecommerce growth?
What key features does Manhattan Active Warehouse Management (MANH) offer for distribution centers?
