Windsor Selects Manhattan Active® Point of Sale to Enhance and Modernize Its Customer Experience
Windsor, a leading women's fashion retailer, has chosen Manhattan Active® Point of Sale (POS) to enhance its omnichannel shopping experience. The implementation across Windsor's 300+ store network is set to complete this summer. This upgrade from their existing POS solution is driven by Windsor's rapid growth and need for a flexible system adaptable to the dynamic retail environment.
Manhattan Active POS is a cloud-native retail solution that offers robust capabilities for customer engagement and clienteling. It enables retailers to sell, fulfill, and engage with customers anywhere, transforming stores into experiential showrooms, customer service centers, and neighborhood fulfillment points. The system is automatically updated with new features and functions every quarter, ensuring Windsor stays current with the latest retail technology.
Windsor, un importante rivenditore di moda femminile, ha scelto Manhattan Active® Point of Sale (POS) per migliorare la propria esperienza di acquisto omnicanale. L'implementazione nella rete di oltre 300 negozi di Windsor è prevista per completarsi quest'estate. Questo aggiornamento rispetto alla loro attuale soluzione POS è spinto dalla rapida crescita di Windsor e dalla necessità di un sistema flessibile adattabile all'ambiente retail dinamico.
Manhattan Active POS è una soluzione retail nativa cloud che offre capacità robuste per il coinvolgimento del cliente e il clienteling. Permette ai rivenditori di vendere, evadere ordini e interagire con i clienti ovunque, trasformando i negozi in showroom esperienziali, centri di assistenza clienti e punti di evasione nel quartiere. Il sistema viene aggiornato automaticamente con nuove funzionalità e aggiornamenti ogni trimestre, garantendo a Windsor di rimanere attuale con la tecnologia retail più recente.
Windsor, un destacado minorista de moda femenina, ha elegido Manhattan Active® Point of Sale (POS) para mejorar su experiencia de compra omnicanal. La implementación en la red de más de 300 tiendas de Windsor está programada para completarse este verano. Esta actualización desde su solución POS actual es impulsada por el rápido crecimiento de Windsor y la necesidad de un sistema flexible que se adapte al entorno minorista dinámico.
Manhattan Active POS es una solución minorista nativa en la nube que ofrece capacidades sólidas para la participación del cliente y el clienteling. Permite a los minoristas vender, cumplir y interactuar con los clientes en cualquier lugar, transformando las tiendas en salas de exhibición experienciales, centros de atención al cliente y puntos de cumplimiento en el vecindario. El sistema se actualiza automáticamente con nuevas características y funciones cada trimestre, asegurando que Windsor se mantenga al día con la tecnología minorista más reciente.
윈저, 여성 패션 소매업체의 선두주자로, 맨해튼 액티브® 판매시점(POS)을 선택하여 옴니채널 쇼핑 경험을 향상시킬 예정입니다. 300개 이상의 매장 네트워크 전반에서의 구현은 이번 여름 완료될 예정입니다. 기존 POS 솔루션에서의 이 업그레이드는 윈저의 빠른 성장과 역동적인 소매 환경에 적응할 수 있는 유연한 시스템의 필요에 의해 추진되었습니다.
맨해튼 액티브 POS는 고객 참여 및 클라이언트링을 위한 강력한 기능을 제공하는 클라우드 네이티브 소매 솔루션입니다. 이를 통해 소매업체는 고객과 어디서나 판매, 주문 이행 및 상호작용을 할 수 있으며, 매장을 체험형 쇼룸, 고객 서비스 센터 및 지역 이행 지점으로 변모시킵니다. 이 시스템은 매 분기마다 새로운 기능과 특성으로 자동 업데이트되어 윈저가 최신 소매 기술을 유지할 수 있도록 보장합니다.
Windsor, un leader dans le secteur de la mode féminine, a choisi Manhattan Active® Point of Sale (POS) pour améliorer son expérience d'achat omnicanale. La mise en œuvre à travers le réseau de plus de 300 magasins de Windsor devrait être achevée cet été. Cette mise à niveau de leur solution POS existante est motivée par la croissance rapide de Windsor et le besoin d'un système flexible, adaptable à l'environnement de vente au détail dynamique.
Manhattan Active POS est une solution de vente au détail native du cloud qui offre des capacités solides pour l'engagement client et le clienteling. Elle permet aux détaillants de vendre, exécuter des commandes et interagir avec les clients partout, transformant les magasins en showrooms expérientiels, centres de service client et points d'exécution de quartier. Le système est automatiquement mis à jour avec de nouvelles fonctionnalités et options chaque trimestre, garantissant que Windsor reste à la pointe de la technologie de vente au détail.
Windsor, ein führender Anbieter von Damenmode, hat sich für Manhattan Active® Point of Sale (POS) entschieden, um das Omnichannel-Einkaufserlebnis zu verbessern. Die Implementierung in Windsor's über 300 Filialen soll in diesem Sommer abgeschlossen sein. Dieses Upgrade von ihrer bestehenden POS-Lösung wird durch Windsors schnelles Wachstum und den Bedarf an einem flexiblen System, das sich an die dynamische Einzelhandelsumgebung anpassen kann, vorangetrieben.
Manhattan Active POS ist eine cloud-native Einzelhandelslösung, die robuste Funktionen für Kundenbindung und Clienteling bietet. Sie ermöglicht es Einzelhändlern, überall zu verkaufen, Bestellungen zu erfüllen und mit Kunden zu interagieren, wodurch Geschäfte in erlebnisorientierte Showrooms, Kundenservicezentren und lokale Fulfillment-Standorte verwandelt werden. Das System wird vierteljährlich automatisch mit neuen Funktionen und Möglichkeiten aktualisiert, sodass Windsor stets mit der neuesten Einzelhandelstechnologie auf dem Laufenden bleibt.
- Windsor's implementation of Manhattan Active POS across 300+ stores
- Upgrade to a flexible, cloud-native POS solution to support rapid growth
- Enhanced omnichannel shopping experience for young, digital-native consumers
- Automatic quarterly updates with new features and functions
- None.
Insights
Windsor's adoption of Manhattan Active® Point of Sale marks a significant shift in their retail strategy, aimed at enhancing customer experience for their young, digital-native audience. This move aligns with the broader trend of retailers investing in omnichannel capabilities to meet evolving consumer expectations.
The cloud-native nature of Manhattan's POS solution offers several key advantages:
- Quarterly automatic updates ensure the system remains current with the latest retail innovations
- Flexibility to adapt to changing retail environments, important in today's volatile market
- Seamless integration of in-store and online experiences, catering to omnichannel shoppers
For Windsor, this implementation could lead to improved operational efficiency, enhanced customer engagement and potentially increased sales through better clienteling and fulfillment options. However, the success will largely depend on effective staff training and customer adoption of new features.
While this upgrade is promising, investors should monitor the implementation process and its impact on Windsor's performance metrics in the coming quarters to gauge the real-world benefits of this technological investment.
Manhattan Active POS is a next generation, cloud-native retail solution with robust capabilities for customer engagement and clienteling, enabling retailers to sell, fulfill and engage with their customers anywhere. It transforms stores into experiential showrooms, customer service centers and neighborhood fulfillment points, all in one.
"Windsor’s implementation of Manhattan Active Point of Sale will give their store associates the cutting-edge tools to provide a superior shopping experience,” said Bob Howell, executive vice president,
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Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20241011247312/en/
Devika Goel
Manhattan Associates
Tel: +1 470-435-1566
dgoel@manh.com
Source: Manhattan Associates Inc.
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