Manhattan Named a Leader in Point-of-Service and Order Management Analyst Evaluations
Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company received recognition for its strong store inventory management and store fulfillment capabilities, including in-store and curbside pickup.
Manhattan's unified commerce suite, Manhattan Active® Omni, combines Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. This follows their previous recognition as the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report, establishing their position as a unified commerce leader.
Manhattan Associates è stata nominata Leader nel rapporto The Forrester Wave™: Soluzioni Point-of-Service (POS), Q4 2024, ottenendo il punteggio più alto possibile in molte delle categorie tra i 9 fornitori valutati. L'azienda ha ricevuto riconoscimenti per la sua forte gestione dell'inventario in negozio e le capacità di soddisfacimento degli ordini, inclusi il ritiro in negozio e il ritiro in strada.
La suite di commerce unificata di Manhattan, Manhattan Active® Omni, combina applicazioni di Point of Sale, Gestione degli Ordini, Coinvolgimento e Servizio Clienti, e Gestione e Soddisfacimento dell'Inventario in Negozio. Questo segue il loro precedente riconoscimento come unico Leader nel rapporto The Forrester Wave™: Sistemi di Gestione degli Ordini (OMS), Q2 2023, rafforzando la loro posizione come leader nel commerce unificato.
Manhattan Associates ha sido nombrada Líder en el informe The Forrester Wave™: Soluciones Point-of-Service (POS), Q4 2024, logrando la puntuación más alta posible en la mayoría de los criterios entre los 9 proveedores evaluados. La compañía recibió reconocimiento por su sólida gestión de inventario en tienda y capacidades de cumplimiento de pedidos, incluido el servicio de recogida en tienda y en la acera.
La suite de comercio unificado de Manhattan, Manhattan Active® Omni, combina aplicaciones de Punto de Venta, Gestión de Pedidos, Participación y Servicio al Cliente, y Gestión y Cumplimiento de Inventario en Tienda. Esto sigue su reconocimiento previo como el único Líder en el informe The Forrester Wave™: Sistemas de Gestión de Pedidos (OMS), Q2 2023, estableciendo su posición como líder en comercio unificado.
맨해튼 어소시에이츠는 포레스터 웨이브™: 포인트 오브 서비스(POS) 솔루션, 2024년 4분기 보고서에서 리더로 선정되었으며, 평가된 9개 공급업체 중 가장 많은 기준에서 최고 점수를 기록했습니다. 이 회사는 매장 내 재고 관리와 매장 주문 이행 능력, 즉 매장 내 및 인도 중 픽업 서비스에 대한 강력한 평가를 받았습니다.
맨해튼의 통합 거래 플랫폼인 Manhattan Active® Omni는 POS, 주문 관리, 고객 참여 및 서비스, 그리고 매장 재고 및 이행 애플리케이션을 결합합니다. 이는 그들이 이전에 포레스터 웨이브™: 주문 관리 시스템(OMS), 2023년 2분기 보고서에서 유일한 리더로 인정받았던 것을 따르며, 통합 거래 리더로서의 위치를 확립하고 있습니다.
Manhattan Associates a été désignée Leader dans le rapport The Forrester Wave™ : Solutions Point-of-Service (POS), Q4 2024, obtenant le score le plus élevé possible dans le plus de critères parmi les 9 fournisseurs évalués. L'entreprise a été reconnue pour sa gestion solide des stocks en magasin et ses capacités de traitement des commandes, y compris la collecte en magasin et en bordure de trottoir.
La suite de commerce unifiée de Manhattan, Manhattan Active® Omni, combine des applications de Point de Vente, de Gestion des Commandes, d'Engagement et de Service Client, et de Gestion et Exécution des Stocks en Magasin. Cela fait suite à leur précédente reconnaissance en tant que seul Leader dans le rapport The Forrester Wave™ : Systèmes de Gestion des Commandes (OMS), Q2 2023, établissant leur position en tant que leader du commerce unifié.
Manhattan Associates wurde im Bericht The Forrester Wave™: Point-of-Service (POS)-Lösungen, Q4 2024, als Leader ausgezeichnet und erreichte die höchste mögliche Punktzahl in den meisten Kriterien unter 9 bewerteten Anbietern. Das Unternehmen erhielt Anerkennung für sein starkes Filialinventarmanagement und seine Fähigkeiten zur Auftragsabwicklung, einschließlich Abholung im Laden und an der Bordsteinkante.
Die einheitliche Handelsplattform von Manhattan, Manhattan Active® Omni, kombiniert Anwendungen für Point of Sale, Auftragsmanagement, Kundenbindung und -service sowie Filialinventar und Fulfillment. Dies folgt auf ihre frühere Anerkennung als einziger Leader im Bericht The Forrester Wave™: Auftragsmanagementsysteme (OMS), Q2 2023, wodurch ihre Position als führendes Unternehmen im einheitlichen Handel gefestigt wird.
- Named Leader in Forrester Wave POS Solutions Q4 2024
- Achieved highest score possible in most evaluation criteria
- Named sole Leader in Forrester Wave OMS Q2 2023
- Strong performance in store inventory management and fulfillment capabilities
- None.
As digital commerce continues to grow, retailers are repurposing their stores to meet the needs of modern shoppers. They are discovering their stores hold the key to sustainable differentiation - not as mere fulfillment points or showrooms, but as sophisticated engines of customer intelligence and relationship building. Modern retail stores are moving beyond selling products and completing checkout transactions to providing a seamless, customer-centric experience that merges the best of digital convenience with the value of human interaction provided by in-store shopping.
“We’re honored to be named a Leader in the 2024 Forrester POS Wave and view it as further affirmation of Manhattan’s dedication to helping retailers deliver a seamless omnichannel experience,” said Robby Dewling, director, Product Management, Manhattan Associates. “Last year,
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About Manhattan Associates:
Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241205682356/en/
James Canham-Ash
EMEA Communications Manhattan
jash@manh.com
Source: Manhattan Associates Inc.
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