Welcome to our dedicated page for LiveVox Holdings news (Ticker: LVOX), a resource for investors and traders seeking the latest updates and insights on LiveVox Holdings stock.
LiveVox Holdings, Inc. (LVOX) is a prominent provider of enterprise-grade cloud contact center solutions. The company is renowned for its advanced, scalable, and secure contact center services, which include Automatic Call Distribution (ACD), predictive dialers, Interactive Voice Response (IVR), centralized call recording, business analytics, and a comprehensive compliance suite. By leveraging a patented PCI-certified cloud platform and a robust IP/MPLS mesh, LiveVox ensures high scalability and reliability for its clients.
LiveVox’s solutions enable rapid deployment, allowing businesses to quickly adapt to changing market demands. Clients have the flexibility to manage their daily operations efficiently, thanks to LiveVox’s user-friendly interfaces and advanced control features. The company’s multi-tenant architecture supports seamless scalability, making it an ideal choice for businesses of all sizes.
LiveVox is also an affiliate partner of Aspect Software, further enhancing its ability to deliver cutting-edge contact center technologies. Recent achievements include continuous enhancements to their cloud platform, ensuring compliance with industry regulations and offering innovative tools for improved customer engagement.
The company’s financial health is solid, supported by strategic partnerships and a commitment to innovation. LiveVox continues to invest in research and development to stay ahead in the competitive cloud contact center market.
Recent Projects:
- Enhancements to the predictive dialer technology to improve call efficiency.
- Integration of advanced business analytics tools for better data-driven decision making.
- Expansion of the compliance suite to adhere to the latest industry regulations.
For more information, visit LiveVox’s official website.
Deepwatch, a leading managed security platform, has appointed John DiLullo as its new CEO, effective immediately. DiLullo, with over 30 years of experience, succeeds founding CEO Charlie Thomas, who will now serve as Chairman of the Board. DiLullo's prior roles include CEO of LiveVox, acquired by NICE Systems in December 2023, and CEO of Lastline, acquired by VMware in 2020. He has also held leadership positions at Forcepoint, F5 Networks, Cisco, HP/Aruba Networks, and Sonicwall. DiLullo's expertise spans driving growth, customer-centric strategies, and cybersecurity. His appointment aims to further Deepwatch's growth and leadership in the Managed Detection and Response market. Under Thomas, the company saw a 10-fold customer base increase and various awards for innovation and workplace culture.
Deepwatch has appointed John DiLullo as the new Chief Executive Officer, succeeding Charlie Thomas who will now serve as Chairman of the Board of Directors. This change is effective immediately. DiLullo, a seasoned cybersecurity executive with over 30 years of industry experience, has previously led companies like LiveVox and Lastline, which were acquired by NICE Systems and VMware, respectively. He has also held leadership roles at Forcepoint, F5 Networks, Cisco, HP/Aruba Networks, and Sonicwall. DiLullo holds a Bachelor of Science in Electrical Engineering from Villanova University and two US Patents in Signal Processing.
Deepwatch, known for its managed security platform, aims to expand its capabilities and tech partnerships under DiLullo's leadership. Charlie Thomas expressed confidence in DiLullo's ability to scale the company while maintaining its reputation for innovation and world-class service. DiLullo emphasized the company's strong position in the Managed Detection and Response market and expressed excitement about leading Deepwatch into its next growth phase.
Deepwatch has achieved a tenfold increase in its customer base under Thomas and has been recognized as a certified Great Place to Work® for four consecutive years. The company is backed by Springcoast Capital Partners, ABS Capital, and Goldman Sachs.
LiveVox (Nasdaq: LVOX), a cloud CCaaS platform provider, has partnered with Jenne, Inc., a leading cloud services broker and value-added distributor. This collaboration aims to expand LiveVox's North American CCaaS customer base by offering Jenne's resellers immediate access to LiveVox's platform.
The partnership will enable contact centers to transition from on-premise solutions to cloud-based systems with AI and automation capabilities. It combines LiveVox's cloud contact center solutions with Jenne's pre- and post-sales support to deliver tangible results and ROI for the contact center industry.
This strategic alliance allows Jenne to provide its partners with a comprehensive CCaaS solution, while helping LiveVox increase its distribution through Jenne's network. The collaboration aims to meet the growing demand for cloud-based contact center solutions with AI capabilities.
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