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LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies

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LivePerson (Nasdaq: LPSN), a leader in digital-first customer conversations, has appointed Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. These strategic hires aim to accelerate the company's go-to-market capabilities and partner ecosystem. Halkett, formerly CRO at SambaNova Systems, will oversee North America enterprise, mid-market, and Latin America sales teams. Steeves, previously VP at Equinix, will focus on accelerating LivePerson's partner-first motion and creating strategic alliances. Both executives bring extensive experience in scaling sales and partnerships in the tech industry, supporting LivePerson's strategy to expand its enterprise customer base, build a focused mid-market sales engine, and enhance its partner ecosystem.

LivePerson (Nasdaq: LPSN), leader nelle conversazioni con i clienti digital-first, ha nominato Richard Halkett come Vicepresidente Senior, Vendite per le Americhe e Rich Steeves come Vicepresidente Senior, Partnership. Questi assunzioni strategiche mirano ad accelerare le capacità di go-to-market dell'azienda e l'ecosistema di partner. Halkett, ex CRO di SambaNova Systems, superviserà i team di vendita enterprise, mid-market e dell'America Latina. Steeves, precedentemente VP di Equinix, si concentrerà sull'accelerazione dell'approccio partner-first di LivePerson e sulla creazione di alleanze strategiche. Entrambi gli executive portano una vasta esperienza nella scalabilità delle vendite e delle partnership nell'industria tecnologica, supportando la strategia di LivePerson di espandere la propria base clienti enterprise, costruire un motore di vendite mid-market mirato e migliorare il proprio ecosistema di partner.

LivePerson (Nasdaq: LPSN), líder en conversaciones con los clientes digitales, ha nombrado a Richard Halkett como Vicepresidente Senior de Ventas para las Américas y a Rich Steeves como Vicepresidente Senior de Alianzas. Estas contrataciones estratégicas tienen como objetivo acelerar las capacidades de mercado de la empresa y el ecosistema de socios. Halkett, anteriormente CRO en SambaNova Systems, supervisará los equipos de ventas de empresas, del mercado medio y de América Latina. Steeves, anteriormente VP en Equinix, se centrará en acelerar el enfoque de socio primero de LivePerson y en crear alianzas estratégicas. Ambos ejecutivos aportan una amplia experiencia en la escalabilidad de ventas y asociaciones en la industria tecnológica, apoyando la estrategia de LivePerson para expandir su base de clientes empresariales, construir un motor de ventas para el mercado medio y mejorar su ecosistema de socios.

LivePerson (Nasdaq: LPSN)는 디지털 중심 고객 대화의 선두주자로, Richard Halkett를 아메리카 세일즈 수석 부사장으로, Rich Steeves를 파트너십 수석 부사장으로 임명했습니다. 이러한 전략적 채용은 회사의 시장 진입 능력과 파트너 생태계를 가속화하는 것을 목표로 합니다. Halkett는 이전에 SambaNova Systems의 CRO로 북미 기업, 중소기업 및 라틴 아메리카 판매 팀을 감독하게 됩니다. Steeves는 이전에 Equinix의 VP로서 LivePerson의 파트너 우선 접근 방식을 가속화하고 전략적 제휴를 만드는 데 집중할 것입니다. 두 임원 모두 기술 산업에서 판매 및 파트너십 확장에 대한 방대한 경험을 가지고 있어, LivePerson이 기업 고객 기반을 확장하고, 중소 시장 판매 엔진을 구축하며, 파트너 생태계를 개선하는 전략을 지원합니다.

LivePerson (Nasdaq: LPSN), leader des conversations clients numériques, a nommé Richard Halkett en tant que Vice-Président Senior, Ventes pour les Amériques et Rich Steeves en tant que Vice-Président Senior, Partenariats. Ces recrutements stratégiques visent à accélérer les capacités de mise sur le marché de l'entreprise et son écosystème de partenaires. Halkett, anciennement CRO chez SambaNova Systems, supervisera les équipes de vente pour les entreprises, le marché intermédiaire et l'Amérique Latine. Steeves, précédemment VP chez Equinix, se concentrera sur l'accélération de l'approche axée sur les partenaires de LivePerson et sur la création d'alliances stratégiques. Les deux dirigeants apportent une vaste expérience dans l'expansion des ventes et des partenariats dans l'industrie technologique, soutenant ainsi la stratégie de LivePerson visant à étendre sa base de clients entreprises, à construire un moteur de vente ciblé pour le marché intermédiaire et à améliorer son écosystème de partenaires.

LivePerson (Nasdaq: LPSN), führend in digitalen Kundenkonversationen, hat Richard Halkett zum Senior Vice President für den Vertrieb in den Amerikas und Rich Steeves zum Senior Vice President für Partnerschaften ernannt. Diese strategischen Einstellungen zielen darauf ab, die Markteinführungsfähigkeiten und das Partner-Ökosystem des Unternehmens zu beschleunigen. Halkett, ehemaliger CRO bei SambaNova Systems, wird die Vertriebsteams für Unternehmen, den Mittelstand und Lateinamerika leiten. Steeves, zuvor VP bei Equinix, wird sich darauf konzentrieren, die Partner-zuerst-Strategie von LivePerson zu beschleunigen und strategische Allianzen zu bilden. Beide Führungskräfte bringen umfangreiche Erfahrungen im Skalieren von Vertrieb und Partnerschaften in der Technologiebranche mit und unterstützen somit die Strategie von LivePerson, seine Kundenbasis im Unternehmenssektor zu erweitern, einen fokussierten Vertriebsansatz für den Mittelstand aufzubauen und sein Partner-Ökosystem zu verbessern.

Positive
  • Appointment of experienced executives to strengthen sales and partnerships
  • Focus on expanding enterprise customer base and mid-market sales
  • Strategy to accelerate partner ecosystem and go-to-market capabilities
  • Potential for improved business outcomes and customer value
Negative
  • None.

Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem

NEW YORK, Sept. 10, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished leaders supports LivePerson's strategy to accelerate the business, build its go-to-market capabilities and partner ecosystem, and deliver greater value to its world-class enterprise customers.

"Richard and Rich bring an extraordinary wealth of experience and proven success in scaling both sales and partner ecosystems," said Sandy Hogan, Chief Revenue Officer at LivePerson. "Bringing them on board underscores our commitment to the key areas that we believe will drive LivePerson's business forward, including scaling our enterprise customer base, building a focused mid-market sales engine, and accelerating a partner-always motion across our entire best-in-class customer engagement model."

Richard Halkett, a seasoned sales executive, will oversee LivePerson's North America enterprise, mid-market, and Latin America sales teams. He joins from SambaNova Systems, the chips-to-models AI unicorn, where he served as Chief Revenue Officer. Prior to that, Halkett held leadership positions at Amazon Web Services and Cisco, where he built and led large global specialized sales teams. With proven success across the technology industry, the public and private sectors, and companies ranging from startups to large scale enterprises, Halkett will focus on investing in and scaling LivePerson's enterprise base and building a targeted mid-market engine.

"We live in a digital-first world where people expect high-quality customer experience across all channels. This presents huge opportunities for our customers and their end-customers, and LivePerson is uniquely suited to help deliver on them," said Halkett. "I'm thrilled to join LivePerson's team of experts and contribute to its mission of putting meaningful customer conversations at the center of business."

Rich Steeves joins LivePerson with an accomplished track record of building high-value partnerships at the world's leading technology companies. Most recently, he served as Vice President of Joint Platform Solutions and Technology Alliances Sales at Equinix, where he developed industry-leading AI and multi/hybrid cloud solutions with strategic partners including Nvidia, Dell, HPE, and Cisco. Steeves will focus on accelerating LivePerson's partner-first motion, creating strategic alliances to deliver customer-centric solutions while scaling the company's ecosystem across key industries.

"Combining and scaling LivePerson's capabilities with those of our partners is fundamental to our success and how we drive even more value for our customers. LivePerson's commitment to strong partnerships aligns perfectly with my experience driving growth through collaboration," said Steeves. "I look forward to working with the team to uplevel our partner ecosystem and accelerate business outcomes for our joint customers."

To learn more about LivePerson's solutions for digital-first customer conversations, visit liveperson.com.

About LivePerson, Inc.
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital-first customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better business outcomes. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.

Forward-Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are being made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risks and uncertainties, and actual events or results may differ materially from our expectations. Some of the factors that could cause events or results to differ from our expectations include, without limitation, our ability to execute on and deliver our current business, sales, go-to-market and product plans and goals, and the other factors described in the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 4, 2024, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, filed with the SEC on May 10, 2024, and our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, filed with the SEC on August 7, 2024. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Media Contact:
Mike Tague
mtague@liveperson.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/liveperson-appoints-richard-halkett-and-rich-steeves-to-strengthen-global-sales-and-partnership-strategies-302243295.html

SOURCE LivePerson, Inc.

FAQ

Who are the new executives appointed by LivePerson (LPSN)?

LivePerson (LPSN) has appointed Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships.

What is Richard Halkett's role at LivePerson (LPSN)?

Richard Halkett will oversee LivePerson's North America enterprise, mid-market, and Latin America sales teams as Senior Vice President, Americas Sales.

What is Rich Steeves' focus in his new role at LivePerson (LPSN)?

Rich Steeves will focus on accelerating LivePerson's partner-first motion and creating strategic alliances to deliver customer-centric solutions while scaling the company's ecosystem across key industries.

How do these appointments align with LivePerson's (LPSN) strategy?

These appointments support LivePerson's strategy to accelerate the business, build go-to-market capabilities, enhance the partner ecosystem, and deliver greater value to enterprise customers.

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