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LivePerson Announces the Appointment of Two New Board Members

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LivePerson (LPSN) has announced the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon, expanding its board to eight directors. Fletcher brings 17 years of experience in SaaS industry transformations and currently serves as CFO of Planful and Operating Principal at Vector Capital Management, LivePerson's largest investor. Tjon contributes over 25 years of executive leadership experience in technology and SaaS industries, with expertise in business transformation and financial restructuring.

Following these appointments, seven of the eight board members are independent, with six having joined in the past two years. The appointments were approved by shareholders at LivePerson's annual meeting.

LivePerson (LPSN) ha annunciato la nomina di due nuovi membri del consiglio, Dan Fletcher e Karin-Joyce (KJ) Tjon, portando il numero dei direttori a otto. Fletcher porta con sé 17 anni di esperienza nelle trasformazioni nel settore SaaS e attualmente ricopre il ruolo di CFO di Planful e Principal Operativo presso Vector Capital Management, il più grande investitore di LivePerson. Tjon contribuisce con oltre 25 anni di esperienza nella leadership esecutiva nei settori della tecnologia e del SaaS, con competenze nella trasformazione aziendale e nella ristrutturazione finanziaria.

Subito dopo queste nomine, sette degli otto membri del consiglio sono indipendenti, con sei di loro che si sono uniti negli ultimi due anni. Le nomine sono state approvate dagli azionisti durante l'assemblea annuale di LivePerson.

LivePerson (LPSN) ha anunciado el nombramiento de dos nuevos miembros de la junta, Dan Fletcher y Karin-Joyce (KJ) Tjon, ampliando su junta a ocho directores. Fletcher aporta 17 años de experiencia en transformaciones en la industria del SaaS y actualmente es CFO de Planful y Principal Operativo en Vector Capital Management, el mayor inversor de LivePerson. Tjon suma más de 25 años de experiencia en liderazgo ejecutivo en las industrias de tecnología y SaaS, con especialización en transformación empresarial y reestructuración financiera.

Tras estos nombramientos, siete de los ocho miembros de la junta son independientes, con seis que se unieron en los últimos dos años. Los nombramientos fueron aprobados por los accionistas en la reunión anual de LivePerson.

라이브퍼슨 (LPSN)은 두 명의 새로운 이사인 단 플레처카린-조이스 (KJ) 톤을 임명했다고 발표하며 이사회를 여덟 명으로 확대했습니다. 플레처는 SaaS 산업의 변혁 분야에서 17년의 경험을 쌓았으며, 현재 Planful의 CFO와 LivePerson의 최대 투자자인 Vector Capital Management의 운영 책임자로 활동하고 있습니다. 톤은 기술 및 SaaS 산업에서 25년 이상의 경영 리더십 경험을 가지고 있으며, 비즈니스 혁신 및 재무 구조 조정에 대한 전문성을 갖추고 있습니다.

이러한 임명 이후, 여덟 명의 이사 중 일곱 명이 독립적이며, 그 중 여섯 명은 지난 2년간 합류했습니다. 이 임명은 라이브퍼슨의 연례 모임에서 주주들의 승인을 받았습니다.

LivePerson (LPSN) a annoncé la nomination de deux nouveaux membres du conseil d'administration, Dan Fletcher et Karin-Joyce (KJ) Tjon, portant le nombre total de directeurs à huit. Fletcher dispose de 17 ans d'expérience dans les transformations du secteur SaaS et occupe actuellement le poste de CFO chez Planful, ainsi que celui de Principal Opérationnel chez Vector Capital Management, le plus grand investisseur de LivePerson. Tjon apporte plus de 25 ans d'expérience en leadership exécutif dans les industries technologiques et SaaS, avec une expertise en transformation des affaires et en restructuration financière.

Suite à ces nominations, sept des huit membres du conseil d'administration sont indépendants, dont six se sont joints au cours des deux dernières années. Les nominations ont été approuvées par les actionnaires lors de l'assemblée générale annuelle de LivePerson.

LivePerson (LPSN) hat die Ernennung von zwei neuen Vorstandsmitgliedern, Dan Fletcher und Karin-Joyce (KJ) Tjon, bekannt gegeben und den Vorstand auf acht Direktor:innen erweitert. Fletcher bringt 17 Jahre Erfahrung in der Transformation der SaaS-Branche mit und ist derzeit CFO von Planful sowie Operating Principal bei Vector Capital Management, dem größten Investor von LivePerson. Tjon hat über 25 Jahre Erfahrung in der Führungsebene der Technologie- und SaaS-Branche, mit Fachkenntnissen in der Geschäftstransformation und finanziellen Restrukturierung.

Nach diesen Ernennungen sind sieben der acht Vorstandsmitglieder unabhängig, sechs von ihnen haben sich in den letzten zwei Jahren dem Vorstand angeschlossen. Die Ernennungen wurden auf der Jahreshauptversammlung von LivePerson von den Aktionären genehmigt.

Positive
  • Board strengthened with two experienced turnaround experts
  • High independence ratio with 7 out of 8 directors being independent
  • Significant board renewal with 75% of directors appointed in past two years
  • Addition of directors with specific expertise in financial restructuring and SaaS operations
Negative
  • Appointment of turnaround experts suggests company may be facing operational challenges

NEW YORK, Dec. 16, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) (the "Company"), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, is pleased to announce the appointment of two new board members, Dan Fletcher and Karin-Joyce (KJ) Tjon.

"We are excited to welcome Dan and K.J. to the LivePerson Board of Directors," said Bruce Hansen, Chair of the Board. "Both bring an exceptional level of expertise in business turnarounds, with a particular focus on financial, strategic and operational execution. These appointments add complementary skills and perspectives to the board, along with deep financial expertise as the company continues to work toward key strategic objectives and enhanced shareholder value."

Dan Fletcher brings over 17 years of experience in financial, strategic and operational transformations within the SaaS industry. He currently serves as Chief Financial Officer of SaaS provider Planful, and also serves as an Operating Principal at Vector Capital Management, L.P., LivePerson's largest investor. Prior to Planful, Dan served as the CFO at MarkLogic. In addition to LivePerson, Dan serves on the board of Gappify.

Karin-Joyce (K.J.) Tjon brings over 25 years of executive and board leadership experience within the broader technology and SaaS industries with a proven track record in business transformation, turnaround management and financial restructuring. She previously held senior roles such as CFO at Alorica, Inc. and President and COO at Scientific Games, Inc. In addition to LivePerson, K.J. serves on the boards of Solidion Technology, Inc. and Volcon, Inc.

Following these appointments, LivePerson's Board now consists of eight directors, seven of whom are independent and six of whom have joined the Board in the past two years. These appointments were approved by shareholders at LivePerson's annual meeting. 

About LivePerson, Inc.

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Learn more at liveperson.com.

Forward-Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are being made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risks and uncertainties, and actual events or results may differ materially from our expectations. Some of the factors that could cause events or results to differ from our expectations include, without limitation, our ability to execute on and deliver our current business, sales, go-to-market and product plans and goals, and the other factors described in the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 4, 2024, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, filed with the SEC on May 10, 2024,  our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, filed with the SEC on August 7, 2024, and our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024, filed with the SEC on November 8, 2024. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Investor Relations Contact:

ir-lp@liveperson.com

Media Contact:

Riah Lawry
pr@liveperson.com

 

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SOURCE LivePerson, Inc.

FAQ

Who are the new board members appointed to LivePerson (LPSN)?

LivePerson appointed Dan Fletcher, current CFO of Planful, and Karin-Joyce (KJ) Tjon, who has over 25 years of executive leadership experience in technology and SaaS industries.

What is the current composition of LivePerson's (LPSN) board after the new appointments?

After the appointments, LivePerson's board consists of eight directors, with seven being independent and six having joined in the past two years.

What experience does Dan Fletcher bring to LivePerson's (LPSN) board?

Dan Fletcher brings 17 years of experience in financial, strategic and operational transformations within the SaaS industry, and serves as CFO of Planful and Operating Principal at Vector Capital Management.

What is KJ Tjon's background and expertise for LivePerson's (LPSN) board?

KJ Tjon brings over 25 years of executive and board leadership experience in technology and SaaS industries, with expertise in business transformation, turnaround management, and financial restructuring.

How many independent directors does LivePerson (LPSN) now have?

LivePerson now has seven independent directors out of a total of eight board members.

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