Lenovo Named a Leader in Mid-Market Digital Transformation with Innovative Workplace Solutions
Lenovo has achieved Leader status in the 2024 Digital Workplace Services PEAK Matrix® Assessment for Mid-Market Enterprises by Everest Group. The recognition highlights Lenovo's innovative Digital Workplace Solutions, particularly its proprietary Care of One™ platform, which delivers personalized experiences and significant operational improvements.
Key benefits of Care of One™ include:
- 30% enhancement in user experience
- 30% reduction in end-user support costs
- 40% proactive issue resolution through Gen AI-powered insights
The evaluation framework focused on three dimensions: Market Impact, Vision and Capability, and Client-Centric Approach. Lenovo's solutions combine managed and professional services with Gen AI-powered tools, complemented by Lenovo TruScale's as-a-service provisioning to align technology investments with business growth. The company's recognition demonstrates its success in delivering cost-efficient, transformative solutions for mid-market enterprises.
Lenovo ha raggiunto lo status di Leader nella valutazione PEAK Matrix® per i Servizi Digital Workplace 2024 per le Medie Imprese da parte di Everest Group. Questo riconoscimento mette in evidenza le innovative Soluzioni Digital Workplace di Lenovo, in particolare la sua piattaforma proprietaria Care of One™, che offre esperienze personalizzate e significativi miglioramenti operativi.
I principali vantaggi di Care of One™ includono:
- 30% di miglioramento nell'esperienza utente
- 30% di riduzione dei costi di supporto per gli utenti finali
- 40% di risoluzione proattiva dei problemi grazie a intuizioni alimentate da Gen AI
Il framework di valutazione si è concentrato su tre dimensioni: Impatto sul Mercato, Visione e Capacità, e Approccio Centrico sul Cliente. Le soluzioni di Lenovo combinano servizi gestiti e professionali con strumenti alimentati da Gen AI, complementati dal provisioning as-a-service di Lenovo TruScale, per allineare gli investimenti tecnologici con la crescita aziendale. Il riconoscimento dell'azienda dimostra il suo successo nel fornire soluzioni trasformative e cost-efficienti per le medie imprese.
Lenovo ha logrado estatus de Líder en la Evaluación PEAK Matrix® de Servicios de Lugar de Trabajo Digital 2024 para Empresas de Mercado Mediano por parte de Everest Group. Este reconocimiento destaca las innovadoras Soluciones de Lugar de Trabajo Digital de Lenovo, particularmente su plataforma propietaria Care of One™, que ofrece experiencias personalizadas y mejoras operativas significativas.
Los beneficios clave de Care of One™ incluyen:
- 30% de mejora en la experiencia del usuario
- 30% de reducción en costos de soporte para usuarios finales
- 40% de resolución proactiva de problemas a través de conocimientos impulsados por Gen AI
El marco de evaluación se centró en tres dimensiones: Impacto en el Mercado, Visión y Capacidad, y Enfoque Centrado en el Cliente. Las soluciones de Lenovo combinan servicios gestionados y profesionales con herramientas alimentadas por Gen AI, complementadas por el aprovisionamiento as-a-service de Lenovo TruScale para alinear las inversiones tecnológicas con el crecimiento empresarial. El reconocimiento de la empresa demuestra su éxito en ofrecer soluciones transformadoras y rentables para las empresas de mercado mediano.
Lenovo는 에버레스트 그룹의 2024년 중견 기업을 위한 디지털 워크플레이스 서비스 PEAK Matrix® 평가에서 리더로 선정되었습니다. 이 인정은 Lenovo의 혁신적인 디지털 워크플레이스 솔루션, 특히 개인화된 경험과 상당한 운영 개선을 제공하는 독점 플랫폼인 Care of One™을 강조합니다.
Care of One™의 주요 이점은 다음과 같습니다:
- 사용자 경험 30% 향상
- 최종 사용자 지원 비용 30% 절감
- Gen AI 기반 통찰력을 통한 40%의 사전 문제 해결
평가 프레임워크는 시장 영향, 비전 및 역량, 고객 중심 접근 방식의 세 가지 차원에 초점을 맞췄습니다. Lenovo의 솔루션은 관리 및 전문 서비스를 Gen AI 기반 도구와 결합하여 제공하며, Lenovo TruScale의 서비스형 프로비저닝을 통해 기술 투자를 비즈니스 성장과 일치시킵니다. 회사의 이 평가는 중견 기업을 위한 비용 효율적이고 혁신적인 솔루션을 제공하는 데 성공했음을 보여줍니다.
Lenovo a atteint le statut de Leader dans l'évaluation PEAK Matrix® des Services de Lieu de Travail Numérique 2024 pour les Entreprises de Marché Moyen par Everest Group. Cette reconnaissance met en lumière les Solutions de Lieu de Travail Numérique innovantes de Lenovo, en particulier sa plateforme propriétaire Care of One™, qui offre des expériences personnalisées et des améliorations opérationnelles significatives.
Les principaux avantages de Care of One™ comprennent:
- 30% d'amélioration de l'expérience utilisateur
- 30% de réduction des coûts de support pour les utilisateurs finaux
- 40% de résolution proactive des problèmes grâce à des insights alimentés par Gen AI
Le cadre d'évaluation s'est concentré sur trois dimensions : Impact sur le Marché, Vision et Capacité, et Approche Centrée sur le Client. Les solutions de Lenovo combinent des services gérés et professionnels avec des outils alimentés par Gen AI, complétés par le provisioning en tant que service de Lenovo TruScale pour aligner les investissements technologiques avec la croissance de l'entreprise. La reconnaissance de l'entreprise démontre son succès dans la fourniture de solutions transformantes et rentables pour les entreprises de marché moyen.
Lenovo hat im PEAK Matrix® Assessment 2024 für Digitale Arbeitsplatzservices für mittelständische Unternehmen von der Everest Group den Status "Leader" erreicht. Diese Anerkennung hebt die innovativen Digital Workplace Solutions von Lenovo hervor, insbesondere die proprietäre Care of One™ Plattform, die personalisierte Erfahrungen und signifikante betriebliche Verbesserungen bietet.
Zu den Hauptvorteilen von Care of One™ gehören:
- 30% Verbesserung der Benutzererfahrung
- 30% Reduzierung der Supportkosten für Endbenutzer
- 40% proaktive Problemlösung durch gen AI-unterstützte Erkenntnisse
Der Bewertungsrahmen konzentrierte sich auf drei Dimensionen: Markteinfluss, Vision und Fähigkeit sowie kundenorientierter Ansatz. Die Lösungen von Lenovo kombinieren Managed und Professional Services mit Tools, die von Gen AI unterstützt werden, und ergänzen dies durch das as-a-Service-Provisioning von Lenovo TruScale, um technologische Investitionen mit dem Unternehmenswachstum in Einklang zu bringen. Die Anerkennung des Unternehmens zeigt seinen Erfolg bei der Bereitstellung kosteneffizienter, transformierender Lösungen für mittelständische Unternehmen.
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Empowering Mid-Market Enterprises with Lenovo’s Digital Workplace Solutions
As businesses face increasing demands for cost-efficiency and operational agility, Lenovo’s Digital Workplace Solutions stand out for their ability to deliver personalized, scalable, and impactful results. Leveraging its proprietary Care of One™ platform, Lenovo delivers tailored experiences that enhance employee productivity, streamline IT operations, and reduce costs.
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Care of One™ Benefits
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Enhances user experience by up to
30% -
Reduces end-user support costs by
30% -
Helps resolve
40% of issues proactively through Gen AI-powered insights
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Enhances user experience by up to
Through Care of One™, Lenovo enables hyper-personalized workplace experiences, combining managed and professional services with Gen AI-powered tools to meet the evolving needs of modern workforces. By incorporating Lenovo TruScale’s as-a-service provisioning, organizations can seamlessly align their technology investments with business growth.
Everest Group’s Framework for Evaluation
Everest Group’s analysis recognized Lenovo’s strengths across three critical dimensions:
- Market Impact: Proven success in driving measurable business outcomes for mid-market enterprises
- Vision and Capability: Leadership in innovation, with proprietary tools that optimize IT operations and elevate employee experiences
- Client-Centric Approach: Agile engagement models that align with mid-market enterprises’ preference for phased, scalable investments
A Recognized Commitment to Innovation and Success
The PEAK Matrix® Assessment incorporates a rigorous methodology that evaluates service providers on market impact, vision, and capabilities. Lenovo’s recognition as a Leader underscores its ability to deliver solutions that balance cost-efficiency with transformative potential.
“We appreciate being recognized as a leader in the Digital Workplace Services PEAK Matrix® Assessment,” said Vijay Gopal, Digital Workplace Solutions offering executive, Lenovo. “Lenovo’s digital workplace offerings, powered by Care of One™, represent a comprehensive approach to modernizing workplaces, delivering hyper-personalized experiences, and maximizing ROI for mid-market enterprises. It's about the employee experience, driving innovation, creativity, and employee satisfaction.”
For more information about Lenovo’s Digital Workplace Solutions and the Care of One™ platform, visit our website here.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
About Lenovo
Lenovo is a
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Source: Lenovo
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