Lenovo: Current State of Workplace IT Impedes AI Productivity Benefits
Lenovo (LNVGY) has released a global survey of 600 IT leaders revealing a significant gap between AI potential and current workplace readiness. While 79% believe AI will enable more impactful work, less than half feel their current digital solutions adequately support productivity.
The survey highlights that only 36% of respondents believe their systems effectively support employee engagement, and 89% indicate the need for a digital workplace overhaul to fully leverage AI. Key areas where AI can positively impact organizations include enhanced collaboration through virtual co-authoring and real-time translations, creative empowerment by automating repetitive tasks, and productivity boosts through AI-driven insights.
The research identifies major challenges including: personalization gaps (63% emphasize the need for personalized digital workplaces), and support automation needs (61% acknowledge the necessity of AI-driven IT support). Lenovo recommends three key actions: simplifying and personalizing employee experience, automating IT processes, and transforming workflows for value creation.
Lenovo (LNVGY) ha pubblicato un sondaggio globale che coinvolge 600 leader IT, rivelando un significativo divario tra il potenziale dell'IA e la prontezza attuale dei luoghi di lavoro. Sebbene il 79% creda che l'IA consentirà di svolgere un lavoro più impattante, meno della metà ritiene che le attuali soluzioni digitali supportino adeguatamente la produttività.
Il sondaggio evidenzia che solo il 36% degli intervistati crede che i propri sistemi supportino efficacemente il coinvolgimento dei dipendenti, e l'89% indica la necessità di una revisione del luogo di lavoro digitale per sfruttare appieno l'IA. Le aree chiave in cui l'IA può avere un impatto positivo sulle organizzazioni includono una collaborazione migliorata attraverso la co-autorialità virtuale e le traduzioni in tempo reale, l'emancipazione creativa automatizzando compiti ripetitivi e incrementi di produttività attraverso approfondimenti guidati dall'IA.
La ricerca identifica sfide principali tra cui: lacune nella personalizzazione (il 63% sottolinea la necessità di luoghi di lavoro digitali personalizzati) e necessità di automazione del supporto (il 61% riconosce l'esigenza di supporto IT guidato dall'IA). Lenovo raccomanda tre azioni chiave: semplificare e personalizzare l'esperienza dei dipendenti, automatizzare i processi IT e trasformare i flussi di lavoro per la creazione di valore.
Lenovo (LNVGY) ha lanzado una encuesta global que involucra a 600 líderes de TI, revelando una brecha significativa entre el potencial de la IA y la preparación actual de los lugares de trabajo. Aunque el 79% cree que la IA permitirá realizar un trabajo más impactante, menos de la mitad siente que sus soluciones digitales actuales apoyan adecuadamente la productividad.
La encuesta destaca que solo el 36% de los encuestados cree que sus sistemas apoyan efectivamente el compromiso de los empleados, y el 89% indica la necesidad de una revisión del lugar de trabajo digital para aprovechar al máximo la IA. Las áreas clave donde la IA puede impactar positivamente a las organizaciones incluyen una colaboración mejorada a través de la coautoría virtual y las traducciones en tiempo real, el empoderamiento creativo al automatizar tareas repetitivas y el aumento de la productividad mediante información impulsada por IA.
La investigación identifica desafíos importantes, incluyendo: brechas de personalización (el 63% enfatiza la necesidad de lugares de trabajo digitales personalizados) y necesidades de automatización del soporte (el 61% reconoce la necesidad de soporte de TI impulsado por IA). Lenovo recomienda tres acciones clave: simplificar y personalizar la experiencia de los empleados, automatizar procesos de TI y transformar flujos de trabajo para la creación de valor.
레노버 (LNVGY)는 600명의 IT 리더를 대상으로 한 글로벌 설문조사를 발표하여 AI의 잠재력과 현재 직장 준비 상태 간의 상당한 격차를 드러냈습니다. 79%는 AI가 더 영향력 있는 작업을 가능하게 할 것이라고 믿지만, 현재의 디지털 솔루션이 생산성을 충분히 지원한다고 느끼는 사람은 절반도 되지 않습니다.
설문조사는 응답자의 36%만이 자신의 시스템이 직원 참여를 효과적으로 지원한다고 믿고 있으며, 89%는 AI를 최대한 활용하기 위해 디지털 직장 개편이 필요하다고 응답했습니다. AI가 조직에 긍정적인 영향을 미칠 수 있는 주요 분야로는 가상 공동 저작 및 실시간 번역을 통한 협업 강화, 반복 작업 자동화를 통한 창의적 권한 부여, AI 기반 통찰력을 통한 생산성 향상이 있습니다.
연구는 주요 도전 과제를 식별합니다: 개인화 격차(63%가 개인화된 디지털 직장의 필요성을 강조)와 지원 자동화 필요성(61%가 AI 기반 IT 지원의 필요성을 인정). 레노버는 세 가지 주요 조치를 권장합니다: 직원 경험을 간소화하고 개인화하기, IT 프로세스를 자동화하기, 가치 창출을 위한 워크플로우를 변형하기.
Lenovo (LNVGY) a publié une enquête mondiale auprès de 600 dirigeants IT, révélant un écart significatif entre le potentiel de l'IA et la préparation actuelle des lieux de travail. Bien que 79% pensent que l'IA permettra d'effectuer un travail plus impactant, moins de la moitié estime que les solutions numériques actuelles soutiennent adéquatement la productivité.
L'enquête souligne que seulement 36% des répondants estiment que leurs systèmes soutiennent efficacement l'engagement des employés, et 89% indiquent la nécessité d'une refonte du lieu de travail numérique pour tirer pleinement parti de l'IA. Les domaines clés où l'IA peut avoir un impact positif sur les organisations incluent une collaboration améliorée grâce à la co-écriture virtuelle et aux traductions en temps réel, l'autonomisation créative par l'automatisation des tâches répétitives, et des gains de productivité grâce à des insights pilotés par l'IA.
La recherche identifie des défis majeurs, notamment : des lacunes de personnalisation (63% soulignent la nécessité de lieux de travail numériques personnalisés) et des besoins d'automatisation du support (61% reconnaissent la nécessité d'un support informatique piloté par l'IA). Lenovo recommande trois actions clés : simplifier et personnaliser l'expérience des employés, automatiser les processus informatiques et transformer les flux de travail pour créer de la valeur.
Lenovo (LNVGY) hat eine globale Umfrage unter 600 IT-Führungskräften veröffentlicht, die eine signifikante Lücke zwischen dem Potenzial von KI und der aktuellen Einsatzbereitschaft am Arbeitsplatz aufzeigt. Während 79% glauben, dass KI zu wirkungsvolleren Arbeiten führen wird, fühlen sich weniger als die Hälfte der Befragten durch die aktuellen digitalen Lösungen ausreichend in ihrer Produktivität unterstützt.
Die Umfrage hebt hervor, dass nur 36% der Befragten glauben, dass ihre Systeme die Mitarbeiterbindung effektiv unterstützen, und 89% geben an, dass eine Überarbeitung des digitalen Arbeitsplatzes erforderlich ist, um KI vollständig nutzen zu können. Wichtige Bereiche, in denen KI positive Auswirkungen auf Organisationen haben kann, sind verbesserte Zusammenarbeit durch virtuelle Co-Autorenschaft und Echtzeitübersetzungen, kreative Befähigung durch Automatisierung repetitiver Aufgaben und Produktivitätssteigerungen durch KI-gesteuerte Einblicke.
Die Forschung identifiziert wesentliche Herausforderungen, darunter: Personalisierungslücken (63% betonen die Notwendigkeit personalisierter digitaler Arbeitsplätze) und Unterstützungsautomatisierungsbedarf (61% erkennen die Notwendigkeit von KI-gesteuertem IT-Support). Lenovo empfiehlt drei zentrale Maßnahmen: die Erfahrung der Mitarbeiter zu vereinfachen und zu personalisieren, IT-Prozesse zu automatisieren und Arbeitsabläufe zur Wertschöpfung zu transformieren.
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Workplace research finds employee productivity a top priority, though current systems sorely lacking
Unlocking AI’s Potential for Greater Productivity and Engagement
The report highlights that Generative AI will be a game-changer for collaboration, creativity, and productivity, outlining several key areas where AI can positively impact organizations:
- Enhanced Collaboration: AI-powered tools such as virtual co-authoring and real-time translations break down barriers, enabling seamless teamwork across geographies and languages.
- Creative Empowerment: By automating repetitive tasks, AI frees employees to focus on more strategic and innovative work, driving creative problem-solving.
- Productivity Boosts: AI-driven insights streamline workflows, improve efficiency, and accelerate day-to-day operations.
Nearly half (
Roadblocks: Personalization and Adoption Barriers
Despite the urgent need to transform the digital workplace around AI, several key challenges remain in its widespread adoption:
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Personalization Gaps: While
63% of IT leaders surveyed agree that a highly personalized digital workplace is essential, a lack of configurable devices and applications remains a top barrier. This one-size-fits-all approach leaves employees underserved. -
Support Automation:
61% of IT leaders acknowledge the need for AI-driven IT support automation, but many organizations still struggle to integrate these systems effectively.
Lenovo's Vision for an AI-Driven Future
Entering a new era of Gen AI-powered personalization, employees need to be able to think, create, and collaborate without disruption. Today’s digital workplace needs to provide hyper-personalized settings catering to the diversity of working styles, enabling companies to make the best use of their talent, while bolstering productivity. This is not just about devices and software, the IT support that employees rely on should also be tailored to their specific requirements and abilities. To fully leverage AI’s potential, Lenovo advocates embedding generative AI into core business operations as part of a broader digital workplace transformation strategy.
“Transforming your workplace is essential to using AI effectively. Simply automating existing workflows will only yield incremental benefits. AI changes the rules of productivity, but to realize its potential, IT leaders must work alongside their executive teams to rethink how AI can augment their organization’s value-creation levers and competitive differentiation,” said Rakshit Ghura, VP and General Manager of Digital Workplace Solutions, Lenovo. “AI must be seamlessly integrated into core operations, creating a personalized and efficient digital workplace that enhances the employee experience and drives long-term productivity.”
Core Recommendations
The report provides three recommendations for businesses looking to harness AI in the workplace:
- Simplify and Personalize the Employee Experience: Tailor tools, workflows, and experiences to individual roles, ensuring maximum productivity and innovation.
- Automate IT Processes: Use Gen AI to efficiently manage devices and meet diverse employee needs, freeing up resources for higher-value tasks.
- Transform Workflows for Value Creation: Rethink existing workflows and processes to fully capitalize on Gen AI’s capabilities and drive innovation.
Reinventing Workplace Productivity is the first report in the Lenovo Work Reborn Research Series 2025, which will be published throughout the course of the year. For more insights, or to download the report, visit Lenovo Digital Workplace Solutions.
About Lenovo
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Notes for editors
Reinventing Workplace Productivity is the first report in the Lenovo Work Reborn Research Series 2025, which will be published throughout the course of the year. The report is based on a survey of 600 IT leaders that took place in October and November 2024. The survey sample included respondents from the
View source version on businesswire.com: https://www.businesswire.com/news/home/20250311799914/en/
Zeno Group for Lenovo: lenovossg@zenogroup.com
Source: Lenovo
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