Lenovo Integrates AI and Robotics to Deliver Smarter Retail Solutions
Lenovo has unveiled three new retail solutions combining robotics and AI technologies at NRF 2025. The first, Retail Content Management Services, enables retailers to manage digital content across store displays, with one food chain reporting significant cost savings across 100+ stores.
Retail Robotics with Yunji offers automated delivery services in hotels and malls, featuring modular design, AI-driven interactions, and data collection capabilities. In a 400-room hotel implementation, it handled over 90% of guest requests, increasing sales revenue by 20%. The solution is currently used by 30,000+ hotels, including major chains like Hilton and Marriott.
The company also introduced AI Fast Start, helping retailers implement AI solutions with proven ROI within weeks. Lenovo's TruScale offerings provide flexible, subscription-based services including Device as a Service (DaaS), Infrastructure as a Service (IaaS), and GPU as a Service for AI deployment.
Lenovo ha presentato tre nuove soluzioni retail che combinano tecnologie di robotica e intelligenza artificiale al NRF 2025. La prima, Servizi di Gestione dei Contenuti Retail, consente ai rivenditori di gestire i contenuti digitali attraverso le esposizioni nei negozi, con una catena alimentare che riporta risparmi significativi sui costi in oltre 100 negozi.
Robotica Retail con Yunji offre servizi di consegna automatizzati in hotel e centri commerciali, dotati di un design modulare, interazioni guidate dall'IA e capacità di raccolta dati. In un'implementazione in un hotel con 400 camere, ha gestito oltre il 90% delle richieste degli ospiti, aumentando il fatturato delle vendite del 20%. La soluzione è attualmente utilizzata da oltre 30.000 hotel, comprese grandi catene come Hilton e Marriott.
L'azienda ha anche introdotto AI Fast Start, che aiuta i rivenditori a implementare soluzioni AI con un ROI dimostrato entro poche settimane. Le soluzioni TruScale di Lenovo offrono servizi flessibili e basati su abbonamento, tra cui Device as a Service (DaaS), Infrastructure as a Service (IaaS) e GPU as a Service per l'implementazione dell'IA.
Lenovo ha presentado tres nuevas soluciones de retail que combinan tecnologías de robótica e inteligencia artificial en el NRF 2025. La primera, Servicios de Gestión de Contenidos Retail, permite a los minoristas gestionar el contenido digital en las exhibiciones de las tiendas, con una cadena de comida reportando ahorros de costos significativos en más de 100 tiendas.
Robótica Retail con Yunji ofrece servicios de entrega automatizados en hoteles y centros comerciales, con un diseño modular, interacciones impulsadas por IA y capacidades de recolección de datos. En una implementación en un hotel de 400 habitaciones, manejó más del 90% de las solicitudes de los huéspedes, aumentando los ingresos por ventas en un 20%. La solución es utilizada actualmente por más de 30,000 hoteles, incluidas grandes cadenas como Hilton y Marriott.
La compañía también presentó AI Fast Start, ayudando a los minoristas a implementar soluciones de IA con un retorno de inversión comprobado en semanas. Las ofertas TruScale de Lenovo proporcionan servicios flexibles basados en suscripción, incluidos Device as a Service (DaaS), Infrastructure as a Service (IaaS) y GPU as a Service para la implementación de IA.
레노버는 NRF 2025에서 로봇 공학과 AI 기술을 결합한 세 가지 새로운 소매 솔루션을 공개했습니다. 첫 번째는 소매 콘텐츠 관리 서비스로, 소매업체가 매장 디스플레이 전반에 걸쳐 디지털 콘텐츠를 관리할 수 있도록 지원하며, 한 식품 체인은 100개 이상의 매장에서 상당한 비용 절감을 보고했습니다.
융지와 함께하는 소매 로봇공학은 호텔과 쇼핑몰에서 자동화된 배달 서비스를 제공하며, 모듈형 디자인, AI 기반 상호작용 및 데이터 수집 기능이 특징입니다. 400개 객실로 구성된 호텔에서 이 솔루션은 90% 이상의 고객 요청을 처리하고, 판매 수익을 20% 증가시켰습니다. 현재 이 솔루션은 힐튼과 메리어트와 같은 주요 체인을 포함하여 30,000개 이상의 호텔에서 사용되고 있습니다.
또한 이 회사는 AI 빠른 시작을 도입하여 소매업체가 몇 주 안에 검증된 ROI를 가지고 AI 솔루션을 구현하도록 돕고 있습니다. 레노버의 TruScale 서비스는 서비스로서의 장치(DaaS), 서비스로서의 인프라(IaaS), AI 배포를 위한 서비스로서의 GPU를 포함한 유연한 구독 기반 서비스를 제공합니다.
Lenovo a dévoilé trois nouvelles solutions de vente au détail combinant des technologies robotiques et d'intelligence artificielle lors du NRF 2025. La première, Services de Gestion de Contenus Retail, permet aux détaillants de gérer le contenu numérique sur les présentoirs en magasin, une chaîne alimentaire rapportant des économies de coûts significatives dans plus de 100 magasins.
Robotique de Vente au Détail avec Yunji propose des services de livraison automatisés dans des hôtels et des centres commerciaux, avec un design modulaire, des interactions pilotées par l'IA et des capacités de collecte de données. Dans une mise en œuvre dans un hôtel de 400 chambres, elle a traité plus de 90% des demandes des clients, augmentant le chiffre d'affaires de 20%. La solution est actuellement utilisée par plus de 30 000 hôtels, y compris de grandes chaînes comme Hilton et Marriott.
L'entreprise a également introduit AI Fast Start, aidant les détaillants à mettre en œuvre des solutions d'IA avec un retour sur investissement prouvé en quelques semaines. Les offres TruScale de Lenovo fournissent des services flexibles basés sur un abonnement, y compris Device as a Service (DaaS), Infrastructure as a Service (IaaS) et GPU as a Service pour le déploiement de l'IA.
Lenovo hat auf der NRF 2025 drei neue Einzelhandel-Lösungen vorgestellt, die Roboter- und KI-Technologien kombinieren. Die erste, Retail Content Management Services, ermöglicht es Einzelhändlern, digitale Inhalte über die Auslagen in den Geschäften zu verwalten, wobei eine Lebensmittelkette signifikante Kosteneinsparungen in über 100 Geschäften berichtet.
Retail Robotics mit Yunji bietet automatisierte Lieferdienste in Hotels und Einkaufszentren an, die mit modularer Gestaltung, KI-gesteuerten Interaktionen und Datenfunktionen ausgestattet sind. In einer Implementierung in einem Hotel mit 400 Zimmern bearbeitete es über 90% der Gästewünsche und steigerte den Umsatz um 20%. Die Lösung wird derzeit in über 30.000 Hotels, darunter große Ketten wie Hilton und Marriott, verwendet.
Das Unternehmen stellte außerdem AI Fast Start vor, das Einzelhändlern hilft, KI-Lösungen mit nachweisbarem ROI innerhalb von Wochen zu implementieren. Lenovos TruScale-Angebote bieten flexible, abonnementsbasierte Dienstleistungen wie Device as a Service (DaaS), Infrastructure as a Service (IaaS) und GPU as a Service für die KI-Bereitstellung.
- Retail Robotics solution demonstrated 20% sales revenue increase in hotel implementation
- Successful deployment in 30,000+ hotels including major chains
- Content Management Service achieved substantial cost savings across 100+ stores
- Robotics solution handled 90% of guest requests, reducing manpower needs
- None.
Three new offerings transform delivery, customer communication and checkout services in retail and hospitality settings with proven, measurable ROI
Lenovo Retail Content Management Services enables retailers to create, schedule and display digital content across screens store-wide, streamlining multimedia content management and enabling real-time updates and targeted messaging to drive awareness, interest and incremental sales. The complete solution comprises all hardware and software needed, and can be deployed, maintained and managed across multiple locations globally.
A leading food and beverage chain has deployed this content management service across 100+ stores and achieved substantial cost savings from dynamically managed promotional campaigns, reduced use of paper marketing materials, and reduced manpower needed to manage both campaigns and devices.
Lenovo Retail Robotics with Yunji offers automated, independent deliveries of food, guest supplies, room services, and small packages to customers in hotels and malls. By integrating software and services with modular robots, the solution aims to enhance customer satisfaction, improve logistics efficiency, and enable smarter resource management.
This is an advancement to traditional retail robots in three ways. First, this modular design of the robot enables easy customization to a wide range of applications, unlike other robots that are locked into performing a single task. Second, AI, navigation and vision recognition enable high-quality interactions with customers that, combined with reduced delivery times, enable increased customer satisfaction. Third, it collects data as it works, enabling an AI-driven feedback loop that can be integrated into the supply chain, customer service and merchandising decision-making platforms.
The robotics solution, launched in partnership with Yunji Technology, has proven itself in real-world settings. Deployed in a 400-room hotel, for example, it handled more than
“While there is a lot of hype around AI and other technologies, examples of deployment in practical solutions that deliver measurable business outcomes is much rarer,” said Lawrence Yu, General Manager of Global Retail Solutions at Lenovo. “Today’s retailers have never faced greater challenges and have never needed technology to work for them more. Lenovo’s track record in the retail industry, working with some of the world’s biggest name retailers, means we can design, deploy and manage cutting-edge retail and hospitality solutions with low CapEx and high confidence.”
Meeting the AI challenge in retail
Deploying complex IT such as AI securely and responsibly and with maximized demonstrable return on investment remains a significant challenge for businesses in the retail sector.
Lenovo AI Fast Start addresses this challenge and helps retailers prove the business value of use cases on personal AI, enterprise AI and public AI platforms within weeks. It gives access to AI assets, experts and partners that will help retailers rapidly build a Gen AI use case solution securely with their own data and tailor it to their unique needs, speeding progress to full implementation.
A range of additional Lenovo TruScale as a Service offerings enable deployment of AI at scale, with speed and flexibility – and low CapEx costs. Lenovo TruScale Device as a Service (DaaS) provides a comprehensive AI devices portfolio and frees up valuable IT resources with a predictable, scalable subscription-based model. TruScale DaaS allows for quicker upgrades without upfront costs.
Lenovo TruScale Infrastructure as a Service (IaaS) combines the advantages of on-premises infrastructure with the flexibility of a cloud-like experience. Lenovo offers retailers tailored solutions for hybrid and multi-cloud environments, infinite storage, and high-performance computing (HPC). Lenovo’s new TruScale GPU as a Service offering enhances TruScale for HPC with advanced workload orchestration and usage metering, ensuring availability and maximizing productivity of AI-critical GPU resources.
“Although global retail sales are projected to recover in 2025, low consumer confidence is slated to continue plaguing the industry. It behooves retailers to capture this growth opportunity, by optimizing costs and boosting customer satisfaction with AI,” said Lawrence Yu. “Through relying on Lenovo’s deep retail expertise, our industry-leading, scalable hybrid AI approach, and our ability to deliver globally, today’s retailer can considerably improve their chances of sustainable success.”
Visit Lenovo at NRF 2025 exhibiting at booths #3665 and #3877.
For more information on Lenovo Retail Solutions, please visit https://techtoday.lenovo.com/us/en/solutions/retail.
About Lenovo
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Source: Lenovo
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