Lincoln Financial Appoints Jennifer Charters as EVP, Chief Information Officer

Rhea-AI Summary

Lincoln Financial (NYSE: LNC) has announced the appointment of Jennifer Charters as Executive Vice President and Chief Information Officer, effective November 18, 2024. Charters, with 30 years of experience in financial services technology, will oversee the company's enterprise-wide technology and digital strategy. She will report to CEO Ellen Cooper and join the Senior Management Committee.

Charters previously served as EVP and CIO at Flagstar Bank and held the position of CIO of Corporate Technology at Ally Financial. She began her career at Accenture, focusing on systems development and process improvement. Charters holds a BS in Computer Science and an MBA, and is actively involved in promoting women in technology.

This appointment comes as part of Lincoln Financial's efforts to optimize its operating model and accelerate technology modernization. Charters will replace Ken Solon, whose planned retirement is scheduled for early 2025.

Positive

• Appointment of experienced technology executive Jennifer Charters as EVP and CIO
• Potential for accelerated technology modernization and innovation efforts
• Alignment with company's focus on customer-centric technology deployment

Negative

• None.

RADNOR, Pa.--(BUSINESS WIRE)-- Lincoln Financial (NYSE: LNC) today announced that Jennifer (Jen) Charters will join the company as Executive Vice President, Chief Information Officer, effective November 18, 2024. Charters, a veteran financial services technology executive with 30 years of experience, will oversee all aspects of the firm’s enterprise-wide technology and digital strategy and execution. She will report directly to Chairman, President and CEO, Ellen Cooper, and will be a member of the company’s Senior Management Committee.

Lincoln Financial's new EVP, Chief Information Officer, Jennifer Charters (Photo: Business Wire)

Since 2018, Charters served as Executive Vice President and Chief Information Officer at Flagstar Bank, where she led the full breadth of the IT organization there. Prior to that, she was Chief Information Officer of Corporate Technology at Ally Financial. Charters spent the first decade-plus of her career at Accenture focused on large-scale systems development, process improvement and change-enablement solutions, including supporting an array of insurance, financial services, and telecommunications organizations.

Charters holds a Bachelor of Science in Computer Science from Michigan State University and an MBA from the University of Michigan. She is an Advisory Board Member for the Michigan Council of Women in Technology and served as the organization’s President in 2021. Jen’s commitment to advancing women in technology aligns with Lincoln’s core values.

"As we continue to optimize our operating model, we are excited to welcome Jen to our team to further accelerate our technology modernization and innovation efforts. Jen is a seasoned technology executive with extensive experience driving business value through technology delivery,” said Ellen Cooper, Chairman, President and CEO of Lincoln Financial. “We look forward to Jen's leadership as we strategically deploy customer-centric technology to meet the evolving needs of the people we serve and enhance the ways we deliver our products, solutions and capabilities to the market.”

Charters will replace current Executive Vice President and Chief Information Officer Ken Solon, whose planned retirement is scheduled for early 2025, following a complete transition of responsibilities.

Cooper continued, “On behalf of all of Team Lincoln, I want to thank and recognize Ken for his numerous contributions and congratulate him on a remarkable career in financial services, including 16 years at Lincoln. He’s earned the reputation he has as an admired leader, who has shepherded our organization through numerous shifts in the technology landscape with a steadfast focus on our customer and employee experiences.”

About Lincoln Financial

Lincoln Financial helps people to plan, protect and retire with confidence. As of December 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses — annuities, life insurance, group protection, and retirement plan services. As of June 30, 2024, the company had $311 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.

Lincoln Financial is the marketing name for Lincoln National Corporation and its affiliates. Affiliates are separately responsible for their own financial and contractual obligations.

© 2024 Lincoln National Corporation
LincolnFinancial.com

View source version on businesswire.com: https://www.businesswire.com/news/home/20241022167965/en/

Tina Madon

800-237-2920

Investor Relations

InvestorRelations@lfg.com

Sarah Boxler

215-495-8439

Corporate Communications

Sarah.Boxler@lfg.com

Source: Lincoln Financial

FAQ

When will Jennifer Charters join Lincoln Financial (LNC) as EVP and CIO?

Jennifer Charters will join Lincoln Financial (LNC) as Executive Vice President and Chief Information Officer on November 18, 2024.

What is Jennifer Charters' background before joining Lincoln Financial (LNC)?

Before joining Lincoln Financial (LNC), Jennifer Charters served as EVP and CIO at Flagstar Bank, was CIO of Corporate Technology at Ally Financial, and spent over a decade at Accenture focusing on systems development and process improvement.

Who will Jennifer Charters replace as CIO at Lincoln Financial (LNC)?

Jennifer Charters will replace Ken Solon as CIO at Lincoln Financial (LNC). Solon's planned retirement is scheduled for early 2025.

What are Lincoln Financial's (LNC) goals with this new CIO appointment?

Lincoln Financial (LNC) aims to optimize its operating model, accelerate technology modernization and innovation efforts, and enhance the delivery of products, solutions, and capabilities to meet evolving customer needs.