Jack Henry Supports Cornerstone Bank in Strong Loan Growth

Rhea-AI Summary

Jack Henry (NASDAQ: JKHY) and Cornerstone Bank reported a remarkable 180% increase in loan production over two years, attributed to Jack Henry's digital loan-origination platform. Cornerstone Bank, a $1.5-billion asset institution formed from local banks, has streamlined its lending processes, reducing approval times from 14 to 8 business days. The technology has improved both internal efficiency and customer satisfaction, showcasing Jack Henry's impact on financial institutions' growth and competitive positioning.

Positive

• 180% increase in loan production over two years.
• Reduced loan application to approval time from 14 to 8 business days.
• Enhanced customer satisfaction due to fewer errors and smoother processes.

Negative

• None.

Bank increases loan production by 180% in two years

MONETT, Mo., Nov. 10, 2022 /PRNewswire/ -- Jack Henry™ (NASDAQ: JKHY) and Cornerstone Bank announced today that Cornerstone Bank has experienced significant loan growth backed by Jack Henry's sophisticated digital loan-origination platform.

Cornerstone Bank was formed in 2017, built on the foundation of two local banks that have served Central Massachusetts communities since the 1800s. After the merger, the $1.5-billion asset bank, which focuses primarily on commercial real estate loans, was looking for a modern and efficient loan-origination platform that would automate internal processes, improve the borrower experience, and power growth. In only two years on the Jack Henry platform, the bank increased loan production by 180% and reduced the loan application to approval process from 14 to eight business days, without adding manpower.

Chelsea Prizio, vice-president, Credit Manager at Cornerstone Bank, said, "Jack Henry has streamlined our lending process, helping us meet the digital expectations of our customers and accelerate their access to capital. The team has been great at embracing our feedback and helping us maximize the use of the technology. We have big growth plans for our lending and deposits divisions and are confident that we will reach those goals powered by Jack Henry's automation and flexibility."

Touching on the internal efficiencies gained with Jack Henry, Prizio added, "The time we have saved internally is immeasurable, allowing our bankers to spend more time with our customers and truly focus on their needs. We particularly like how the system creates robust task lists for each stage in the lending process and how borrowers can upload documents directly to the portal. We have also noticed a significant drop in errors and a decrease in the need for post-closing follow-ups, indicating happier customers." 

Gary Lewis, managing director of Lending and Deposit Solutions at Jack Henry, said, "By offering a wide range of technology solutions, Jack Henry enables financial institutions like Cornerstone Bank to continue to deliver a high-touch approach, while streamlining processes, saving costs, and competing with mega-banks and fintechs. We are delighted to see the success that the bank has had with our technology and are excited to continue to support them on their growth trajectory."

About Jack Henry & Associates, Inc.^®

Jack Henry^™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 45 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 8,000 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.

Statements made in this news release that are not historical facts are "forward-looking statements." Because forward-looking statements relate to the future, they are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Such risks and uncertainties include, but are not limited to, those discussed in the Company's Securities and Exchange Commission filings, including the Company's most recent reports on Form 10-K and Form 10-Q, particularly under the heading "Risk Factors." Any forward-looking statement made in this news release speaks only as of the date of the news release, and the Company expressly disclaims any obligation to publicly update or revise any forward-looking statement, whether because of new information, future events or otherwise.

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SOURCE Jack Henry & Associates, Inc.

FAQ

What recent growth did Jack Henry (JKHY) support for Cornerstone Bank?

Jack Henry supported Cornerstone Bank in achieving a 180% increase in loan production over two years.

How has Jack Henry's platform impacted Cornerstone Bank's loan processes?

The platform reduced the loan application to approval time from 14 to 8 business days and improved overall efficiency.

What are the main benefits of using Jack Henry's technology for Cornerstone Bank?

The technology has streamlined lending processes, reduced errors, and increased customer satisfaction.