BCU Strengthens Jack Henry Relationship to Support Growth Goals
BCU, a $6 billion credit union, has extended its 25-year technology partnership with Jack Henry (Nasdaq: JKHY). The credit union, which first adopted Jack Henry's Symitar Core in 1999 with $529 million in assets, has grown to serve over 350,000 members across Illinois, Wisconsin, Puerto Rico, and its financial wellness CUSO.
After a decade of partnership, BCU began migrating its technology assets to Jack Henry's private cloud platform, enabling focus on innovation and member service enhancement. The credit union leverages Jack Henry's open APIs for fintech integration and has expanded its payments capabilities through JHA PayCenter, utilizing Zelle and FedWire services.
BCU's Chief Technology Officer Scott Zulpo emphasized their continued cloud journey and confidence in Jack Henry's platform to support future growth while maintaining operational efficiency and member service quality.
BCU, una cooperativa di credito da 6 miliardi di dollari, ha esteso la sua partnership tecnologica di 25 anni con Jack Henry (Nasdaq: JKHY). La cooperativa di credito, che ha adottato per la prima volta il Core Symitar di Jack Henry nel 1999 con 529 milioni di dollari in attivi, è cresciuta fino a servire oltre 350.000 membri in Illinois, Wisconsin, Porto Rico e nella sua CUSO dedicata al benessere finanziario.
Dopo un decennio di partnership, BCU ha iniziato a migrare i suoi asset tecnologici sulla piattaforma cloud privata di Jack Henry, consentendo un focus sull'innovazione e sul miglioramento del servizio ai membri. La cooperativa di credito sfrutta le API aperte di Jack Henry per l'integrazione fintech e ha ampliato le sue capacità di pagamento tramite JHA PayCenter, utilizzando i servizi Zelle e FedWire.
Il Chief Technology Officer di BCU, Scott Zulpo, ha sottolineato il loro continuo percorso verso il cloud e la fiducia nella piattaforma di Jack Henry per supportare la crescita futura mantenendo l'efficienza operativa e la qualità del servizio ai membri.
BCU, una cooperativa de crédito de 6 mil millones de dólares, ha ampliado su asociación tecnológica de 25 años con Jack Henry (Nasdaq: JKHY). La cooperativa de crédito, que adoptó por primera vez el Core Symitar de Jack Henry en 1999 con 529 millones de dólares en activos, ha crecido para servir a más de 350,000 miembros en Illinois, Wisconsin, Puerto Rico y su CUSO de bienestar financiero.
Después de una década de asociación, BCU comenzó a migrar sus activos tecnológicos a la plataforma de nube privada de Jack Henry, permitiendo un enfoque en la innovación y la mejora del servicio al miembro. La cooperativa de crédito aprovecha las API abiertas de Jack Henry para la integración fintech y ha ampliado sus capacidades de pago a través de JHA PayCenter, utilizando los servicios de Zelle y FedWire.
El Director de Tecnología de BCU, Scott Zulpo, enfatizó su continuo viaje hacia la nube y la confianza en la plataforma de Jack Henry para apoyar el crecimiento futuro mientras mantiene la eficiencia operativa y la calidad del servicio al miembro.
BCU는 60억 달러 규모의 신용 조합으로, Jack Henry (Nasdaq: JKHY)와의 25년 기술 파트너십을 연장했습니다. 1999년에 5억 2900만 달러의 자산으로 Jack Henry의 Symitar Core를 처음 도입한 이 신용 조합은 일리노이, 위스콘신, 푸에르토리코 및 재정 웰니스 CUSO에서 35만 명 이상의 회원에게 서비스를 제공하게 되었습니다.
10년 간의 파트너십 후, BCU는 Jack Henry의 개인 클라우드 플랫폼으로 기술 자산을 이전하기 시작하여 혁신과 회원 서비스 향상에 집중할 수 있게 되었습니다. 이 신용 조합은 Jack Henry의 개방형 API를 활용하여 핀테크 통합을 진행하고 있으며, JHA PayCenter를 통해 Zelle 및 FedWire 서비스를 이용하여 결제 기능을 확장했습니다.
BCU의 최고 기술 책임자 Scott Zulpo는 클라우드 여정을 지속하고 있으며, Jack Henry의 플랫폼이 미래 성장을 지원하면서 운영 효율성과 회원 서비스 품질을 유지할 수 있다는 확신을 강조했습니다.
BCU, une coopérative de crédit de 6 milliards de dollars, a prolongé son partenariat technologique de 25 ans avec Jack Henry (Nasdaq: JKHY). La coopérative de crédit, qui a d'abord adopté le Core Symitar de Jack Henry en 1999 avec 529 millions de dollars d'actifs, a grandi pour servir plus de 350 000 membres à travers l'Illinois, le Wisconsin, Porto Rico et sa CUSO dédiée au bien-être financier.
Après une décennie de partenariat, BCU a commencé à migrer ses actifs technologiques vers la plateforme cloud privée de Jack Henry, permettant de se concentrer sur l'innovation et l'amélioration du service aux membres. La coopérative de crédit utilise les API ouvertes de Jack Henry pour l'intégration fintech et a élargi ses capacités de paiement via JHA PayCenter, en utilisant les services Zelle et FedWire.
Le directeur technique de BCU, Scott Zulpo, a souligné leur parcours continu vers le cloud et la confiance dans la plateforme de Jack Henry pour soutenir la croissance future tout en maintenant l'efficacité opérationnelle et la qualité du service aux membres.
BCU, eine Kreditgenossenschaft im Wert von 6 Milliarden Dollar, hat ihre 25-jährige Technologiepartnerschaft mit Jack Henry (Nasdaq: JKHY) verlängert. Die Kreditgenossenschaft, die 1999 erstmals das Symitar Core von Jack Henry mit 529 Millionen Dollar an Vermögenswerten übernommen hat, ist gewachsen und bedient über 350.000 Mitglieder in Illinois, Wisconsin, Puerto Rico und ihrer Finanzwohlstands-CUSO.
Nach einem Jahrzehnt der Partnerschaft begann BCU, ihre Technologieanlagen auf die private Cloud-Plattform von Jack Henry zu migrieren, was einen Fokus auf Innovation und die Verbesserung des Mitgliederservices ermöglicht. Die Kreditgenossenschaft nutzt die offenen APIs von Jack Henry für die Fintech-Integration und hat ihre Zahlungsfähigkeiten über JHA PayCenter erweitert, indem sie die Dienste von Zelle und FedWire nutzt.
Der Chief Technology Officer von BCU, Scott Zulpo, betonte ihren fortwährenden Cloud-Weg und das Vertrauen in die Plattform von Jack Henry, um zukünftiges Wachstum zu unterstützen und gleichzeitig die Betriebseffizienz und die Qualität des Mitgliederservices aufrechtzuerhalten.
- Long-term client retention and expansion (25-year relationship)
- Significant client growth from $529M to $6B in assets
- Large member base of 350,000+ customers
- Strategic expansion of payment capabilities through JHA PayCenter
- None.
Insights
Jack Henry's extended relationship with BCU represents a significant client retention win that validates the company's cloud migration strategy and technology roadmap. The 25-year relationship spans BCU's growth from
Client retention is particularly valuable in the financial technology sector where implementation costs and switching barriers are high. BCU's explicit mention of Jack Henry's cloud capabilities and API integration as factors in their decision signals strong product-market fit with modern banking requirements. The credit union's planned expansion of its member base further suggests they view Jack Henry as capable of supporting their next growth phase.
From an investor perspective, this renewal strengthens Jack Henry's recurring revenue base, though the specific contract value remains undisclosed. The mention of BCU using multiple Jack Henry products beyond the core system (including JHA PayCenter with Zelle and FedWire integration) indicates successful cross-selling, which typically improves margins and increases client stickiness.
While a single client renewal doesn't materially move the needle for a company of Jack Henry's size (
BCU first selected Jack Henry's Symitar® Core in 1999, at
Today, BCU has grown to
"We've been on a cloud journey for years, shifting our focus from infrastructure management to innovation that directly benefits our members," said Scott Zulpo, Chief Technology Officer at BCU. "With plans to increase our member base in the upcoming years, we are confident that Jack Henry's cloud-based technology platform will support our growth while ensuring operational efficiency and strong, uninterrupted member service. For as long as we've known them, Jack Henry continues to evolve. Now, as we are at an important precipice in banking technology, we look forward to playing an active role in shaping its evolution, ensuring we can meet new needs as we grow."
BCU values the ability to leverage Jack Henry's open APIs to integrate seamlessly with other fintechs of choice. The credit union has also expanded its payments capabilities through JHA PayCenter™, utilizing Zelle® and FedWire® to improve transaction speed and efficiency.
"The team at BCU is a prime example of how embracing the disruption occurring in the financial technology ecosystem can support long-term growth and innovation," said Brynn Ammon, president of Credit Union Solutions at Jack Henry. "Their experience demonstrates how credit unions can modernize operations with cloud-based technologies while continuing to deliver the kind of exceptional member service that drives growth. We look forward to another 25 years of collaboration and innovation to serve their members and the communities they support."
About Jack Henry & Associates, Inc.®
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.
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SOURCE Jack Henry & Associates, Inc.
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