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EngageLab Empowers Global Top B2B E-Commerce Platforms with Advanced Email Solutions

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EngageLab, a customer engagement platform, has announced its specialized email solutions for global B2B e-commerce platforms. The company offers key advantages including global infrastructure with strategically distributed servers, a 99.97% inbox placement rate, and an Omnichannel Automation Platform integrating email, SMS, AppPush, and WebPush capabilities.

A notable case study highlights EngageLab's success with a 17-year-old global B2B e-commerce platform operating in 223 countries. Through domain preheating strategies, the client achieved:

  • Over 90% email deliverability
  • 99% inbox placement rate
  • 40% email open rate
  • 16% increase in order volume
  • 40% higher repurchase rates

The implementation included advanced user segmentation and tagging capabilities, enabling personalized marketing campaigns and improved customer engagement across multiple channels.

EngageLab, una piattaforma di coinvolgimento dei clienti, ha annunciato le sue soluzioni email specializzate per le piattaforme di e-commerce B2B globali. L'azienda offre vantaggi chiave, tra cui un'infrastruttura globale con server strategicamente distribuiti, un tasso di posizionamento nella casella di posta del 99,97% e una Piattaforma di Automazione Omnicanale che integra capacità di email, SMS, AppPush e WebPush.

Un caso studio notevole evidenzia il successo di EngageLab con una piattaforma di e-commerce B2B globale di 17 anni che opera in 223 paesi. Attraverso strategie di pre-riscaldamento del dominio, il cliente ha raggiunto:

  • Oltre il 90% di deliverability delle email
  • 99% di tasso di posizionamento nella casella di posta
  • 40% di tasso di apertura delle email
  • 16% di aumento del volume degli ordini
  • 40% di tassi di riacquisto più elevati

L'implementazione ha incluso avanzate capacità di segmentazione e tagging degli utenti, consentendo campagne di marketing personalizzate e un miglior coinvolgimento dei clienti su più canali.

EngageLab, una plataforma de compromiso del cliente, ha anunciado sus soluciones de correo electrónico especializadas para plataformas de comercio electrónico B2B globales. La empresa ofrece ventajas clave, incluyendo una infraestructura global con servidores distribuidos estratégicamente, una tasa de colocación en la bandeja de entrada del 99,97% y una Plataforma de Automatización Omnicanal que integra capacidades de correo electrónico, SMS, AppPush y WebPush.

Un estudio de caso notable destaca el éxito de EngageLab con una plataforma de comercio electrónico B2B global de 17 años que opera en 223 países. A través de estrategias de precalentamiento de dominio, el cliente logró:

  • Más del 90% de entregabilidad de correos electrónicos
  • 99% de tasa de colocación en la bandeja de entrada
  • 40% de tasa de apertura de correos electrónicos
  • 16% de aumento en el volumen de pedidos
  • 40% de tasas de recompra más altas

La implementación incluyó capacidades avanzadas de segmentación y etiquetado de usuarios, lo que permite campañas de marketing personalizadas y una mejor interacción con los clientes en múltiples canales.

EngageLab는 고객 참여 플랫폼으로, 글로벌 B2B 전자상거래 플랫폼을 위한 전문 이메일 솔루션을 발표했습니다. 이 회사는 전략적으로 분산된 서버를 갖춘 글로벌 인프라, 99.97%의 수신함 배치율, 이메일, SMS, AppPush 및 WebPush 기능을 통합한 옴니채널 자동화 플랫폼을 포함한 주요 이점을 제공합니다.

주목할 만한 사례 연구는 223개국에서 운영되는 17년 된 글로벌 B2B 전자상거래 플랫폼에서 EngageLab의 성공을 강조합니다. 도메인 프리히팅 전략을 통해 고객은 다음과 같은 성과를 달성했습니다:

  • 90% 이상의 이메일 배달률
  • 99%의 수신함 배치율
  • 40%의 이메일 열람률
  • 주문량 16% 증가
  • 40% 높은 재구매율

이 구현에는 고급 사용자 세분화 및 태그 지정 기능이 포함되어, 개인화된 마케팅 캠페인과 여러 채널에서의 고객 참여 개선을 가능하게 했습니다.

EngageLab, une plateforme d'engagement client, a annoncé ses solutions d'e-mail spécialisées pour les plateformes de commerce électronique B2B mondiales. L'entreprise offre des avantages clés, y compris une infrastructure mondiale avec des serveurs stratégiquement répartis, un taux de placement dans la boîte de réception de 99,97 % et une plateforme d'automatisation omnicanale intégrant des capacités d'e-mail, de SMS, d'AppPush et de WebPush.

Une étude de cas notable met en lumière le succès d'EngageLab avec une plateforme de commerce électronique B2B mondiale de 17 ans opérant dans 223 pays. Grâce à des stratégies de préchauffage de domaine, le client a atteint :

  • Plus de 90 % de délivrabilité des e-mails
  • 99 % de taux de placement dans la boîte de réception
  • 40 % de taux d'ouverture des e-mails
  • 16 % d'augmentation du volume des commandes
  • 40 % de taux de rachat plus élevés

L'implémentation a inclus des capacités avancées de segmentation et de marquage des utilisateurs, permettant des campagnes de marketing personnalisées et un meilleur engagement des clients sur plusieurs canaux.

EngageLab, eine Kundenbindungsplattform, hat ihre spezialisierten E-Mail-Lösungen für globale B2B-E-Commerce-Plattformen angekündigt. Das Unternehmen bietet wichtige Vorteile, darunter eine globale Infrastruktur mit strategisch verteilten Servern, eine Zustellrate von 99,97% in den Posteingang und eine Omnichannel-Automatisierungsplattform, die E-Mail-, SMS-, AppPush- und WebPush-Funktionen integriert.

Eine bemerkenswerte Fallstudie hebt den Erfolg von EngageLab mit einer 17-jährigen globalen B2B-E-Commerce-Plattform hervor, die in 223 Ländern tätig ist. Durch Strategien zur Vorwärmung von Domains erzielte der Kunde:

  • Über 90% E-Mail-Zustellrate
  • 99% Posteingangsplatzierungsrate
  • 40% E-Mail-Öffnungsrate
  • 16% Anstieg des Bestellvolumens
  • 40% höhere Wiederkaufraten

Die Implementierung umfasste fortschrittliche Benutzersegmentierungs- und Tagging-Funktionen, die personalisierte Marketingkampagnen und eine verbesserte Kundenbindung über mehrere Kanäle ermöglichten.

Positive
  • Achieved 99.97% inbox placement rate for email deliverability
  • Demonstrated 16% increase in client order volume
  • Achieved 40% higher repurchase rates for e-commerce client
  • Delivered 40% email open rate through optimized strategies
  • Global infrastructure coverage across 223 countries
Negative
  • None.

Insights

This announcement from EngageLab (JG) highlights a strategic partnership with a global B2B e-commerce platform and the launch of their new Omnichannel Automation Platform. While packaged as a marketing piece, there are several elements worth examining from an investment perspective.

For a company with a modest $60 million market cap, securing an enterprise client operating in 223 countries represents a potentially significant business development. The case study metrics are particularly noteworthy: 99% inbox placement rate, 40% email open rate, 16% increase in client order volume, and 40% higher repurchase rates.

However, the announcement is notably devoid of financial details regarding the partnership's value, revenue contribution, or expected impact on EngageLab's financial performance. Without quantification of the contract size or projected revenue, it's impossible to determine the material impact on JG's business results.

The launch of their Omnichannel Automation Platform represents product portfolio expansion, potentially allowing EngageLab to capture more client communication spend across multiple channels rather than email alone. This vertical expansion could improve customer retention and increase average revenue per client.

While the partnership and platform launch demonstrate positive business momentum, the absence of financial specifics means investors have basis for revising revenue or profit expectations. EngageLab appears to be making appropriate strategic moves in the customer engagement space, but the investment impact remains uncertain without additional financial disclosure.

SINGAPORE, March 10, 2025 (GLOBE NEWSWIRE) -- EngageLab, a world-leading customer engagement platform, specializes in addressing the unique email campaign challenges faced by global top B2B e-commerce platforms. With its cutting-edge email solutions, EngageLab has become the trusted partner for e-commerce platforms seeking to optimize customer engagement, improve email deliverability, and drive sustainable growth.

EngageLab: The Ideal Partner for Global B2B E-Commerce Platforms

B2B e-commerce platforms operate in highly competitive environments, often encountering challenges such as low email deliverability, fragmented customer communication, and difficulty in personalizing marketing strategies for a global audience. EngageLab’s expertise lies in solving these common pain points through its innovative solutions and customer-centric approach.

Key Advantages of Partnering with EngageLab:

1. Global Infrastructure:
EngageLab’s global servers and outbound IPs are strategically distributed across multiple regions, ensuring high delivery rates and compliance with local regulations. The platform’s email services are supported by multiple nodes, providing enhanced delivery capabilities to meet the demands of global businesses.

2. World-Class Email Deliverability:
EngageLab ensures a 99.97% inbox placement rate through advanced domain preheating, sender certification, and intelligent routing. This guarantees that critical marketing messages reach the intended audience, even in regions with strict email regulations.

3. Omnichannel Marketing Automation:
The newly launched Omnichannel Automation Platform enables seamless integration of email, SMS, AppPush, and WebPush, allowing platforms to create personalized, multi-channel marketing workflows. This ensures consistent and impactful communication across all customer touchpoints.

4. Personalized Customer Engagement:
With advanced user tagging and segmentation tools, EngageLab helps platforms deliver tailored marketing content based on customer behavior, preferences, and demographics, driving higher engagement and conversion rates.

Case Study: A 17-Year-Old World Leading E-Commerce Leader

One of EngageLab’s recent success stories involves a well-established global leading B2B e-commerce platform with 17 years of industry experience. This platform operates over 100 logistics lines, manages 10 overseas warehouses, and serves buyers in 223 countries and regions. Despite its extensive global reach, the platform faced significant challenges in its global email campaigns.

Challenges:

The platform used a new domain name for its email marketing efforts, resulting in low deliverability due to the domain’s limited reputation.

It struggled to systematically manage its diverse global customer base and deliver personalized marketing content to improve engagement and repurchase rates.

EngageLab’s Tailored Solutions:

1. Domain Preheating for Improved Deliverability:

EngageLab deployed its professional operations team to design and execute a precise domain preheating strategy. By gradually warming up the new domain and IPs through controlled email sending volumes and patterns, EngageLab achieved:

  • Over 90% email deliverability, ensuring the platform’s messages consistently reached inboxes worldwide.
  • 99% inbox placement rate, far exceeding industry standards.
  • 40% email open rate, thanks to optimized sender certification and domain reputation management.

2. Omnichannel Automation for Seamless Marketing:

With EngageLab’s Omnichannel Automation Platform, the e-commerce leader integrated its email campaigns with other powerful communication channels, including web push notifications, SMS, and WhatsApp. This seamless integration enabled the platform to:

  • Execute cohesive, multi-channel marketing strategies that captivated customers across touchpoints.
  • Utilize multilingual push notifications, delivering content in users’ preferred languages to enhance engagement.
  • 16% increase in order volume, directly attributed to improved customer communication and engagement.

3. Advanced User Segmentation: Personalization at Scale

EngageLab introduced state-of-the-art user tagging and segmentation capabilities, empowering the platform to:

  • Categorize its massive buyer base into distinct, behavior-driven groups.
  • Launch highly personalized marketing campaigns tailored to specific customer preferences.
  • Drive 40% higher repurchase rates and foster unparalleled customer loyalty.

About EngageLab

EngageLab, a subsidiary of Aurora Mobile (NASDAQ: JG), is a leading multi-channel engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS, WhatsApp. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels.

For more information about EngageLab and its suite of solutions, visit www.engagelab.com.

For Media Inquiries:

Contact: marketing@engagelab.com  | Website: www.engagelab.com


FAQ

What email deliverability rates does EngageLab achieve for B2B e-commerce platforms?

EngageLab achieves a 99.97% inbox placement rate through advanced domain preheating, sender certification, and intelligent routing systems.

How did EngageLab improve order volume for their e-commerce client?

Through their Omnichannel Automation Platform and improved customer communication, EngageLab helped achieve a 16% increase in order volume.

What results did EngageLab's domain preheating strategy achieve?

The strategy achieved over 90% email deliverability, 99% inbox placement rate, and a 40% email open rate.

How does EngageLab's Omnichannel Automation Platform work?

It integrates email, SMS, AppPush, and WebPush channels, enabling personalized, multi-channel marketing workflows for consistent communication across all customer touchpoints.

What improvement in repurchase rates did EngageLab's client experience?

The client experienced 40% higher repurchase rates through advanced user segmentation and personalized marketing campaigns.
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