Sensormatic Solutions by Johnson Controls collaborates with Zliide to reimagine self-checkout

Rhea-AI Summary

Johnson Controls has teamed up with Zliide to enhance self-checkout solutions in retail. This partnership merges Zliide's mobile technology with Sensormatic's loss prevention expertise, aimed at creating secure and convenient shopping experiences. Key features include:

• Instant mobile checkouts
• Endless aisles for out-of-stock items
• No-contact checkout for tagged items
• User-friendly experience without app downloads
• Personalized recommendations
• Item insights for better product understanding

The integration of data from Zliide into Sensormatic IQ promises advanced insights for retailers.

Positive

• Collaboration improves self-checkout efficiencies, providing secure and convenient solutions for retailers.
• Integration of Zliide's technology with Sensormatic IQ enhances the customer experience and provides valuable data insights.
• Key features like no-contact checkouts and endless aisles are expected to drive consumer satisfaction.

Negative

• None.

• Sensormatic Solutions and Zliide together enable merchandise protection, while shoppers enjoy the convenience of self-checkout for a seamless in-store and digital shopping experience

NEUHAUSEN, Switzerland--(BUSINESS WIRE)-- Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today announced its collaboration with Zliide, a technology company that seeks to bring physical stores into the next era through convenience and digitalization. The two brands are working in tandem to deliver a new approach to self-checkout that eliminates register queues and streamlines shopper experiences.

“Self-checkout options continue to grow in popularity but can present two key challenges: for the retailer, they can be drivers of shrink, and, for the shopper, they can be challenging to use,” said Craig Szklany, vice president and product general manager of Loss Prevention and Liability at Sensormatic Solutions. “However, now with Zliide’s mobile capabilities combined with our best-in-class technology and extensive loss prevention experience retailers can create a truly frictionless and secure checkout.”

The collaboration can help streamline in-store shopping by facilitating:

1. Secure instant checkouts: provides shoppers the ability to use their mobile device to pay for merchandise right at the rack.
2. Endless aisles: allows shoppers to scan barcodes with their phones and order out-of-stock items in just a few clicks, thus eliminating the need to find an associate for help.
3. No-contact checkouts, even for tagged items: offers the ability for customers to remove security tags on their own, eliminating the need for associates at the register while still protecting high-value items with a self-detaching one-piece tag that opens after purchase is complete.
4. Seamless user experiences: allows the customer to instantly launch the Zliide platform without needing to download a mobile app.
5. Personalized recommendations: interface uses customers’ habits and purchase history to recommend other items they might like.
6. Item insights: interface allows shoppers to learn more about the products they’re buying, from reviews to sustainability reports and more.

“The retail industry continues to evolve and transform through digitalization, thus driving shifting consumer sentiments on how they want to shop. At Zliide, we are committed to ensuring self-checkouts adapt and flex along with it,” said Nikolai Lindholm, co-founder and chief commercial officer at Zliide. “Many technologies behind retail’s transformation are led, in large part, by the innovations at Sensormatic Solutions and their belief that data and technology have the power to redefine the industry. Zliide shares that belief, and we’re thrilled to collaborate with Sensormatic Solutions as we seek the next step for self-checkout.”

As the relationship progresses, data from the Zliide system will be integrated into the Sensormatic IQ ecosystem to offer even more value to its users. Sensormatic IQ is an operating platform with an open, secure, and agile design which integrates Sensormatic Solutions, retailer, and third-party data to give unparalleled insights to help retailers tackle the industry’s most pressing obstacles.

To learn more about Sensormatic Solutions and Zliide collaboration, visit booth #6305 at the 2023 NRF convention, January 14-17 at the Jacob K. Javits Convention Center and follow #SensormaticNRF2023 on Twitter and LinkedIn. To request a booth tour or a meeting with an account manager, visit the Sensormatic Solutions scheduling page.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information and follow @JohnsonControls on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.

About Zliide

Zliide is focused on enabling a digital and modern experience for the consumers, while creating a clear ROI for their retailers. Please visit Zliide or follow us on Linkedin.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230116005044/en/

Media Contacts

Jaclyn Messina

Sensormatic Solutions by Johnson Controls

Work: +1 561-235-6458

jaclyn.messina@jci.com

Madison Southall

Sensormatic Solutions by Johnson Controls

Work: +1 954-415-5971

madison.southall@jci.com

Grace Torrance

Matter on behalf of Sensormatic Solutions

Work: +1 978-518-4504

jciretail@matternow.com

Source: Sensormatic Solutions

FAQ

What is the partnership between Johnson Controls and Zliide about?

The partnership focuses on enhancing self-checkout solutions to improve convenience and security in retail environments.

What benefits does the new self-checkout technology offer?

Benefits include secure instant checkouts, endless aisles for ordering out-of-stock items, and a seamless user experience.

When was the collaboration between Johnson Controls and Zliide announced?

The collaboration was announced in a press release dated January 16, 2023.

How does the integration of Zliide's data into Sensormatic IQ benefit retailers?

The integration provides retailers with advanced insights and data-driven outcomes to enhance operational effectiveness.

What features contribute to customer satisfaction in the new self-checkout process?

Features include personalized recommendations, no-contact checkouts, and the ability to learn more about products directly.